Customer Ratings & Reviews
- Model:
- 771420-0010
- |
- SKU:
- 5892606
Customer reviews
Rating 4.7 out of 5 stars with 808 reviews
(808 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the SoundWear Companion's excellent sound quality, comfort, and long battery life as significant advantages. Many also appreciate its lightweight design and ease of Bluetooth pairing. However, some find the speaker a bit bulky and the price somewhat high. A few users also noted concerns about the charging process and lack of privacy in certain situations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good Sound, not so good with weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not bad. Got it for elderly person as gift after price drop. It was a bit heavy on the shoulder for her + she also wished the sound can be louder. We both found it more comfortable if wear front side back. especially if want to lay down while listening
I would recommend this to a friendBrand response from Bose
Posted .Hello BL1989,
Thank you for leaving your review of the SoundWear Companion speaker.
I appreciate your comments, and will ensure this is fed back accordingly.
Kind regards,
Jeff G - Bose Customer Support
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sound quality a plus but falls off easily.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised by how good the sound was, but I found that if I was wearing it while doing yard work it would fall off occasionally when I would have to bend over. It liked to rotate and slide off my neck, seems like its weight isn’t balanced very well.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Bose collar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty solid, good sound but loud on phone calls. a+
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound quality, typical of a Bose product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bose sound quality. Not much public privacy.
I would recommend this to a friend - Cons mentioned:Size
Rated 4 out of 5 stars
Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay on very well when driving or working.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
It is a combination of innovation and magic sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is one of the most wonderful, unique and futurist idea I have seen, or listened, in this case. I am the mother of a teenager, and I love to hear music, as well as my daughter, but it is hard to find a point where we can hear music that we both likes. Even if she can have the luxury to use headphones, I don’t have it, I always need to be aware of my surroundings while I am either cooking, checking paystubs, or doing any other home related activities. And if I played my music on the regular audio system, we always ended up arguing. So as a mother I have to give up my music choices for the most of the time. But this new concept from Bose, the soundwear, is fantastic. It is a combination of intelligence design and concept and crystal clear sound. First at all, the sound is outstanding, I would not say that it has something to envy to the regular earphones, and because is pointing up, I can hear my music clearly, and surprisingly my daughter barely noticed the sound while I am doing my tasks at home. The quality is amazing. I installed the app on my cell phone, and through the app I was able to adjust the bass level, in my case I reduce it by 50%, for me, it sounds better in that way. It took like 2 hours to fully charge, and so far I have been using it for about 7 hours with a pretty decent volume level and it is still working. The rest is pretty simple and straight forward. Excellent quality, and really easy to use once you get through the learning curve (as always, there is no physical manual, everything is in the app, however it is very intuitive and easy to set up) Once you install the app, “Bose Connect”, it will look for any Bose device and will try to connect. It will find the unit as a “Bose Soundwear” and if you have a Samsung cell phone, under the Bluetooth settings will appear as “LE-Bose Soundwear”. Then you just follow the steps, you can upgrade the firmware of the unit, which is always recommended. The Soundwear, comes with a nice fabric black cover, that you can take off if you want, either to wash it or if you simply want to use the unit without it. But I would recommend to follow the steps that is on a video on the Bose web site to take the fabric cover off. The Soundwear is very flexible, so you can bend it enough to maneuver and take off the cover. It is my understanding that Bose also sells different fabric cover colors for this unit. Just put it around your neck, push the power on button on your left side, to turn it on, and on your right side the middle button to tell your phone (in my case a Samsung) to start playing music. And the main concern was solved, I can hear other sounds around you. On the Soundwear you will find 5 physical buttons, Power, Bluetooth pairing, on the left side, and on you right side, the + and – level buttons, and the middle one that have some different functions, like, pause music, if you press once, if you press twice, and if you are listening the Mp3 music that is on your cell phone for example, it will jump to the next song. But if you keep it pressed, and your phone is an android, you will be directed to the Google Assistant, which I found very useful, since I have Pandora radio and I was able to “talk” to the Google assistant using the incorporated microphone that comes on to the Soundwear. It automatically switches between my Laptop and my Samsung phone. As soon as I pause one source and hit play on the other, it switches. Also, it automatically switches to my phone when a call comes in. When the call ends, it switches back to the original source. I was also able to take my phone calls and listen and talk clearly. Bu What I really like the most, was my awareness of my surroundings. For me, that is the key of this unit, beside the fact that the sound is wonderful, as all that Bose creates.
