Customer Ratings & Reviews
- Model:
- 831262-0020
- |
- SKU:
- 6419204
Customer reviews
Rating 4.4 out of 5 stars with 5115 reviews
(5,115 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listened with the Buds. Great sounds quality and depth in the music texture.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 2 out of 5 stars
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will begin by stating that I am a big fan of Bose products but this one clearly misses the mark. I own the last generation Bose Truly Wireless and patiently waited for these as an upgrade. I am quite disappointed as this product is bad on so many levels. First, it is driven your smart phone (or device) as there are no manual buttons which makes this device extremely clumsy and difficult to operate while exercising. The app setting are also very constricting. Also, given today’s technological advances, this product should be rated at least IPX7/8 but it is not and thus will shut down when under heat or cold in austere conditions. Mine quit in the sauna. Upon research, the Bose website clearly articulates that these will not work under duress (heat/cold) which clearly indicate that this device was simply designed and engineered for home use. So much for that commercial! I love the design, sound quality, and noise cancellation but this being stated, I also had major pairing issue to include a popping sound when linked to my phone/watch. In addition, the Bose app is extremely intrusive while using. Make sure to read the disclamer. The case has too much bulk but the battery life is very decent. Again, given todays standards, I feel this is a substandard product; I returned and exchanged them for the Airpod Pro’s as they meet many of my requirements with the exception of a higher IPX rating. As much as I like Bose products, I cannot recommend. If you are seeking a device for exercising, the sauna, or the outdoors, there are better products available. If you are looking for a great device for travel with nice sound cancellation then these may be right for you. Also, please note that Apple now owns Bose which may be an indicator as to why they did not properly engineer this product to compete with the Airpod / Beats product line up. Hope this helps!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello!
I'm glad to hear how much you love the sound quality, design, and noise cancelling of your earbuds! While I appreciate you have already returned yours, I'd love to help in case you want to try the earbuds again in the future.
As well as being able to control the buds from your phone, there are intuitive touch controls on the earbuds too. You can use these to play/pause music, answer phone calls, and use your voice assistant. We're also committed to bringing volume controls to the earbuds by the end of the year.
The buds themselves are IPX4, so are protected from splashing water form all directions, which makes them great for exercising both indoors and outdoors. They are not designed to be used in the sauna so you should not use them in these conditions.
It's strange to hear you were having trouble with the connection to your phone and watch. If the earbuds made a popping sound regularly, I'd recommend following the steps shown here to stop this sound from happening. https://bose.life/3kVYfS0
Also, Bose as a company has not been purchased by Apple, we are still independent and committed to making the best products possible, like these earbuds, which are the world’s most effective noise cancelling earbuds!
Keith - Bose Customer Support
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Only will take calls in the right ear only
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As all Bose this fit very comfortable. The sound quality is as expected. Pretty much everything is perfect. But I'm a vet w a fair amount of hearing loss .the volume level is perfect for my loss. However the downside to why I returned them is that when connecting to a phone call they only will work in the right ear and not both. I need either both ears or the left. I called support and I received the same comment and I did 3 yrs ago w the other set " our engineering department is working on this " . So bottom line if you need to be able to hear a phone call in the left or both ears, don't invest .
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Don’t hesitate in these.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of ear buds I have ever owned! Great quality and sound.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
No buyers remorse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling on these is really good. The sound of the music being played is also good. My old bose headphones didn’t use the left earbud when talking on the phone and these do. Nice upgrade. Battery life is good.I charge once a week and use them around 2 hours a day. I definitely recommend.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product , best headphones ever . Love the quality .
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Perfect and delivers what it promises !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect and I regret of not buying this early. I looked at so many options and I was little concerned about purchasing this as it was bit more expensive than other alternatives. But after owning them for a while, I use them everyday and noise cancellation is fantastic. It pairs so easily and battery is also long lasting.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Very good, not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these earbuds are fantastic and the noise cancelling are slightly better than my Airpod Pro's. The charging case is pretty obtrusively large and an obstacle to using this as my primary earbuds. Using these earbuds means another Bose app to install on your phone to manage. The QC earbuds use the Bose Music app and my Bose Sport Earbud uses the older Bose Connect app. The earbuds aren't interoperable on both apps which is silly. The fit on these earbuds aren't quite as good as the Sport Earbuds and I wish they kept physical volume control buttons. To top it off, the earbuds bricked within a few weeks. Bose sent a new replacement set but it was a hassle. I think if the case were smaller, this could my daily use headset but for now, I'll probably stick to my Airpod Pro's
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Overall amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and bass, easy to set up, easy connection
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bose Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had received Sony Bluetooth for Xmas, and loved them at first. They sound amazing, but they are so big, that they hurt my ears. I then traded them them in for Bose, which were cheaper, and I absolutely love them. Te sound of these are so awesome, and they don’t hurt your ears. Would recommend
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Stone Blue
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 1 out of 5 stars
Regret
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life and probably some of the best ANC in the game… still does not make these headphones worth it for most listeners. They’re clunky and chunky (uncomfortable to listen with while lying down) compared to smaller sleeker bud designs. The nail in the coffin for me is their absolute horrendous software issues: whether it’s switching devices or trying to reset the headphones, I’ve had nothing but trouble. I’m not the type of person to write reviews, but I am beyond fed up with this product.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's great to hear you like the battery life of these and you also feel that the noise cancellation is the best in the game. We always aim for the best quality products, so it's unusual to hear that you don't like their design.
You can find guidance here to ensure the best Bluetooth connection https://bose.life/3NvSo7M and also guidance here on how to re-set your earbuds https://bose.life/3AJeM6g
Thanks
Matt - Bose Customer Service
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love charging it in its storage box. Excellent product.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 3 out of 5 stars
Could be a lot better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are good but could be so much better. The good... they're comfortable in your ear, has great sound, and outstanding noise canceling features. The bad..... big earbuds and case, battery can be better for the size. Major issue the right ear bud is the master earbud. Which means if you like to where one earbud you can't wear just the left with out leaving the case open or it will cut off. The left earbud doesn't have a mic so you can't talk with just the left you have to have the right earbud. This is a major problem for me. I will be returning them for a different brand.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbeatable quality for the price with a trusted brand like Bose
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Bose is best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding fit. Acoustics are good and solid. “Quiet” mode (noise canceling) is awesome. Had a bit of difficulty connecting to different devices, but once I figured out the software app controlled it … no problem. 3rd paid off Bose headphones so yes, I do like them.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bose qc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pure perfection for earbuds!!! Nothing comes close to BOSE!!!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Best sounding and fitting earbuds EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding and fitting earbuds EVER! Controls are easy to use, built in audio boosting technology sounds great across the volume spectrum, and the buds fit in the ear canal perfectly and seal in the ear. Bose customer service is the best, so expect any problems to be taken care of quickly and professionally.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well. Use them for flying and the are great with cancelling the noise.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Must buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality, noise cancelling is next level.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent airbuds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds. The noise canceling is amazing. I love it.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend















