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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,115 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Bose sound wins again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried a few different styles and brands of true wireless headphones and These Bose QuietComforts are the best. Great Bose sound and the ease of setup with the app. The fit was surprisingly great compared to other brands made for sports. I use these at the driving range, no problem. The only disappointment is the battery life is a little shorter than I would hope (5-6hrs). Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Definitely did my research and these do not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great eat buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as always from bose. The noise canceling is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not even close to worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my first pair within a year because it went faulty and wouldn’t connect. Now, my second pair has synching issues in the left headphone. During the time the headphones were actually functional, they were still hardly worth the price. The touch functions make it difficult to adjust the headphone itself without accidentally triggering something (skip, pause, etc.). I appreciate the Aware/Quiet modes and the overall sound is good, but I truly wish I had never purchased these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ariel, I'm glad that you are enjoying the Aware and quite modes as well as the overall sound quality of the QC earbuds. If the replacement set are experiencing sync issues, you can try our troubleshooting suggestions here: bose.life/3YL0Gfv. Should you need further assistance, please reach out to our technical support team, who will be able to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth noise cancelling ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bluetooth ear buds deliver great audio quality and the noise cancelling component is quite effective. The battery life is very good when returned to the case after each use. With just a small twist, I can insert the earbuds in my ears with very little effort. As a professional classical and jazz musician, I appreciate the clarity of these ear buds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, noise reduction, sound and clarity. Great sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose noise canceling Bluetooth earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ver disappointed with the overall product. Good thing I had the warranty. They stopped connecting and working in less than 6 months of purchasing. I took them back and exchanged for the same. When the second pair messed up, I decided not to get them ever again as they couldn’t even last a year. Poorly made. Very disappointing!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly reco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried Beats, Panasonic headphones and these, by far are the most comfortable ear pieces I have ever had. The noise cancellation feature is everything. Highly recommend. I also got the Bose headphones with the wire. Probably the best brand when it comes to this in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Call quality abysmal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was hoping for the quality of Bose that I have been used to, I have been underwhelmed by my purchase and unfortunately, even the Bose support person recommended that I return them. While the sound quality of the headphones is quite exceptional, that is it. I appreciate the base tones. Unlike other reviews, the case is actually quite functional, despite its size. The earbuds stay in your ear. I like the ability to find out what the battery life left by touching the earbud. I also like that it announces what device you are attached to. Call quality, however, is abysmal. Even after working with Bose support, I have been told by people who I am calling that they cannot hear me. When I switch to Apple AirPod Pros people then hear me clearly. Often people think that I am in a bad cell location, when actually it has nothing to do with the location, it has to do with these earbuds. Simply awful. The microphone is only in one ear, the right one, so if you need to take that one out, you are out of luck. I literally have to disconnect from them to continue conversations. I use a headset for Zoom meetings, and this one fails. I get chats saying cannot hear you, or tinny, or scratchy. You are going in and out. I am on a MacBook Pro, and when I change to the devices microphone or Apple AirPods Pros people say they can hear me clearly. Having to disconnect from one device to another, while not tragic, is not smooth and an easy transition. Often when you disconnect from one device, even though you are trying to attach to another device, it automatically reconnects to the last device. It can be quite frustrating. I was hoping for better. So unfortunately, these earbuds simply are going back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thanks for providing us with your feedback. Glad to hear that you have been thoroughly enjoying the audio and noise cancellation technology of your QuietComfort Earbuds. The world’s most effective noise cancelling earbuds Using a combination of patented active and passive noise cancellation innovations, Bose QuietComfort Earbuds feature all the noise cancelling performance of our best over-ear headphones — from a compact, truly wireless earbud.

      Sorry you have faced some issues with the call audio. On the right earbud, a specially designed microphone array picks up the sound of your voice while rejecting most of the noise around you. As a result, whether you’re on a call or using your virtual assistant, your voice is the focus.

      Although you wish to return your headphones, we would be more than happy to look into these concerns with you further. Please contact your local Bose product support team so we can get this resolved for you.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Far superior than the Jabra Elite ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality ear buds. They can be sound proof while wearing them, or you can turn on active mode and hear your surroundings. The battery life is pretty good and the carrying case holds multiple charges for rhe ear buds. I bought these as a replacement for the Jabra Elite ear buds. These are way by far superior in every way!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound quality. Mic is great. Used it in noisy environment and results were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice , amazing buds Excellent audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I don't leave the house without them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable design; I don't leave the house with out them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Perfect fit and long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fine product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fine product with good sound. Has an issue with sitting in ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned multiple earbuds and these blow all of those out of the water. The sound on these are very balanced to compliment any style of music. The noise canceling feature is great on these earbuds. Turn them on to shut off the world around you. A little pricey but worth the price. Would recommend buying!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose ear buds!! Shipping was fast! Customer service was spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent product Hearing aids to ear perfection I recommend it to you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bose products almost 7 years never had problem. Amazing sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this brand on every sound piece and this earbuds don't disappoint.

    I would recommend this to a friend