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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 5,115 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these are pricy, the quality is undeniable. When making calls, I am able to be clearly heard while driving down the highway with the window open. The noise cancellation is amazing! I’ll regularly use them while mowing and barely hear the motor. The storage case seems well built and battery life is completely adequate. Will continue to buy Bose products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Only kept for comfort and noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good, Wow on the comfort level and noise cancellation. Also seems to work well with only 1 bud in and not so dependent on having the right ear as a minimum. Sometimes I just want to wear one and choose the ear. Too bad I can't put the other back in the case and close it. I lose all connectivity if I do that. The Bad, Really poor multi device connectivity. I can only have it connected to 1 device at a time. Not up to 3 like Jabra and Microsoft allow. I have to go into blutooth on the devices and manually disconnect and then connect to the other. The touch controls are total crap. I must say I actually miss push button controls they just worked better. I tap or touch these and accidentally trigger stuff all the time or fail to trigger actions that I want to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Bose sound wins again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a few different styles and brands of true wireless headphones and These Bose QuietComforts are the best. Great Bose sound and the ease of setup with the app. The fit was surprisingly great compared to other brands made for sports. I use these at the driving range, no problem. The only disappointment is the battery life is a little shorter than I would hope (5-6hrs). Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boos headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy and simple to wear Anywhere ..i like the pair to the cell its easy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is amazing. Battery life is good and recharge via case is quick. Only thing is if you are outside and there is wind the wind not only gets picked up, it gets amplified. Several times in teams meetings ive had to work the mute button on and off befause of wind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise-canceling earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earphones with noise-canceling functionality. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my earbuds that I bought. They are very comfortable to wear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE ear phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear phones I love all of the BOSE earphones and speakers we have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Call quality abysmal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was hoping for the quality of Bose that I have been used to, I have been underwhelmed by my purchase and unfortunately, even the Bose support person recommended that I return them. While the sound quality of the headphones is quite exceptional, that is it. I appreciate the base tones. Unlike other reviews, the case is actually quite functional, despite its size. The earbuds stay in your ear. I like the ability to find out what the battery life left by touching the earbud. I also like that it announces what device you are attached to. Call quality, however, is abysmal. Even after working with Bose support, I have been told by people who I am calling that they cannot hear me. When I switch to Apple AirPod Pros people then hear me clearly. Often people think that I am in a bad cell location, when actually it has nothing to do with the location, it has to do with these earbuds. Simply awful. The microphone is only in one ear, the right one, so if you need to take that one out, you are out of luck. I literally have to disconnect from them to continue conversations. I use a headset for Zoom meetings, and this one fails. I get chats saying cannot hear you, or tinny, or scratchy. You are going in and out. I am on a MacBook Pro, and when I change to the devices microphone or Apple AirPods Pros people say they can hear me clearly. Having to disconnect from one device to another, while not tragic, is not smooth and an easy transition. Often when you disconnect from one device, even though you are trying to attach to another device, it automatically reconnects to the last device. It can be quite frustrating. I was hoping for better. So unfortunately, these earbuds simply are going back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thanks for providing us with your feedback. Glad to hear that you have been thoroughly enjoying the audio and noise cancellation technology of your QuietComfort Earbuds. The world’s most effective noise cancelling earbuds Using a combination of patented active and passive noise cancellation innovations, Bose QuietComfort Earbuds feature all the noise cancelling performance of our best over-ear headphones — from a compact, truly wireless earbud.

      Sorry you have faced some issues with the call audio. On the right earbud, a specially designed microphone array picks up the sound of your voice while rejecting most of the noise around you. As a result, whether you’re on a call or using your virtual assistant, your voice is the focus.

      Although you wish to return your headphones, we would be more than happy to look into these concerns with you further. Please contact your local Bose product support team so we can get this resolved for you.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and provides great audio. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome earphones, best buy delivered quieck and efficiently. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth noise cancelling ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth ear buds deliver great audio quality and the noise cancelling component is quite effective. The battery life is very good when returned to the case after each use. With just a small twist, I can insert the earbuds in my ears with very little effort. As a professional classical and jazz musician, I appreciate the clarity of these ear buds!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th pair of Bose earbuds I own! It is also the best. I was never able to wear the original ear pods, as they just wouldn’t stay in. The pros were great but they too fell out. I can work all day and the Bose QC earbuds stay put. The fact that they are noise canceling is the icing on the cake!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product. Noise canceling is very effective and there is an aware feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Far superior than the Jabra Elite ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality ear buds. They can be sound proof while wearing them, or you can turn on active mode and hear your surroundings. The battery life is pretty good and the carrying case holds multiple charges for rhe ear buds. I bought these as a replacement for the Jabra Elite ear buds. These are way by far superior in every way!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multiple earbuds and these blow all of those out of the water. The sound on these are very balanced to compliment any style of music. The noise canceling feature is great on these earbuds. Turn them on to shut off the world around you. A little pricey but worth the price. Would recommend buying!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality very well built and will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint was the size. The sound was excellent. Worked as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Exactly what you expect from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Sound is excellent. Can’t hear any background noise when listening to music.

    I would recommend this to a friend