Customer Ratings & Reviews
- Model:
- 896637-0020
- SKU:
- 12218955
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great sound but bad choice for the scatterbrained
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. The noixe cancelling effect is great wven when using just one at a time. The comfort of the fit could be better, they're larger than average earbuds and the hard plastic makes them uncomfortable to lie on etc. My main complaint is the complete lack of a 'find-my-device' feature, which most if not all competitors have.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, Inga. Thank you for sharing your thoughts on the Bose QuietComfort Ultra Earbuds (2nd Gen). We’re delighted to hear that you’re enjoying the excellent sound quality and the impressive noise cancellation, especially the convenience of using just one earbud at a time.
We’re sorry to hear that the fit has not been as comfortable as you hoped. At the moment, an ear tip kit for this model is not yet available. However, we encourage you to stay connected through the Bose website and subscribe to our marketing mailing list so you can be notified by email as soon as the ear tip kit becomes available. We truly appreciate your feedback regarding the size and materials.
We also understand how valuable a Find‑My‑Device feature would be. Your feedback is important to us, and we will make sure it is shared with the appropriate team.
-Cedrick Bose Customer Support
Much improved over previous generations
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the earlier generation of the quiet comfort and decided to replace it when it stopped charging (after 5 years). Wow, what a difference the new buds are over the older ones. Sound and noise cancelling are improved.
I would recommend this to a friendSound cancellation awesome but…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to give these 5stars so badly. In addition to music and audio I love the noise cancellation especially at swim meets. But on calls I have noticed the sound crackles regularly. Not cutting in and out, like a crackling speaker. Not sure why it doesn’t happen when listening to music. I also don’t love that if the bud is not with the case and i take it out of my ear for a period of time, it at times will not reconnect until I put it back in the case
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re glad to hear that you enjoy the music quality and noise cancellation, especially during swim meets. If you are experiencing static or distortion through your earbuds, these issues are often caused by environmental interference or device settings and can frequently be resolved. You can check out this helpful link for guidance: https://bose.life/49cSYlt
Also, please note that if the earbuds are not being used and are not inside the charging case, they will automatically turn off to preserve battery life. This is a common feature designed to extend the product’s battery performance.
Jelyn - Bose Customer Support
BEST BOSE EARBUDS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best Bose earbuds I've had! I've had all three of the Quiet Comfort earbuds. The battery last longer and they have two additional listening modes. So far, a buy recommendation.
I would recommend this to a friendAmazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Zero Issues here. Battery never runs out.
I would recommend this to a friendIncredible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is incredible and easy to connect to phone. Hardest part is figuring out how they fit into the case!
I would recommend this to a friend
Best ear buds
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best overall earbud I've ever had. The immersion mode gives each song a live music vibe
I would recommend this to a friendCould be cheaper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but too expensive. They only seem to last about a year so be sure to buy the extended warranty.
I would recommend this to a friendGreat Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Noise Cancelling. Great Audio Quality! I would recommend!
I would recommend this to a friendI always use Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noice cancellation. The immersion is pretty cool too.
I would recommend this to a friendJammin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely amazing sound quality. Fit for me is still a bit of an issue, i simply have very small ears.
I would recommend this to a friendSound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best AirPods that I have bought. The noise cancellation is amazing. I travel for work and it is amazing to be able to hear my music or movies.
I would recommend this to a friendBose quietcomfort ultra 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new bose quietcomfort ultra 2 sound amazing! Very happy with my purchase.
I would recommend this to a friendGreat, but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound: 5/5 Noise Cancellation: 5/5 Comfort: 4/5 (takes some getting used to and could hurt your ears for a few weeks) Quality: 5/5 for buds and 4/5 for case (lid shakes side to side) Microphone: 2/5 (better than last generation but still way behind the rest at this price)
I would recommend this to a friendGreat experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and have awesome noise cancellation!
I would recommend this to a friendBose Quiet comforts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are the best sounding head phones I use they even sound better than my head set
I would recommend this to a friendQuality Sounds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bose. The sound is so clear, and if you like bass, its there to
I would recommend this to a friendEarbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great you can hear the bass so clear a lot better than the old ones
I would recommend this to a friendGreat sound. Heavy bass.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and crisp. The bass comes out heavy even without messing with the EQ
I would recommend this to a friendI love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the first model and was pleased those, the second generation of these headsets improved in all areas in my opinion, sound quality is A1.
I would recommend this to a friend