Customer Ratings & Reviews
- Model:
- 896637-0020
- SKU:
- 6628898
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the great sound quality and the extremely comfortable fit of the QuietComfort Ultra earbuds, making them suitable for extended use. Many users also appreciate the fantastic battery life and the perfect fit in their ears. The unique long design and instant connectivity with iPhones are additional positive aspects noted by customers.
This summary was generated by AI based on customer reviews.
Top notch Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality. Best value. And by far the very best customer service
I would recommend this to a friendMi experience with BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and the customer experience was amazing
I would recommend this to a friendExcellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service product is the best ear buds to buy. Thank you for the professional support and team members
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vary about this and i can't wait to see new versions of bose
I would recommend this to a friendQuiet..Ok for Day to Day...Unuseable on Motorcycle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok Fit. Volume not very loud. The noise cancelling is good for regular use. However, when worn on a motorcycle (inside helmet) the headphones become completely unuseable. I tried all different settings (including no extras whatsoever [and no noise cancelling], just used as normal headphones), and over 40 mph the headphones have a total loss of function. At first they begin to cut out as if there is a connection problem (imagine your radio signal is going in and out), and as speed and outside noise increases all sound simply disappears except for sporadic crackling. I was very disappointed. I tested them over multiple days with a lot of different variables, always with the same results. During regular day to day they are fine, but not worth the price. I tried all the different size options provided and they never felt super secure when at the gym. Sound quality is ok and the equalizer is nice. I replaced them with the Sony LinkBuds Fit, which are all around much better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your detailed feedback. We’re sorry to hear the QuietComfort Ultra Earbuds 2nd Gen didn’t meet your expectations in certain situations. They’re designed for everyday use and optimal noise cancellation, but we understand your concerns about performance at higher speeds and fit during workouts. Your insights are valuable, and we’ll share them with our product team for future improvements. If you’d like assistance with fit or sound optimization, please reach out to us at https://bose.life/4smrP70, we’d be happy to help.
Daisy - Bose Customer Support
- Pros mentioned:Sound quality
Not worth the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with the sound quality. I had to turn the volume almost all the way up to listen to music. The immersive setting works well to block ambient noise. I have replaced these with the AirPod Pro 3. Same price point as the Bose but, far superior.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Michael, thanks for sharing your feedback on the Bose QuietComfort Ultra Earbuds (2nd Gen). They’re designed to deliver premium, personalized audio through our CustomTune technology, along with our best in‑ear noise cancellation and a comfortable fit. Sorry to hear that hasn’t been your experience.
Be sure to check out our helpful support article at https://bose.life/4qqbMnm which may help improve your listening experience. Thanks!
Klariss – Bose Customer Support
Bose second Generation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Bose Earbuds in the market. This second generation fixes a lot of the issues from the first generation earbuds. Wireless charging is included in this product
I would recommend this to a friendGreat Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of these are great. I would highly recommend these
I would recommend this to a friendBetter call QUALITY!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Call Quality much better now after update!!!!!!!!!!
I would recommend this to a friendBose are the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these and the battery life is amazing!
I would recommend this to a friendBose sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound from these ear buds. Can also customize sound through the Bose app
I would recommend this to a friendBetter then I anticipated!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are better then I anticipated. Great sound long battery life minimal look.
I would recommend this to a friend- Pros mentioned:Sound quality
Good not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not stay in while working outside and was not loud enough. Good quality sound otherwise
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Maximum, thank you for sharing your feedback with us. We truly appreciate you letting us know that you enjoy the good sound quality of the earbuds. We’re sorry to hear that the fit and volume did not meet your expectations. We understand how important a secure fit is to ensure the best audio experience. To help resolve your concern, here is a helpful guide: https://bose.life/4oHRCDN with steps to improve both fit and sound performance. If the issue persists even after trying the recommended steps, please don’t hesitate to reach out to our customer support team through this link: https://bose.life/4aidWjV
We hope this helps you enjoy your earbuds to the fullest!
Sophie - Bose Customer Support
Buy these!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking amazing! I had the Gen 1 buds and these are definitely better!
I would recommend this to a friendBose ear buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buds ever!! No others compare TY Bose and Best Buy!
I would recommend this to a friendBosecBuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earbuds are great. Have good sound quality. Use them daily for up to 4 hours a day.
I would recommend this to a friendreview
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its nice and keeps quiet however battery isn't that great typically around 5-6hr hluse
I would recommend this to a friendHead unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly performance and quality sound well recommend recommended
I would recommend this to a friendMy preferred earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace a pair I lost. I used a pair of AirPods in the meantime and I went back to theses.
I would recommend this to a friendBose - QuietComfort Ultra (2nd Gen)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do a great job, they met my expectations i recommend to buy this one
I would recommend this to a friend