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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,115 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several earbuds, and I don't know if it's because of how my ears are shaped, but I have never been able to get one to stay in place; especially the apple EarPods. These are amazing and their shape allows the to stay in place and never fall off. The sounds quality is great, they are a little bulkier than some models, but I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bose wireless headphones have great all round sound. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Work well for me.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for working in my woodworking shop. The adjustable noise cancelling allows me to hear the machines (for safety) but I can limit the noise that I hear to protect my hearing. Not as quiet as the Bose ear cover style, but much more comfortable and not as hot in the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound and noise cancellation head phones out there!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be better Ease of use , noice cancellation excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great purchase, small adaptation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, battery life is great especially with the charging case. Only one downside is that you can only wear the right earbud alone. Using just the left one by itself does not work, but it's not hard to adjust to!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best toy your ears can have.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best to listen to your favorite music. 100% I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big but great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. A little bigger than most ear pods but might be worth it due to the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound good but are not as comfortable as most Bose products are. I only use Bose headphones and find myself defaulting to my Sound Sports more than these just because of the comfort factor of the ear piece.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      It's great to see you enjoy the sound from the earbuds. I understand you are using your other earbuds due to comfort, we offer multiple sized ear tips that may make the fit and feel of your earbuds better. You can order them from here https://bose.life/471MEKk or if you like, contact us https://bose.life/3rykPZR and we can help you order them.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice things

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and fit comfortably until the dog chewed them up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality Super recommended Although I don't like its design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product The sound is perfect. The noise cancellation is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not disappoint. I had the wired version noise canceling version for several years and was fully satisfied. I wanted to upgrade to the wireless but tried other cheaper brands first but had to get back to BOSE. Except for the superior noise cancellation and sound, the comfort is what a deal breaker for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    earbuds Quiet comfort series one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really excellent, super quality sound and noise cancellation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Sound and ANC, but Uncomfortable for Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the Jabra 85t (got them a few days ago and hate them), the Sennheiser Momentum True Wireless 2 (absolutely loved them but they were too uncomfortable for me), and the Bose SoundSport Wireless (had for over 4 years and loved them but they recently broke and I wanted to start using true wireless earbuds). I waited forever for these earbuds to come out. I was dying to get Bose's true wireless earbuds after I had already loved their SoundSport wireless. I was going to get the SoundSport Free after they came out but didn't because of all of the bad news about its video latency issues and such, so I waited for these to come out and followed news on them closely for a while. Untested: -Call quality. I don't use earbuds for calls and haven't tested the call quality for these earbuds. Pros: 1. ANC is obviously amazing 5/5. Bose is know for it. Its how they made their brand, so obviously they would be great. Way better noise suppression than Momentum True Wireless 2 and 85t. They are almost too good, because I think I might be sensitive to too strong ANC. When I have it on any setting above 6 or only have one earbud in with it on (sometimes is on when it shouldn't be which will be a con) I get a headache. Still, amazing noise cancellation and even showed it to a friend and had them freaked out by it. 2. Sound is amazing 5/5. Sound is the most important thing for me (other than comfort). Not as good as the Momentum True Wireless 2 (no true wireless earbuds are better), way better than the 85t and pretty better than the SoundSport wireless. Very strong and smooth mid-range and a good amount of bass (I really don't care for bass, but this was a good amount of it for me as it really "filled the room"). The sound is crisp, clear, and just overall excellent. I listen to pop and rock from the 60-90s, Frank Sinatra, and sometimes classical music and it is amazing in with all of them. 3. I absolutely loved the Stay-Hear soft-tip design of the SoundSport wireless, so I knew I wanted to get a Bose true wireless earbud. They are still very a comfortable design and stay secure in the ear. Bose definitely makes the most comfortable soft-plastic ear tips (however, I had issues with mine, which is talked about in the cons). 4. Plastic seems to be good quality and not cheap (85t were junk plastic and Momentum True Wireless 2 were very great quality). Case is ok quality as well (button issue and size cons though) 5. Battery life is really good. 6+ battery life is way more than enough for me, since I would wear them for no more than 4 hours maximum anyway and I always carry earbud cases. Cons: 1. Not completely comfortable for me. I could wear the SoundSport Wireless for hours and forget they were in my ear. Not the case for these earbuds. I have very small ears with cartilage that points inward toward my ear from the outside area, so I have a lot of trouble finding comfortable earbuds (hence why I will return my loved Momentum True Wireless 2). The soft plastic is comfortable (but even the small size seems a little too big for me), but there is a hard plastic tip that sticks pretty far into my ear. My ear channel gets pushed out by it and causes discomfort. The SoundSport had a shorter hard plastic tip, making it comfortable for me. I can keep the earbuds a little farther out of my ear and not turn them as much but then they become somewhat loose because of their weight. 2. No equalizer control. Pretty big issue, even though the sound is amazing. Sometimes I'd rather lower the bass and I don't have this option. Even the junky Jabra 85t had equalizer controls. They could (and definitely should) provide a firmware update in the future to add it. 3. Heavy and very large. Absolute tanks. Biggest in-ear earbuds I've ever seen. They can also be easily knocked out of your ear with a brush of your hand (not to great for commuting). 4. Case is huge. Biggest in-ear earbuds are going to have the biggest case, thought this case seems a little extra large than it should be. Not very convenient for commuting again. Also the button to open the case is very hard to press for some reason (design issue). 5. No spatial sound. Not a huge issue but a con neither-less. Another thing they could add in a firmware update. 6. Earbud touch-controls aren't very good. Weird layout and basically no way to customize them. Also, they should have a beep sound or something for each time u tap the earbud so you know if u did it correctly (Momentum True Wireless 2 has this). My discomfort with these earbuds are why I tried the Momentum True Wireless 2 and 85t. If it weren't for returns being extended to January, I would have probably already sent them back to play it safe. I might try the SoundSport Free and see if they are truly bad (since they should be very similar in design to the SoundSport wireless). then decide on whether or not I will keep these earbuds. I might end up just no doing any and wait yet again, or just go with headphones and a cheap pair of true wireless for commutes. Amazing sound and ANC, but the small change in its hard plastic design made them uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much improved from some of Bose first in ear buds. They actually stay in. The sound and noise cancelling is great, the pairing is nice, and the fact that they pair automatically when taken out the case is a bonus. I like the sound of them, and I like being able to talk on the phone with them as well. Great set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Bose buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. Also like the noise cancelling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling headset and better than others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better hearing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my wife wanted for listening to her e-books she loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Most Excellent. Best ear buds in the world.

    I would recommend this to a friend