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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and bass, easy to set up, easy connection

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and great sound,i can use my buds all day no problem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bosse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this to anyone who is planning to get one, they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Best Buy is mean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is great but these buds lack a nice seamless connection between it and my iPhone 12pro. Left ear tends to go out a lot, connects to phone even when in the case. There is no function to forward songs. Sound quality is great when it works. When trying to exchange them for another pair Best Buy pointed me into the direction of Bose. I kept having more and more problems so when I contacted Bose I just wanted a complete different product at this point. Bose said no and Best Buy says it’s too late to return or even exchange (a week over their policy ) which is understandable but hey life’s been incredibly busy for me. THANKS!! Now I’m stuck with using nearly $300 buds that sound good but all around sucks.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, I am so glad that you love the noise cancellation and sound quality from your new headphones. I am sorry to hear that you are having some issues with connection. As it is only on the one device, have you tried another at all? Does the issue persist? If so, the steps here https://bose.life/3mWlQni will get this resolved. If you need further support, please do give us a call or reach our via our social channels.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product , best headphones ever . Love the quality .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Project Manager

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality sound. i would not own another type of earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleep headphones?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose... I love you and I hate you. I need a pair of noise cancelling bluetooth sleep headphones that are low profile so that I can sleep on my side while wearing them. This should not be that hard a thing to track down. And of course, I turned first to Bose - the best. Amazingly, they make a sleep headphone that's everything I could ever dream of ... except that it only plays white noise and a selection of seashell echos and crap. I've searched and searched other companies. These are the closest I could find to low profile (they're not, and in fact, stick out of the ear about 1/2 inch, making them hard to lay on). They're of course great for noise (and snore) cancelling. And while allegedly they're larger to accommodate the battery necessary to maintain 9 hours of constant use, they manage something closer to 6 hours before they LOUDLY announce "low battery," waking me up to babysit them. PLEASE, Bose - or someone! - make a noise cancelling bluetooth sleep headphone that allow wearers to sleep on their side. And do it soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love charging it in its storage box. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t hesitate in these.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of ear buds I have ever owned! Great quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling!!! & I like the different levels of adjusting

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Bose wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless that i have owned , like how they stay on my ears when I’m on a walk, or mowing lawn, noise cancelation is very concealing outside noise, when you apply it, volume is easy to set , just slide up or down on the ear piece ,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    These are them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the truly wireless earbuds you have been waiting for. Sure, they protrude from the ear some but who cares. They look pretty cool and check off all the boxes. Of course, the sound quality is amazing and what you've come to expect from Bose but they also stay put in your ears. I'll say it again, they say put, in your got dam ears! I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very good, comfortable, light and the sound is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbeatable quality for the price with a trusted brand like Bose

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Regret

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and probably some of the best ANC in the game… still does not make these headphones worth it for most listeners. They’re clunky and chunky (uncomfortable to listen with while lying down) compared to smaller sleeker bud designs. The nail in the coffin for me is their absolute horrendous software issues: whether it’s switching devices or trying to reset the headphones, I’ve had nothing but trouble. I’m not the type of person to write reviews, but I am beyond fed up with this product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, it's great to hear you like the battery life of these and you also feel that the noise cancellation is the best in the game. We always aim for the best quality products, so it's unusual to hear that you don't like their design.
      You can find guidance here to ensure the best Bluetooth connection https://bose.life/3NvSo7M and also guidance here on how to re-set your earbuds https://bose.life/3AJeM6g
      Thanks
      Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listened with the Buds. Great sounds quality and depth in the music texture.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality, noise cancelling is next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for work ( noisy Datacenter) the quiet mode is all that and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, great sound and fit. The package contained the proper charging wire, but did not contain the adjustable ear attachments. The overal performance of the product aand aound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for Noise Cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose - Quiet Comfort Earbuds True wireless are great. I use them every time I cut grass. I have about 4 acre's to cut. I put them in play my favorite tunes and I never hear the mower. Bose quite comfort earbuds are a little pricey. But you get what you pay for. Very pleased with purchase. I would buy another pair today if I had to.

    I would recommend this to a friend