Customer Ratings & Reviews
- Model:
- 831262-0020
- |
- SKU:
- 6419204
Customer reviews
Rating 4.4 out of 5 stars with 5115 reviews
(5,115 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent connectivity and sound preferences
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because my AirPods kept giving me bluetooth connectivity issues. These have been working wonderfully!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my boyfriend for Christmas, and he loves them! The sound quality is excellent and noise cancellation works great!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Seriously!?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these 15 days ago (the window for return/exchanges of course) and the left earbud just won't light up after holding the bluetooth button which means the right ear bud won't connect. I have a protection plan and scheduled a geek squad appointment but it just sucks that these are so finicky when it comes to easily connecting to devices. Even before this instance the earphones weren't as easy to connect between devices. Sony and JBL are definitely better.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, thanks for leaving your thoughts on the QuietComfort Earbuds. I am sorry to hear you are having issues with the left bud, this is unusual. Have you tried updating and resetting the buds using the steps on our website at all? If so, the steps here https://bose.life/39gBQwE will defiantly help.
Tori Mae - Bose Customer Support
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Great noise cancellation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: The best noise cancellation earphones in the market right now! They stay in your ear! Cons; They sound like $20 dollar earphones. Noting special really dissatisfied with Bose. I had to returned them the sound quality was just horrible I couldn’t justify paying a premium price for these earphones.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello!
It's great to hear how impressed you are with the noise-cancellation and fit. The fact you think these are the best noise cancellation earphones in the market is wonderful! While I appreciate you have returned yours, I'd love to help if you decide to try them again.
If the sound quality is not quite right for you, make sure you are using the correct size of eartips. Ensuring a proper fit is important for performance as well as comfort. The earbuds come with three different sizes of the StayHear Max tips, so try all 3 to find the best for you. We have a guide to help with this here: https://bose.life/34NQd7G
Keith - Bose Customer Support
Rated 5 out of 5 stars
Good gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these as a birthday gift to my brother. I haven't heard any complaints, so I guess he lijes them. Either that, or he has already returned them!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Bose dedicated.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these from Amazon and they weren’t worth it. Got them from Best Buy and all is well again in my life.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
Trouble out of the box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had bose twice and each time they have given issues out of the box, volume issues and earbuds go in and out, for the price the errors are major. The bass amps high then goes low at random idk if i can give them anymore chances, the ear design hurts afterwhile
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, sorry to hear you encountered an issue out of this box, but we can help. For the best comfort, please try all included sizes of ear tips. For Bluetooth difficulties, please try the steps at https://bose.life/34rvSFt. If the issue persists, please reach out to us at https://bose.life/38Q1vZs and we'll be happy to assist you further. Thanks, Sam - Bose Customer Support
Rated 3 out of 5 stars
Too big for my ears
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me. I have a small frame and small ears. The smallest sized earbuds were still too big. I have other Bose headphones that are so comfortable. Unfortunately, these wireless buds were made differently and just don’t fit without hurting within the first five minutes of use. I must return and find something else.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for buying the QuietComfort Earbuds. Depending on your ear size we have different sized ear tips available, to get the best fit from the earbuds you can if needed have different sized ear tips for each ear. A good way to ensure you're getting the best fit would be to follow the instructions here https://bose.life/3yuCYqT. - Nic Bose Customer Support
Rated 1 out of 5 stars
Would not recommend dad support.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use very often. Then when I got them out they were blinking fast red and white. Which means call support. They said nothing they could do but new ones. Dry disappointed for the amount of mo ey I spent on them.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Headphones - Sandstone
No, I would not recommend this to a friendRated 2 out of 5 stars
BOSE YOU FAILED ME , why cant shure make earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose you FAILED me. i thought out of so many 5 star reviews these would be amazing. well either i got a bad set or bose needs to address this.alright where my audio guys at got pair bose quiet comfort earbuds. an been having a problem since I just got em tonight. on the left earbud I've dropped lowering the volume n raising it also trying a diffrent music app no change also tried diffrent phones even my laptop no change at all. in the left ear at certain frequencies you will here a crackling & popping static sound? not what I'd expect out of BOSE at all. at first I thought it was because the vol was up to high does it at at low volumes as well. now when it plays lower frequency such as a lower guitar rhythm or drumming on the background it's okay i also tried turning noise canceling down and all the way no change. could it be possible I just got a bad set???? anyone ever had this issue??
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there,
I'm sorry to hear that you are experiencing issues with crackling and popping. We will be more than happy to help you!
Have you tried an update? This has been seen to help with the issues you have described. I have included a link here: https://bose.life/3ox6w3L, to assist you with this.
If you do not notice any difference, I would recommend that you reach out to our team using the contact details here: https://bit.ly/3lPJqUf. We will do all we can to assist you!
Thanks!
Kerri - Bose Customer Support
Rated 5 out of 5 stars
Exceptional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly exceptional product. Kudos to the engineers at Bose for putting the customer at the center. Love every moment of using these.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
They’re ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but they don’t sit in my ears that well
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Good for music and that's about it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music. Suck for phone. People said I sounded worse on buds and best using the phone to talking. I will say they are very comparable to the 700 noise cancelling headphones in terms of sound and same about of noise cancelling.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there,
It's great that your enjoying the sound from the earbuds, and that you find them like our Noise Cancelling 700 headphones.
It's surprising the microphone quality was bad on calls. We recommend ensuring the earbuds are worn correctly https://bose.life/37MdZq1 for the mic to have provide the best quality. We also have further advise available https://bose.life/3EMOHUX to go through.
Nic - Bose Customer support
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have Bluetooth connectivity. I put my phone on my pocket where I have my music and connect these wirelessly and listen to music at work. It’s great.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Best headphones I’ve purchased!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these because I thought lost my soundsports, but I’m happy I made this purchase. I just wish they had the locator feature.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless headphones. Attach to my music player automatically each time. Controlled from the Bose app on my phone and charge wirelessly.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear fit. Only wish was that it would play regardless of what ear bud is in.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
It's a no for me dawg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been an avid Bose Earbud user for over 10 years. The fit and quality has been unmatched. Up to now... No matter what I tried I could not get these to stop falling out of my ears. On top of that, they aren't comfortable to wear for hours like my Bose Soundsport Free were. I was so excited about these I preordered them for my wife and I but we both ended up exchanging them for AirPods Pro, which are cheaper, much lighter, have all of the same features, and most importantly stay in my ears. Don't get me wrong, the sound quality and noise canceling are excellent, but if they won't stay in your ears and are uncomfortable, what's the point.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Andrew! I'm glad you were able to experience the supreme sound and noise-cancellation of these earbuds. I would recommend trying all three included sizes of ear tips to find your perfect fit, as well as watching our guidance video at https://bit.ly/36fkXiC. We'd love to hear from you directly, so reach out to Bose at https://bose.life/38Q1vZs, so we can help you put things right!
Rated 4 out of 5 stars
JAD III
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well stays connected little bit of a learning curve on touching the headphones for features
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Good for some, not for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality from these is insane BUT they don’t play well with the iPhone when compared to the airpods. Voice calls are choppy and inconsistent. If you’re focused primarily on sound quality from music these are great. For more mixed use, the apple airpods are a better option.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, I am so glad that you love and are experiencing the awesome audio Bose is known for. I am sorry to hear you are having some issues with the Bluetooth connections and your iPhone. We have a wide range of troubleshooting available here https://bit.ly/3tMEstD that I am sure will help. Or reach out to us and we would love to assist.
Tori Mae - Bose Customer Support















