Customer Ratings & Reviews
- Model:
- 831262-0020
- SKU:
- 6419204
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, but unfortunately I’m overall dissatisfied. The rubber part hurts my ear and when I’m in large crowds I’m completely unable to talk to the person because it picks up the background noise so the person is cutting out the whole time. I wish I would’ve returned those and got the Apple ones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello. We are pleased you find the sound quality to be great. The QuietComfort Earbuds come with 3 different sized eartips for the best comfort. You can find guidance here to get the perfect fit https://bose.life/3Nr5jWs
It is unusual to hear you are having an issue with background noise, please follow these instructions to resolve this
https://bose.life/3T0oMyx
Thanks
Matt - Bose Customer Support
Noise removing earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling on these is amazing! They should have a safety warning about there use in active areas. The only negative for me so far is the size of the gianormious charging case, that thing is huge.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Disappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. They continued to fall out of my ears no matter which earpiece I chose. The sound was pretty good, but they kept disconnecting from my devices when none of my other earbuds disconnect. I wanted them for the high quality Bose normally has, but these were too much hassle for the money spent. Trying a different brand.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey MissRobyn,
Have you tried the different ear tips for the QC Earbuds? This should help with finding the most comfortable and stable fit for you and would recommend trying this.
In regards to the Bluetooth issues, I would recommend trying the troubleshooting steps outlined in the link here: https://bose.life/2X7BKA0.
Thanks!
Kerri - Bose Customer Support
- Pros mentioned:Sound quality
Mrs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always love bose sound. This were great but when it came to taking on them, not good. Also too big for my ears.
No, I would not recommend this to a friend Was Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great, but I decided to go for Sony xm4.. I.. do not remember the difference in the quality, but this one was too bulky, that I remember
I would recommend this to a friendToo sensitive, otherwise very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my only complaint is that many times when I touch them to adjust the fit, I wind up changing the settings just by touching them.
I would recommend this to a friendBest ANC earbuds, period.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these earbuds to use in a Data Center where the noise level is extreme. It was only these earbuds that allowed me to conduct video/voice meetings from the Data Center floor. The noice cancelling is great!
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound but poor design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds were not very comfortable… you also can not use the earbuds independently and this price point that’s ridiculous… the sound is great and the noise canceling was perfect. I can not spend that kind of money on earbuds that can not be used independently so I ended up returning them and paying less for the air pods pro.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
no connectivity
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.use it few days . Already damaged , not working ! no connectivity with BT
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, the QuietComfort Earbuds use Bluetooth 5.1 and have a connection range of up to 33 feet (10 meters) It is unusual to hear that they are not connecting via Bluetooth.
You can find guidance here to ensure the best connection https://bose.life/3VdNVH5
Thanks
Matt - Bose Customer Service
Audio Zen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have easily become a constant companion. It's taken a little time coordinating my connection to either my laptop or phone, but once you understand how your devices handle Bluetooth individually, its a quick changeover.
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty awesome I got to say. I like them a lot except for the fact that you can’t rewind and forward. You are only allowed to choose one setting on these .
I would recommend this to a friendEarbud Silence
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these earbuds when working out at the gym; they are comfortable and the ultimate noise canceller which is a definite plus when working out so I can focus and concentrate on my work out to the fullest.
I would recommend this to a friend- Pros mentioned:Sound quality
Good not great overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great dont get me wrong. Just wish they would say in my ears when i run also a bit bulky
No, I would not recommend this to a friend Best earbuds I ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit great sound quality. Same noise cancellation as my wired one. It’s loading quick in the case. Only issue is to use the touch function, but this maybe just me. The case protects the buds great. I would it buy again.
I would recommend this to a friend- Pros mentioned:Sound quality
Not for phone calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Horrible talk quality. Picks up all the surrounding sounds
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there,
I'm so glad to hear that you like the sound of the QC Earbuds!
I'm sorry to hear that you are experiencing some issues when talking on the phone.
Have you tried an update to resolve this? You can find the instructions for this here: https://bose.life/2Kud4yR. This will help to improve the call quality.
Thanks!
Kerri - Bose Customer Support
- Pros mentioned:Sound quality
Wind Noise = No Go On Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though they have quality sound, when the wind is blowing while riding your bike or running you'll hear wind noise as it blows over the earbuds instead of whatever you are listening to. It's a real shame. However, the Bose Sport True Wireless are smaller & so this problem doesn't exist. A much better design because of the smaller surface area.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, glad to hear you're impressed with the sound quality.
Sorry that you've been experiencing some wind noise. Does the noise cancellation level selected affect this? When using the Aware mode, the microphones will pick up the surrounding noise to give you more transparency, therefore, wind noise would be subject to this.
If you have any questions, please do reach out to our customer support. http://bit.ly/2WoWNey
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out of my ears si y dont like that very mucho but the sound is great
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. I am glad you enjoy the great sound of the earbuds. We have additional earbuds sizes available to order through our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
I’m feeling “Bosed”!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t lose your case or you’ll end up with two perfectly good earbuds that are no longer useable. That’s what happened to me. Lost case on last trip and now the earbuds are useless as the are electronically “coded” to the case the came with. The Bose name is NOT what it used to be 15-20years ago!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Chris, if you are in need of a replacement, you will need to contact our technical support team, who will be more than happy to provide replacement options for you, you can find their contact information here: bose.life/3rykPZR. Liam - Bose Customer support
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly noise canceling! I used Bose before but I can truly say this is it, from the packaging all the way up to the product quality was not compromised at any point. I will recommend this product to anyone.
I would recommend this to a friendgood but not enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good but not enough Bluetooth connection is not stable and some times the noise canceling function doesn't work
I would recommend this to a friend