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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,115 reviews
  • Rated 3 out of 5 stars

    Not for calls but listening is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to see if these are better than Bose QC 2 for noise canceling while on calls but people were always hearing a lot of back ground noise. Apple airpods pro 1st certainly was doing better for calls. I will soon be trying Airpods Pro2 to see how the work on calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recent update made me keep them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t written a review on these because they were just “ok” to me. Great noise canceling, yes. Sound was just ok. HOWEVER, Bose’s recent update changed everything! They added an EQ! Bass, mid and treble all from -10 to +10. They also added “modes”, which one preset mode is “aware”, and it automatically controls the amount of noise canceling for you. Well done, Bose. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable Amazing. Noise cancellation really works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great noise cancelling earphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE THIS EARPHONES! I already several months with them and they still work like wonder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ear buds, they cancel out outside noise, fits in the ears very nicely. I would diffinitly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Earbuds.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds. Noise canceling is perfect. Charging case works great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling! Fits snug, comfortable, easy to wear and use. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, top quality. Long lasting battery. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    get on board

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sound and sizes great fit in ear to. cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my dad. He is a first time Bose user. He loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has the best noise cancelling products. It fits very comfortable and have excellent sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound also the earbuds fit snug in my ears I couldn't ask for a better set of wireless buds

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a nice fit and great sound, very clear. Volume settings are great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    lily

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise canceling is amazing. you can even wear it to sleep, it is soft and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very comfortable and sound great. Clear and crisp sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sounds durable power as they spect like them very much I really recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In uncertain times, BestBuy still great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great even though I had a problem with them. Using them, I allowed them to drain all the way down before I got them back in the charging case. When I got them back in the case they started charging. When I went back to use them the right one had achieved 100% charge but the left still showed charging and was listed in the app at 0%. I watched a few YouTube videos trying to figure out what was happening to no avail. So, I just left them plugged in and figured I would take them back for an exchange. The day I was going to take them back I noticed the left earbud was fully charged (100% in the app), but the case was showing it was still charging (white light flashing). Then the right earbud connected to Bluetooth followed shortly by the left earbud. But then the left earbud began flashing red. So, back to YouTube. I did everything recommended, again to no avail. So I decided to let the geek squad see if they could figure it out. But, when I got to Best Buy, the red light would no longer flash. They acted normal. Rather than let me leave and maybe have them act up again, BestBuy replaced them with a new set. I’m not used to being treated this good. I can’t say enough about how good BestBuy treated me even though I couldn’t make the earbuds do what they had to do. Needless to say, BestBuy has my business from now on. I highly recommend BestBuy for their exceptional customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I have misophonia and these are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research between brands before purchasing. With the noice canceling all the way up and music playing I’ve had people yell my name and I didn’t hear them. I love it. Especially love how you can customize the noise canceling level. Not 100% the comfiest to lay on but it makes sense. If you want to sleep with them, you just have to position yourself right or lay on your back.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best anc earbuds I have, no other brand comes close to the comfort and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound, poor fitment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife for Christmas. The sound is amazing. However, I will have to return these because they do not fit her. We have tried all the different size tips, but they will not stay in place. I wish they fit.

    I would recommend this to a friend