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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,115 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling! Fits snug, comfortable, easy to wear and use. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound, poor fitment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife for Christmas. The sound is amazing. However, I will have to return these because they do not fit her. We have tried all the different size tips, but they will not stay in place. I wish they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best anc earbuds I have, no other brand comes close to the comfort and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality and Good Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just waiting for the Black Friday discount and got them as soon as I saw the offer. Excellent Sound Quality. There are 3 different pairs of ear tips to suit different ear sizes which I felt is the best part of it as I intend to use them for work related calls and they typically go on for multiple hours and I want to feel comfortable wearing them for such longer durations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In uncertain times, BestBuy still great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great even though I had a problem with them. Using them, I allowed them to drain all the way down before I got them back in the charging case. When I got them back in the case they started charging. When I went back to use them the right one had achieved 100% charge but the left still showed charging and was listed in the app at 0%. I watched a few YouTube videos trying to figure out what was happening to no avail. So, I just left them plugged in and figured I would take them back for an exchange. The day I was going to take them back I noticed the left earbud was fully charged (100% in the app), but the case was showing it was still charging (white light flashing). Then the right earbud connected to Bluetooth followed shortly by the left earbud. But then the left earbud began flashing red. So, back to YouTube. I did everything recommended, again to no avail. So I decided to let the geek squad see if they could figure it out. But, when I got to Best Buy, the red light would no longer flash. They acted normal. Rather than let me leave and maybe have them act up again, BestBuy replaced them with a new set. I’m not used to being treated this good. I can’t say enough about how good BestBuy treated me even though I couldn’t make the earbuds do what they had to do. Needless to say, BestBuy has my business from now on. I highly recommend BestBuy for their exceptional customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a nice fit and great sound, very clear. Volume settings are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    my Earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised/disappointed that there is a lag when I use them with my PC. Sound is nice and noise cancelation is also good though nothing like my Big Bose Headset. They have been comfortable and all in all Im very pleased with my purchase though not going to give them 5 Stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    lily

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise canceling is amazing. you can even wear it to sleep, it is soft and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I have misophonia and these are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research between brands before purchasing. With the noice canceling all the way up and music playing I’ve had people yell my name and I didn’t hear them. I love it. Especially love how you can customize the noise canceling level. Not 100% the comfiest to lay on but it makes sense. If you want to sleep with them, you just have to position yourself right or lay on your back.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    H M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure in ear. Great listening sounds. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! All noise is blocked out! The charge lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hear, even with background noise. Comfortable. Can be worn all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear bud I’ve ever owned. So comfortable and easy to use. Great for exercising too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has the best noise cancelling products. It fits very comfortable and have excellent sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound also the earbuds fit snug in my ears I couldn't ask for a better set of wireless buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great - one important tip in my review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Earbuds. Love the way they fit in my ear. The noise canceling is excellent (at least for earbuds). One important thing I noticed is that after putting them in my ear, they seem to take a minute or two to fully conform to my ear opening. So the noise cancelling and bass don't sound as good right after inserting them. Give them a few mintues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sounds durable power as they spect like them very much I really recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have ever bought. Thank you Best Buy for offering this technology.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's almost perfect!!,excellent sound,very comfortable and secure in ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One Of The Top ANC Ear Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely one of the best ear buds I have purchased along side with the air pods pro. The sound is great, the build quality is great! The charging case is kind of bulky, but great build quality over all. The earbuds tend to stick out a bit. The ANC is great, I would definitely say, if you buy these you won’t regret it.

    I would recommend this to a friend