Customer Ratings & Reviews
- Model:
- 896637-0020
- SKU:
- 11871045
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the excellent sound quality, particularly praising its bass. However, some users have experienced issues with device connectivity, noting that the product consistently disconnects from phones.
This summary was generated by AI based on customer reviews.
Only one mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not surprised at the sound quality, Bose is known for it and did not disappoint. The ANC is amazing and the comfort is acceptable. But where I was let down is that for 250+ dollars the earbuds have only a mic in the right ear bud. I usually only have one in and if I happen to have the left bud in I have to scramble to put in the right one or switch to phone. It shocks me that a premium product has less features than my 50 dollars sound cores
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Anthony, thank you for sharing your feedback. We’re glad to hear the sound quality and noise cancellation met your expectations, as those are areas we take pride in. We understand your concern regarding microphone placement and how it impacts your usage when wearing only the left earbud.
The Bose QuietComfort Ultra Earbuds (2nd Gen) are equipped with four microphones in each earbud, allowing you to use either the left or right earbud independently for listening to audio or making phone calls. The controls on your earbuds will remain the same whether you’re using one or both, and any shortcuts you’ve set will continue to function.
If you’re experiencing microphone issues, ensuring the earbuds are worn properly and that the microphones are not blocked can help improve call quality. Here’s a helpful guide you can use for tips on optimizing performance: https://bose.life/4b9gEIw
Jelyn - Bose Customer Support
Good buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds they have a tea good battery life and are comfortable.
I would recommend this to a friendUnstable and poor sound at the price range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was not as expected given the price range. Worse of all was the grip and stability on the ears. Easily loosen and fall off in normal walks…
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! We’re sorry to hear that the Bose QuietComfort Ultra Earbuds (2nd Gen) did not fully meet your expectations. We understand how important comfort and stability are in achieving great audio performance and effective noise cancellation. The QuietComfort Ultra Earbuds (2nd Gen) are designed with a “fit that won’t quit,” offering nine different combinations of eartips and stability bands so you can find the setup that works best for you. Adjusting or changing the eartips can often make a big difference in securing the right fit and improving comfort during longer listening sessions.
Here is a full guide to getting the right fit that may help you find the most comfortable and effective setup: https://bose.life/4wVKzwy
If the issue continues after trying these steps, our support team will gladly assist you with further troubleshooting: https://bose.life/contactus.
We hope this helps you achieve the right fit so you can fully enjoy your QuietComfort Ultra Earbuds (2nd Gen).
Sophie - Bose Customer Support
Top of the line ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality and comfort I've ever felt in any ear buds
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing. Very good sound quality. I would recommend.
I would recommend this to a friend
Bose headphones
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my brother in law and he loves them!
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound. Had to exchange due to charging of right Bud. Sound ver. rich
I would recommend this to a friendSuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for running and another sports. I recommended
I would recommend this to a friendHeadphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hearing and the noise cancellation is perfect. If you need to block out your surroundings.
I would recommend this to a friendThese are the best!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, lightweight fit perfect love the sound
I would recommend this to a friendThey are great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. I strongly recommend.. I have nothing bad to say about them..
I would recommend this to a friendOften Imitated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose products are my go to. I’m an Apple guy and wouldn’t even bother with the headphones that come with the phones. BOSE ……there is no substitute
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s amazing earbuds, higher recomended and the best buy store guys are the best
I would recommend this to a friendGood sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound Quality the best i ever got it I love it
I would recommend this to a friendWorth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, noise cancellation, and durability!
I would recommend this to a friendGreat product but bad lifespan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earphones I've ever used but they only last me around 6 months because of how much I wear them. The glue kind of falls apart by then. Love them otherwise
I would recommend this to a friendExceptional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional on all counts - from cost to noise cancelling to sound quality
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them!!! Highly recommend purchasing these earbuds!
I would recommend this to a friendbest brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved these headphones. They’re super lightweight, the sound quality is amazing, and it’s the best brand.
I would recommend this to a friendBest Earbuds for the price!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds for the price..decent bass and very pleasing to the ear!!!
I would recommend this to a friend