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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 5,115 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Lovely Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it feels in my ear doesn’t hurt and I love the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. It’s a little heavy on the ear. And it holds a very good charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best In-Ear Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in ear buds I've ever used. Would highly recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Software and connectivity problems—not a surprise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always, BOSE shining with its audio quality but always showing its buggy, unfriendly, and deficient connectivity. Connecting the headphones to an iPhone is terrible: sometimes it works, sometimes it doesn’t. There’s no way to truly see all the perks if you don’t open the Bose Music app (which, by the way, is another lousy app). Swapping through devices is terribly difficult and requires effort. Worth the money if you’re willing to go through the connectivity, compatibility and app-related issues. Not really recommended.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there, I am so happy to hear you love the Bose quality audio. The connection issues you are having seem strange, have you checked out the steps here https://bit.ly/34w8FTn as this will resolve any issues.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and perfect fit. The noise cancellation is above par and the bass is awesome. My go to headset for travel or day to day use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Noise cancellation is very god. Sound is decent. Comfortable. Pairs well with apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    bose buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds great sound, good battery life, I would buy them again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they stay in my ear and work great. I can concentrate better. Bose is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound wish they fit better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great noise cancelling capabilities. I wish they were a little smaller and I wish they stayed in better when running. I have tried all 3 different tips and they just aren't quite perfect. The fit isn't terrible, but they tend to work their way out after a while. I don't want to lose or break a $300 pair of earbuds. The sound is great and the noise cancelling is great, so I will keep them.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey, I love that you are enjoying the noise cancellation and audio of your headphones. The handy video here https://bit.ly/2UqZjlT will show you how to get the best fit from your ear tips. Let us know if you have any questions.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They could've been the best.................

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could actually give 3 1/2 stars, I would. For years, I've had the QC20 wired earbuds with ANC. Loved them so much that when they finally broke on me after several years, I didn't hesitate to buy them again. But when the wireless earbuds finally came out, I had to try them. And at first, I loved them. They did their job cancelling noise and seamlessly connecting via Bluetooth to my phone through the Bose Music app. They sound fantastic - one of the hallmarks of a Bose product is how they sound. HOWEVER.............ear fatigue is a real thing. They're heavy in the ear and can actually hurt after a couple hours. The buds on the QC20's are lighter and a lot more comfortable, so in the end I went back to those - wires, adapter for my Android phone and all. If only they were lighter in weight. Should a new version of these get released that aren't as heavy, I'd try them again.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Sean, I am so glad you are a loyal Bose customer. And am so happy that you love your new headphones. It's great to hear that you experienced our seamless connection process and awesome Bose quality audio. I am sorry to hear you found them heavy, did you test out the different sized ear tips in the box? Our new StayHear Max tips are specially designed to fit flawlessly in your hear. Making sure you have the right size should prevent any strain on the ear.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Fantastic noise cancelling. Very discreet, great battery life. Good sound but I mostly use these for phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy it it’s awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Battery last for a quiet period of time and you can’t even hear the engine of your car when driving. Sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe these are the best earphones on the market. The sound cancellation blows me away, and the audio quality is superb. The buds magnetically connect into the carrying case, making it very easy to stow them away. The touch controls on the earbuds are amazingly simple and effective. (Even while doing the dishes with wet hands, you can use the back of your hand to skip songs easily) All materials used in the buds and case are high-quality and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Noise Cancelling Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing honestly. Both earbuds have touch sensitive functions that affect the experience of using them. The left side changes the amount of background noise being deafened, and the right side is your standard pause/ play button. The noise cancellation of these earbuds are amazing, and I can barely hear any background noise with em. I recommend these if you're looking for some noise cancelling earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth ear buds with noise cancellation. I owe several Bose headphones and they are all made of quality materials and work as described. I will say that if you are in the market for a pair of Bluetooth noise canceling ear buds, I would rate the Apple air pod pros a little higher, only because they are controlled easier with other Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buds, def recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, very comfortable in ear. Noise canceling works great, software is easy to use and helps fine tune them.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best earbuds I’ve used. Used to have the Bose QuietControl 30 earbuds and upgraded to these. Definitely worth it so far. Only complains I can think of at the moment is you can’t skip/go back by tapping and actually have to skip using whatever device you’re streaming music on. Another would be is the connectivity slacks a bit if it’s super windy out, but other than that they appear to work great. If you’re thinking about making the purchase, I’d definitely try them out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling, a lot of times i can't hear the world around me unless it's super loud. Case is a bit big and the only issue i have is that for some reason you can't use each bud independently. You would think for a $279 pair of earbuds that this would be standard? Otherwise, good dear buds amd definitely worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy to connect and switch between devices. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose ear buds opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Seem to work great, especially the noise canceling feature. Comfortable to wearcas well.

    I would recommend this to a friend