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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 5,115 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had received Sony Bluetooth for Xmas, and loved them at first. They sound amazing, but they are so big, that they hurt my ears. I then traded them them in for Bose, which were cheaper, and I absolutely love them. Te sound of these are so awesome, and they don’t hurt your ears. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing and the noise canceling is out of this world

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable earbuds, good sound and bass. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good, not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these earbuds are fantastic and the noise cancelling are slightly better than my Airpod Pro's. The charging case is pretty obtrusively large and an obstacle to using this as my primary earbuds. Using these earbuds means another Bose app to install on your phone to manage. The QC earbuds use the Bose Music app and my Bose Sport Earbud uses the older Bose Connect app. The earbuds aren't interoperable on both apps which is silly. The fit on these earbuds aren't quite as good as the Sport Earbuds and I wish they kept physical volume control buttons. To top it off, the earbuds bricked within a few weeks. Bose sent a new replacement set but it was a hassle. I think if the case were smaller, this could my daily use headset but for now, I'll probably stick to my Airpod Pro's

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Workout Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best workout headphones. They don't fall out, remain snug and the sound quality is an 8 out of 10. I went on a 5k run yesterday, and had a conversation during the first half mile. The microphone does a great job of picking up the speakers voice and minimizing outside noise. I highly recommend this to cyclists, runners and gym rats.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will begin by stating that I am a big fan of Bose products but this one clearly misses the mark. I own the last generation Bose Truly Wireless and patiently waited for these as an upgrade. I am quite disappointed as this product is bad on so many levels. First, it is driven your smart phone (or device) as there are no manual buttons which makes this device extremely clumsy and difficult to operate while exercising. The app setting are also very constricting. Also, given today’s technological advances, this product should be rated at least IPX7/8 but it is not and thus will shut down when under heat or cold in austere conditions. Mine quit in the sauna. Upon research, the Bose website clearly articulates that these will not work under duress (heat/cold) which clearly indicate that this device was simply designed and engineered for home use. So much for that commercial! I love the design, sound quality, and noise cancellation but this being stated, I also had major pairing issue to include a popping sound when linked to my phone/watch. In addition, the Bose app is extremely intrusive while using. Make sure to read the disclamer. The case has too much bulk but the battery life is very decent. Again, given todays standards, I feel this is a substandard product; I returned and exchanged them for the Airpod Pro’s as they meet many of my requirements with the exception of a higher IPX rating. As much as I like Bose products, I cannot recommend. If you are seeking a device for exercising, the sauna, or the outdoors, there are better products available. If you are looking for a great device for travel with nice sound cancellation then these may be right for you. Also, please note that Apple now owns Bose which may be an indicator as to why they did not properly engineer this product to compete with the Airpod / Beats product line up. Hope this helps!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      I'm glad to hear how much you love the sound quality, design, and noise cancelling of your earbuds! While I appreciate you have already returned yours, I'd love to help in case you want to try the earbuds again in the future.

      As well as being able to control the buds from your phone, there are intuitive touch controls on the earbuds too. You can use these to play/pause music, answer phone calls, and use your voice assistant. We're also committed to bringing volume controls to the earbuds by the end of the year.

      The buds themselves are IPX4, so are protected from splashing water form all directions, which makes them great for exercising both indoors and outdoors. They are not designed to be used in the sauna so you should not use them in these conditions.

      It's strange to hear you were having trouble with the connection to your phone and watch. If the earbuds made a popping sound regularly, I'd recommend following the steps shown here to stop this sound from happening. https://bose.life/3kVYfS0

      Also, Bose as a company has not been purchased by Apple, we are still independent and committed to making the best products possible, like these earbuds, which are the world’s most effective noise cancelling earbuds!

      Keith - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is long lasting. Very good purchase. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect and delivers what it promises !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect and I regret of not buying this early. I looked at so many options and I was little concerned about purchasing this as it was bit more expensive than other alternatives. But after owning them for a while, I use them everyday and noise cancellation is fantastic. It pairs so easily and battery is also long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Only will take calls in the right ear only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As all Bose this fit very comfortable. The sound quality is as expected. Pretty much everything is perfect. But I'm a vet w a fair amount of hearing loss .the volume level is perfect for my loss. However the downside to why I returned them is that when connecting to a phone call they only will work in the right ear and not both. I need either both ears or the left. I called support and I received the same comment and I did 3 yrs ago w the other set " our engineering department is working on this " . So bottom line if you need to be able to hear a phone call in the left or both ears, don't invest .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the perfect plugs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for on calls and working out! I recommend you get these!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best sounding and fitting earbuds EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding and fitting earbuds EVER! Controls are easy to use, built in audio boosting technology sounds great across the volume spectrum, and the buds fit in the ear canal perfectly and seal in the ear. Bose customer service is the best, so expect any problems to be taken care of quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sounds great and has great connectivity. would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    very good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very. comfortable to use for hours it can be better the microphone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Noise canceling great as usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a number of Bose Noise canceling products in the past. Just like the past products this one works great. They are comfortable and seal out unwanted noise. They are easy to pair. My only minor complaint is that I can’t share audio with my QC35. The present Bose music app does not allow audio sharing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product quality sound best price beautiful style

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best out there. The quality is amazing and they definitely are worth the money! Although they are a bit pricey, I definitely recommend them! Bose has outdone themselves with this product. They stay in place and the function to tune out other noises and really listen to the music is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Top notch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good set of buds for work snd personal needs. I had a few in the past that were good. But theses are great! The adjustable noise cancellation is amazing. The sound quality is that of solid over the ear phones. Battery life is through the roof. Only thing that i raised an eyebrow at was the size of the case. But still wasnt bad.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Amazing bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass and sound are Just perfect. I recomend it

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, just wish they were a little louder……..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are fantastic! I can literally sit next to my kids in the car and not hear them talking! You can adjust your level of noise cancellation to fit your preference/ environment which is great. They stay in my ears and have never fallen out even after running 3 miles on the treadmill. Definitely recommend these!

    I would recommend this to a friend