Customer Ratings & Reviews
- Model:
- 831262-0020
- |
- SKU:
- 6419204
Customer reviews
Rating 4.4 out of 5 stars with 5115 reviews
(5,115 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best noise cancelling. Great bass response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great and have amazing noise canceling!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling and sound quality is amazing!
I would recommend this to a friend Rated 4 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound and block excessive background noise. The battery last plenty of hours and they're so easy to charge. Place them in they're charging case and wow. Only downside kinda hard to place in ears
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Takes Time with Clients
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employee at the Tucson Arizona store helped me make the perfect Bose ear phones. Unfortunately, I do not remember his name. He was professional and helpful. Took time to explain what I could expect from the ear phones. I am happy with the quality and it does as he said!!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 2 out of 5 stars
Excellent when working, but with some flaws.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and unmatched noise cancellation. That being said, the earbuds are still bulky and the fitment may not work for all ears. I personally do not use these while excessively active, so the bulkiness is worth the premier noise cancellation. As for fitment, there is a memory foam ear tip conversion that I recommend for those with issues. On to the negative - I had these for 24hrs when the left earbud went out. No light flashing on the earbud itself and neither would connect via BT. Nothing worked to fix the problem. Returned for a 2nd set. Paid $71 for the protection package to supplement the factory warranty, since my experience had not started well. Fast forward 3 weeks and we again experience the same issue. The right earbud went out. No light and no connection. (*sidenote* these earbuds are used, maybe, on the weekends for, at most, 4hrs and only travel from the bedroom to the living room.) I went back to customer service at Best Buy to show them the issue. They have me pick up what is now my 3rd set in under a month to swap out the faulty set. I am then asked if I want to continue my protection plan on the new set of earbuds. Upon agreement, I am asked to pay another $71. *WAIT* This is a reoccurring Manufacturer's Defect! Why am I being asked to use my additional plan to cover these issues? I'm told that anything outside of 15 days from purchase falls on my plan. This product has a Manufacturer warranty of 1yr. If I needed to go directly through Bose for this warranty, I should have been advised as such. I should not automatically lose my coverage based on a faulty product. That responsibility should fall directly on the Manufacturer and/or reseller's of said product. So basically, when working, the Bose QC earbuds are an outstanding product with a few flaws. The Best Buy Protection Plan and Customer Service, have the same flaws. Be aware before getting taken advantage of.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the only ear bud that doesn’t hurt my ears
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend Rated 5 out of 5 stars
Chose your acoustic adventure.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are top-quality, of course, with great sound quality. The noise-cancelling options for quiet or "aware" (of what's being said) is easily set with two taps on the left side case. without music plating, the world goes quiet. I use them at work, so I can concentrate.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Issue with staying in ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As previously stated, once in the ear, the quality is excellent; however, at times, you can hear other devices as if it’s being intercepted. Plus, different to stay in the ear.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey!
I'm so glad to hear that you enjoy the quality of the earbuds.
I'm sorry to hear that you are experiencing some issues with the buds staying in your ears. I have included a link here: https://bose.life/3gfNURV, which includes some great tips and tricks which will help your earbuds stay in!
Thanks!
Kerri - Bose Customer Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great new headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from my original sound sports...
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is unbelievable! My favorite headphones!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Wouldn't recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was really good at times. Distorted at others. They seemed to fall out from time to time and was painful most of the time. My first Bose product that I haven't loved.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! I'm pleased you enjoyed the sound quality of your QC Earbuds. Included will be three sizes of ear tips, so be sure to test each to find your perfect fit. To clear any underlying sound issues, try the steps at https://bose.life/310hbYD and if the difficulties persist, reach out to Bose at https://bose.life/38Q1vZs so we can fix this! Sam - Bose Customer Support
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Bose QuietComfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not what I expected, the quiet comfort is impressive but several of the functions such as volume, play and pause, to change music, are very unstable for the price they have.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there,
Sorry that you're having some difficulty with the execution of the touch controls on your earbuds. I'd recommend taking a look at our handy guide to ensure that you're performing the appropriate actions and on the correcr area of the surface. - https://bose.life/33ItJpg.
Thanks,
Charlotte - Bose Customer Support
Rated 1 out of 5 stars
Not my favorite.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hopeful these ear buds would work well with my Bose noise cancelling over the head headphones since they were sold in a bundle. They did not! Unfortunately, they were uncomfortable, bulky, poor sound quality and barely even comparable to AirPod Pros noise cancelling nonetheless my Bose over the head headphones. They were definitely not my favorite.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Consumer 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable and stay ears. I gave it four star due to the ear buds not having all functions at the ear. You have to choose what functions you want to program. Otherwise great earbuds.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Stone Blue
I would recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
Mediocre
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a musician so I may be a little more bias to a complete sound experience. Nice sound but not enough Bass or volume to get a full musical experience.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friend - Pros mentioned:Comfort
Rated 3 out of 5 stars
Don’t compare to my old sounds sports.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable for all day water but, battery life is no good and the noise canceling was really weird for me. Didn’t really compare to my old sound sports.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Headphones - Sandstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for your feedback. We're glad you're loving the comfort of your headphones, we'd love to look into the noise cancellation and battery concerns in which you're facing. So we can get some additional information from you, please reach out to your local Bose product support team, we will be happy to get this resolved.
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Wanted to love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were actually amazing sound wise, I wanted to love these but I kept getting complaints about it sounding like I was in a fish bowl when it was on the noise cancelling setting. The main thing that made me return these headphones was the fact that you were only able to speak on the phone from the right earpiece. The price was way too high to only have ONE microphone. I really wanted to love these but those were the main things that made me return them since I am out on the road from 8-14 hours a day!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendBrand response from Bose
Posted .Hi there,
I am so glad to hear that you like the sound of the QC Earbuds!
I'm sorry to hear that you are experiencing some issues with the microphone. It is really important that the earbuds are positioned correctly to allow for the maximum pick up of audio. I have included a link here: https://bose.life/3sHG33J, which has some great tips and tricks for the fit.
Thanks!
Kerri - Bose Customer Support
Rated 5 out of 5 stars
Great ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They knock down noise better than the 700's in my opinion. You can silence traffic a few feet away from you and with two taps hear what's happening if needed. Great sound stage, fun but riding a bike with wind ahh I prefer the older earbuds having said that walking/hiking hasn't been an issue with gusts.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
BIG difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Apple Air Pods Pro are quite nice (2 years now) and seamless. But the Bose QC ear buds have MUCH better sound and noise canceling. And it is the sound that I appreciate. I like the apple buds and they work very well. The Bose buds SOUND so much better…
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Works, but not flattering.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound, not loud enough, and flat bass. Nice carrying case, good charging and have some trouble making a universal fit. Can be considered bulky.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we are happy you like the sound on the Earbuds. It's great you like the carry case and charging system.
You can find guidance on getting the perfect fit for your earbuds here https://bose.life/3H45MKf
We hope the above helps you out.
Thanks, Matt - Bose Customer Service















