Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 5,115 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I wanted these to work so bad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music sound was amazing but the left ear wasn’t working independently like it was suppose to once I closed the case it would disconnect ☹️ I’ll wait till the next batch maybe it was just the pair I had

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Stacy,

      I am sorry that you were led to believe that these earbuds work independently from each other. This is not entirely true. The signal path is as follows: Device > Right earbud > Left earbud. The right earbud is the primary and the left earbud is the secondary. This means that the right earbud has to be active in order for the signal to reach the left earbud. There are ways to work around this on a temporary basis, but not permanently. If you did want to use just the left earbud, you can do this by either not putting the right earbud into the charging case, or putting it in the charging case but not closing the lid. The reason this is only a temporary solution is because the right earbud will go into standby after 20 minutes of inactivity, and therefore, the left earbud will also go into standby.

      I hope this clears things up for you!

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Husband Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is very happy with this purchase. He is able to sleep well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Apple AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ought these to compare to Apple AirPod Pro and preferred the sound quality of Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Conference Calls

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for taking conference calls when in open and noisy areas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose wireless earbuds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent wireless noise suppression earbuds. great dynamic range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent wireless noise suppression earbuds. great dynamic range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use sound quality awesome anyone can use them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds were easy to fry up and wrk great. Light and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speechless!!!! Speechless!!!! This are awesome quality sound and best noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my wife. She tells me they are very comfortable and best ones she has had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss ear piece

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality No problems with it Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great noise cancellation ear buds. Highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve bought hands down. Really love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. He uses them for working from home on calls to exercising

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and noise cancellation works great on the plane

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Noice cancelling technology is working very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelation is insane. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. A little pricey, but worth the money. The sound is like no other.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Noise reduction, bad too sensitive to touch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these about 10 days ago, have worked out every day, and flown 2x. I own many Bose products so I am fan. With that said, I always end with positives, so first; When I work out I wear a hoodie to be as warm as possible. My "complaint" is the double tap to pause, single tap to bring up Siri on the right ear piece is way to sensitive, and cannot be disabled. My soft cotton hood just barely rubbing on it will activate it which causes the music to pause every few seconds when I am doing something active. You also cannot disable Siri from being summoned on the Earbuds. I will have to continue to use my Bose Sport Earbuds or stop wearing head coverings. Disappointing. The pro's: Sounds better than the previous Bose Sport wireless earbuds. Appear to be sleeker in look. Very quiet on planes. Best improvement is, you can now hear phone calls in both ear pieces.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thanks for providing us with your feedback. Glad to hear that you have been enjoying your headphones!

      Better sound begins with better silence. That’s why these sleek, new wireless earbuds are designed with breakthrough acoustic innovations and the world’s most effective noise cancelling. Together, they produce crisp, clear audio and rich, deep bass over a bed of virtual silence — so you can hear all kinds of details that typically get lost.

      Instead of buttons, these true wireless earbuds feature an intuitive touch interface. It lets you control your content with a series of simple gestures. Sorry that you have found the touch controls to be a little too sensitive.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bose headphones yet. Noise cancelling is amazing.

    I would recommend this to a friend