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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great just very heavy and in need of some memory foam earbud tips. The biggest con was not being able to use the left bud without the right bud being engaged. The provided ones are ok but do not provide the comfort of memory foam. Otherwise a great sounding pair and great noise cancellation. Definitely beats the AirPods Pro in sound and anc.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Can't switch device from earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is a little better than the AirPod Pro. The silicone ear fittings block sound better, and stay in my ears better. The huge miss for the this product is the same as the 700 series headset. You cannot change device from the headset. You must find which device it connected to automatically and disconnect. Is it the phone in my pocket, the iPad in my bag or the Mac on my desk?

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Charles, When the Bose QuietComfort® Earbuds charging case is opened for the first time, the buds will automatically enter discoverable mode and Status Lights will pulse blue. The earbuds can then be detected by your mobile device. To connect a device and learn about more features, you should download the Bose Music app to finish the connecting process. If you don’t have the Bose Music app, you can follow the directions within your smartphone’s Bluetooth menu to connect the earbuds. Once the connection is made, the Status Light on both earbuds will turn solid blue. To connect additional devices, you can press and hold the Bluetooth button located on the charging case until you see the Bluetooth Status Light slowly pulse blue or hear the “ready to connect” voice prompt spoken in the earbuds. Then, just follow the directions within the Bose Music app or the Bluetooth device menu to finish pairing. You can connect to and play audio from only one device at a time.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No worries with bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound on these pair. Love the noise cancellation. Long battery life. Wish it'll come with eQ

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great quality and real nice snug fit in your ears and much better compared to in ear headphones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift, and he liked them, a lot. Excellent sound quality and fit comfortably. It was a good choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted to my best friend and she still have them in perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IMPORTANT NOTE ON A BUG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing sound and the noise cancelling is NEXT LEVEL. I dont know if i would pay 280 for them again but they're cartilage caviar. Just know when you do the update for them in the app that it suggest (firmware) they will likely trigger a bug that makes the balancing (Left to Right fadeout) sync with the volume..very annoying but a quick reset fixed this. Just hold the sync button for like 20 seconds while buds are charging AND THE CABLE IS CHARGING and they will reset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and bass !!! They are a great pair of earbuds. The only thing I’m still getting used to is that good snug fit so they don’t fall out. They have 3 sizes for the inserts so they should be fine but I can’t seem to put them in correctly. It’s not the product, it’s me. I don’t know how to put them in my ear, lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose,,,Boom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Bose, out of the park! These buds are incredible. Comfortable to wear and noise cancellation is spot on!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and pretty good battery life. Would be great to have multi device connection, but otherwise no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound, confirmable fit, ease of use with app, no pain long time use for your ear, definitely best ANC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my niece so she could study easier in college and she loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing with enough bass for someone like myself that appreciates it. Overall i am very pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Quiet Comfort Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice. Stay in my ears no problem. Sound is wonderful. I am really enjoying these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and battery life.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! Love that I can turn anyone off with the noise canceling. Nothing like sitting in a room knowing someone is trying to talk to you and you can not hear them. best invention ever. Wife is not all that excited about my purchase. Oh well! Have no issues connecting to many different blue tooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bose Wireless Bluetooth Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling bluetooth on the market only if you are lucky to not get a defective product which happens often and size is a little too large although thats a matter of preference

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 sets of these earbuds for Christmas for our household and we love them. So pleased on how easy they were to set up - follow the directions to ensure you have the most current firm ware update to control the volume right on the bud its self. Use the Bose app for all the settings and also use your device for the best sound settings. Good noise cancelling also. I love the blue color also and the soapstone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a recent purchase. So far, they are great. Can't beat the sound, comfort and quality. No regrets thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic, comfortable & great noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable to wear. Noise cancellation is brilliant!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of noise canceling earbuds. I do like them. Previously, I had Bose Soundsport Wireless earbuds which I liked. My only complaint is due to fit and size. I can get them in my ears, but I feel like they will fall out;however, they don’t. I don’t like the single connection point.

    I would recommend this to a friend