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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 5,115 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible as well as battery life and noise cancelation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect multipurpose wireless NC headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work brilliantly for Zoom calls and listening to music equally well. I’ve them paired with my Mac Book, and they work more reliably than my AirPods do, probably because I don’t pair them with my phone or tablet. Regardless, these are perfect when you spend more time on conference calls than not during the workday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Better than expected... and expected much!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them to replace my beloved Samsung earbuds and my not so loved Apple AirPods Pro. These Bose take first prize. Perfect fit (main issue with Apple), great battery charge and hold (main issue with Samsung) and wonderful sound in and out. Very happy with them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    BEST Earbuds You’d Buy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 2 years since I’ve bought these earbuds and I haven’t bought any other pair! I did have to send my original pair back, because the left earbud just wouldn’t connect to my phone, but I did that through the BOSE website. Super quick to send out a replacement. I’ll never switch to another brand, BOSE is the truth!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great choice for wireless noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, clear sound. Great noise cancelling. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound amazing battery life. A few things would love to fix cannot skip songs with a tap of the headphone, if only one headphone is in the other one pauses, sometimes fall out easily.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ahyde, it is great to hear that you love the sound and battery life of your earbuds.

      You can skip a track by assigning it to your shortcut via the Bose Music app: https://bose.life/432YGzS

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose N/C Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these earbuds. Originally going to use them as part as my wind noise problem on my motorcycle. They are too big for that. However, the sound is so superior as in any Bose noise cancelling products. I will continue to use the Bose noise cancelling wires for the wind noise in the motorcycle. So, I am going to sell my Apple noise cancelling earbuds I bought last year. Using these new Bose nouveau cancelling earbuds, I can hear more instruments that I have never heard before. It’s really hard to go back to something inferior to these Bose. The only drawback is that I am probably in between size small and medium for the inserts. I will find a solution for this. I have other inserts from other Bose products and may find a better fit. For the $30 difference between the Apple Pros and Bose N/C earbuds, it’s definitely worth it. Day and night difference. Use the Bose app. Works well. The only problem is the favorites. Wasn’t familiar with that. Just need to read the online manual, that’s on me. Hope this helps. Best Buy has great service and gives customers a 14 day return policy. What’s to lose?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I AM SO DISAPPOINTED

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hurts me to write this review because, for the most part, BOSE makes some great products. But when it comes to this product, I find that I could be more satisfied. Yes, the noise quality is always excellent, but the product's functionality could be better. I was in fear of the ear bugs coming out of my ear, which they did many times, so I no longer wanted to take the chance of potentially losing the product while bike riding, so I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Quality noise cancelling wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed earbuds for working in a noisy environment and these did not disappoint. I was skeptical about them actually being quiet as wireless earbuds, but they do keep the noise out. They fit great, stay in place, and are comfortable to wear for extended periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy wife!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife since her airpods start having connectivity issues. This was very easy to set up, she didn't even need my help. The noise cancelation is so good she doesn't even hear me no more lol i get to enjoy my gaming she get to enjoy her shows! Peace!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Great battery life. Good sound. As expected

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Recommend to get the!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! I was surprised how well the sound proof works! Love that there are different levels to the sound proof also. The rechargeable case works amazing! I forget to plug them in sometimes so it definitely came in clutch for me multiple times! Fits great in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Working out

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is top quality sound and performance. I use these to work out and they do not budge and have excellent noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great earbuds, but room for improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great! The hi, lows and Bass is very well balanced (not too much bass) just right. I love that no one can hear what I'm listening to, this helps when you don't want to keep your wife or kid(s) awake when they're trying to sleep. As long as you don't pull one, the other, or both earbuds out of your ears, you will not wake anyone. I have had the ear buds cut or drop out, prior to reaching the 30ft. range from my phone (with LTE 4G phone data usage). However, I have had calls not getting answered and dropped, as they came in. So, I believe to be using them correctly. But, this will be reverified. To sum it up, based on my experience with them, and solely my opinion, for now. They are made better for music, not hands free calling. Also, the noise canceling feature should be improved upon for those who listen to music at different music or phone call listening levels. BOSE, please improve or updateon the noise canceling feature, so that those who are in need of listening at high volume levels, can also pick-up on outside surrounding noises.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I debated b/w APP and these, ended up w/these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went over all the options out there and ended up with these. As an Apple ecosystem user, I was really tempted to just go with the Airpods Pro; however, I've used Bose for years and have always been pleased with the sound. Main thing I was concerned about was using them within the Apple ecosystem. Having used them now for a month, I really don't think it's a real issue and if the main concern you have is interoperability, I'd say you would be fine with either product. For audiophiles, I'd prefer these over APP. The APP are definitely great but having both I can say that the noise cancelling on the Bose as well as the Bose sound quality are better in comparison. In terms of calls and work zoom, I have never had any issues and found them to work extremely well. In terms of fit, I prefer not having earbuds pushed too deep in my ear canal and so this design actually works better for me. I find that the seal they create is much better and helps with the NC and sound. Overall, I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    comfortable, excellent sound, great battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancellation. I use them for my office calls frequently. These ear buds are so comfortable to wear, I don't feel any pain even I used it for more than 3 hours. Good to wear while running. Battery life is good, goes up to 6 hrs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Bose fan for over a decade and they are my go to and I love these earbuds but sometimes it feel like they are going to fall out or just position awkward but I love the superb sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great! In the ear and you can’t hear anything!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were okay, but you couldn’t use the left side individually without the right side on if I remember correctly and, these have no way to find the earbuds if you loose them. I thought having the earpiece would secure them in my ear when riding a bicycle but somehow the right earbud flew out my ear and I had no way to find it at night time, and without the right the left earbud was useless so I got mad and slammed the case and the left earbud on the ground and stomped it to bits and threw it away. What a waste of $200. I bought a pair of AirPod pro 2 and haven’t looked back. The AirPods are the best headphones I’ve ever used with great features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great overall earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to trading my Sony WF-1000XM4 in for these. These are much more comfortable to wear, especially for extended periods of time. The audio quality is pretty decent, battery life seems average. The ANC works very well too.

    I would recommend this to a friend