Customer Ratings & Reviews
- Model:
- 896637-0020
- SKU:
- 6628898
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the QuietComfort Ultra earbuds, highlighting the top-tier sound quality and exceptional comfort for extended use. Users also appreciate the secure fit, long battery life, unique design, and seamless connectivity. The only concern mentioned by a few users is that the control scheme is a little sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Workout Buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these for the gym noice cancellation is awesome
I would recommend this to a friend Love these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these ear buds. Sound quality is amazing noise cancellation is amazing
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy comfort noise reduction perfect sound excellent.
I would recommend this to a friendGreat service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a tv and sound bar and my Best Buy employee reccomed I join the member plus. And it’s already got me back 300 dollars. My Bose ear buds failed after a week and the store didn’t have them in stock but they ordered them shipped to my house for free.
I would recommend this to a friend- Pros mentioned:Sound quality
Good sound only lasts 1 year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had to trade in multiple pairs about every year. Great sound, great noise canceling. But the batteries die out and or the case doesn't charge after about a year. Not sure they are worth 300$
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback, and we know how important it is for your product to work well and stay reliable over time.
We’re committed to delivering the best possible experience for you. To further assist you with your concern, please reach out to us directly through this link: https://bose.life/49SSe5s and we'll be more than glad to help.
Rein - Bose Customer Support
Good buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds they have a tea good battery life and are comfortable.
I would recommend this to a friendBose quiet comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item has great quality overall. The case and buds are sturdy and they sound great.
I would recommend this to a friendTop of the line ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality and comfort I've ever felt in any ear buds
I would recommend this to a friend
Bose headphones
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my brother in law and he loves them!
I would recommend this to a friendBose earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is amazing. Very good sound quality. I would recommend.
I would recommend this to a friend- Pros mentioned:Sound quality
Nice Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. The noise canceling feature is superb!
I would recommend this to a friend - Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, great noise canceling, but poor charging. This is my 3rd pair already.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for music, Not for phone calls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music, but unacceptable for calls. When using them with my iPhone, the person on the other end cannot hear me. I exchanged the pair, thinking they were defective, but the problem persisted. Regrettably, I’ll be returning to Apple AirPods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your experience with the QuietComfort Ultra Earbuds (2nd Gen). We’re delighted to hear you enjoy the sound quality for music, and we’d love to help you get the best possible performance during phone calls as well.
Proper fit plays an important role in both comfort and microphone performance. If the earbuds aren’t seated correctly or the orientation is off, it can lead to reduced audio pickup during calls. For improved fit and clearer microphone performance, we recommend following the steps outlined in our online guide, which provides detailed tips and positioning instructions. You can access the guide here: https://bose.life/4tC5nHb
We’re confident that with the right fit and settings, you’ll notice smoother call quality along with the premium audio experience Bose is known for.
Rein - Bose Customer Support
Awesome deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always Bose delivers. I had a first generation of these and loved them. Recently the microphone stopped working. They were purchased in 2019 so looking forward to long life on these new 2nd generation.
I would recommend this to a friendWhy Did I Wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great. I went through years of mid-level earbuds wireless earbuds. Jabra, they are the worst from my standpoint. Their quality and customer service needs to be eternally dumped. Finally I took a step up to the best reviewed. Why did I ever wait???
I would recommend this to a friendSuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for running and another sports. I recommended
I would recommend this to a friendThese are the best!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, lightweight fit perfect love the sound
I would recommend this to a friend- Pros mentioned:Sound quality
Mr. Cobos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I great item with terrific sound that blocks outside noise
I would recommend this to a friend Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound. Had to exchange due to charging of right Bud. Sound ver. rich
I would recommend this to a friend- Pros mentioned:Sound quality
For heavy work not really.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of sound is great and you can ajuts the eq with it but batterie dies in 4 to 6 hours depending on the mode you use and over time noise in one or both ear pieces usually if they get moist ar wet abit . I do construction and usually i have to change them cople of thimes . So put insurance on them
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. The battery life of the QuietComfort Ultra Earbuds (2nd Gen) is as follows:
Immersive Audio Off: Up to 6 hours
Immersive Audio On: Up to 4 hours
Charging Case (fully charged): Provides up to 18 additional hours
These are the advertised specifications.
Since they are in-ear earbuds, they are naturally exposed to sweat. However, there's no need to worry, they are rated IPX4, meaning they are water-resistant and can handle sweat and light splashes.
If you're experiencing issues with battery life, here’s a helpful guide that may assist you: http://bose.life/3WgAfOG
Jelyn - Bose Customer Support