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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. The tips are nice and the noise cancellation is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound so much better then apple air pods pro. Battery lasts a long time and more comfortable then air pods pros.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best earbuds you could possibly buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. She was reluctant at first because she didn't like the in-ear tips, however, she loves these! The noise canceling feature rivals her over the ear Bose pair, they don't fall out and the battery life lasts for a decent time. The case usually charges them a few times before needing to recharge the case as well. The wireless charge for the case is also a big plus. I can't imagine getting a pair that sounds better! Even at low volume, the bass doesn't drop off...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Sound about the same as the SoundSport but costly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all Bose products, these ear buds work well. Noise cancelling is effective and comparable to Apple pros. If you don't care that much about active noise cancelling, the Bose SoundSport ear buds are the way to go. They add a strap between right and left ear and a control on the strap. You can access features you can't on the QC buds. But, the volume up and down is a nice feature but quirky. Keep a finger on the bud too long and it invokes siri or voice control, depending on your settings. (iPhone). The app works well and does as it claims. But, we're looking at big money. Sound: really about the same as the SoundSport. It really should be better for the price paid. Verdict: SoundSport. We put these up against the Sony competitor, WF-1000M3 which work as well for a better price. Plus the fit was a bit quirky with any of the 3 sets of tips. The medium worked the best but had a tendency to slip out. Pros: Good sound, nice volume control. Cons: Price, poor fit with any of the tips. Bottom line: Great product but pricey and other Bose earbuds are just as good for a bit less.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had these for a few weeks, but so far, I'm very happy. The sound quality is rich and pure and the noise canceling is effective. This is my second pair of noise canceling earbuds. I used the wired pair for several years, but wanted the convenience of the wireless, as well as increased battery life. I originally paid $279 for them, and was then very pleased to see the price drop to $219. Best Buy as usual honored the new price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling earbuds I’ve tried.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...And I have tried MANY. My wife and just about everyone I know busts my chops because I seem to have a new Bluetooth headset or pair of buds every week. My wife has three birds that I am convinced are trying to kill me, and these make them tolerable. The sound quality is amazeballs with or without the noise cancelling turned on(which is adjustable), and the battery life is fantastic. Strongly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Brand Reputation, Bass Quality Works Well With any phone, Noise Cancelling, Fast Charging also the price is fair for this excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    There Awesome & Must have earbuds !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal experience with these are perfect. Once you get them download the app & do the update & personalize them however your prefer. I personally think there the best in sound,fit,noise canceling for in earbuds & I have purchased & have just about every name out there of earbuds & these are always my go to. I got these on a great deal so makes them even better but even so there well worth the original price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality! Love them! I wish there was a way to track them if lost or misplaced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Submerse yourself in Noise Cancellation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True, I MEAN TRUE noise cancelling! If you've ever thought you've heard noise cancelling before, put that to bed. I work in maintenance and drive an older diesel truck. The noise of the air handlers, compressors, fans, motors are noisy and can disrupt music listening. I put these bad boys in and it is just me and the music. Everything else is drown out to the point where you forget things are running. Traveling with my diesel, I have a loud resonating exhaust that limits your ability to hear the truck radio. With the use of my previous Bose Sound Sport Free earbuds, I could listen to my music, but never knew I was getting background resonance. After a 5 hour drive, it would take a few hours or a day to get rid of the reverb. With the true cancellation, all of that is gone. I know I have a diesel motor, but it literally has no sound with the cancellation. The music and voice clarity is superb. The highs and mids are on point and the lows are present, but a little less boom than the previous Bose Sound Sport Free earbuds. These do not have the ability to adjust the preset ranges, all you have is whats available on your phone. The lack of bass isn't a deal breaker, the noise cancellation may have something to do with that as well, being that I don't listen to these in anything other than full sound cancellation. You have 3 preset cancellations, but have the ability to adjust and save your preferred cancellation setting in the app. The app is new, the old app while handy, wasn't as user friendly to an older crowd. I have a co-worker who stays up to date on tech with me and the original Sound Sport Free app was tough for him to navigate. If you're hesitant on getting these, get them. I was on the fence and went back to an original pair of "Phone manufacturer" wireless earbuds, I couldn't even fathom how I listened to those before finding Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in best quality, I love this product and 100% satisfied with it. Love it while using at my work outs and long journeys.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Sound is clear and noise canceling is legit. Told my dad i was pregnant outta wedlock while he was wearing these. No reaction. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! They don't come out of my ears while working out. They are worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good sound.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent sound. I love my headphones. I don't regret buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best for an avid traveler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel quite a bit and these headphones are my happy place. I hear only what I want and don't hear screaming kids on planes. They're amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for noise cancelling on plane

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these at the last minute before boarding a return flight home. Disappointingly, one of the earbuds did not work at all, right out of the box, which was sealed (i.e. it was not an open box item). The Bestbuy at my home town replaced them without any issues. Superb service as always from the Bestbuy team! Takes a bit of time to configure and learn how to use the tap function. It is very convenient once you try it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great and I love them. I would reccomend them to any obe. I love tge noise cancellation while I am at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and remarkable noise cancellation. Comfortable. Battery life is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for my father

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just to get this gift for my but at the end I decide to give to my father the sound of this stuff it’s just great !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best to recommend for friends and family for trust

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best experience of my buy . I will recommended to my family member and he appreciated as well.

    I would recommend this to a friend