I would recommend this to a friend Rated 5 out of 5 stars
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been eyeing this for some time due to the price I wanted to make sure I wanted it. I absolutely love it. Some people say they don't know what to use it for. I use it while walking it is super convenient.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Disappointed unable to connect with TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device sounds Great. Main goal was to sync with TV but unable to get the Bose Connection app on the TV. So just the TV Bluetooth is not enough. And Bose Connection app was not available on the TV Google Play store to download to the TV.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi, itsmetoo.
Thank you for sharing your experience with the SoundWear Companion Speaker. We're happy to hear you enjoyed the speaker's sound quality.
Though the Bose Connect app has not been developed for Android TV operating systems, the app would not be required to use the product. To connect the SoundWear with your TV, please ensure that your television supports the A2DP Bluetooth profile.
We'd like to speak with you directly to determine the model of your TV, and this will help us assist you in the best detail. Please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great New Year!
Best Regards,
Jesse - Bose Support
Rated 4 out of 5 stars
Good speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good. The sound is not crystal clear in my opinion. But it is good if you need a speaker in this form. When I first got it, I need to upgrade the firmware to use it. It did not work and charge out of the box. Probably because it has been shelf for so long.
I would recommend this to a friendRated 5 out of 5 stars
great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, bought it for my grand daughters birthday but now i want one for myself as well. Can listen to books on tape very easily with it and still hear everything around you as well.
I would recommend this to a friendRated 5 out of 5 stars
Nice speaker very loud!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing! Use it every day. Phone calls, listen to music and no one can hear the other person on the other end while controlling the volume. Bose always has great products.
I would recommend this to a friendRated 4 out of 5 stars
Sound is great.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for the times you want sound but do not want to have earbuds in your ears, like cycling or working in the yard. They are a little heavy and if you are doing anything you might sweat you will want to take the cloth cover off for easy cleaning.
I would recommend this to a friendRated 5 out of 5 stars
Better than expected ‼️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my Bose-Soundwear, I wish I had bought it mush earlier than I did. I highly recommend it to anybody that enjoys listening to music or taking their calls hands free.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound! Not directional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try this out as I’m always out and about. It sounds great but works basically like a portable speaker. Whatever you’re listening to, every around you will hear it too! It’s not directional
No, I would not recommend this to a friend - Pros mentioned:Comfort
Rated 3 out of 5 stars
It sits comfortably around the neck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was very comfortable to wear but when at home it was not as quiet as it seemed in the store. I was standing in the kitchen with it and my husband could hear it when he was a little bit away from me.
I would recommend this to a friend Rated 4 out of 5 stars
Good, Works for calls that go long and i listen mo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listening is great. Sometimes i hear there is an echo when i talk. People who are familiar with my voice don't complain probably because they know me well. For someone who dont know me find it little hard as my voice is not well amplified on theor side.
I would recommend this to a friendRated 4 out of 5 stars
Perfect for personal movie watching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paired these with my LG Oled and am now able to enjoy action movies at night without disturbing everyone with the sound. The audio is still hearable by bystanders but I get the full bass and sound effects that these provide. Enjoy them very much
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the sound is good, this is not worth the money. Although it says that it cancels out the bass while listening to music so that no one around can hear it, people can still hear what I am listening to. It is not good for answering calls. Everyone around can hear everything the caller is saying. The caller hears feedback on their end. It is heavy on the shoulders.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Khab4158,
Thank you for taking the time to review our products. We are sorry you are unhappy with the SoundWear companion. If you reach out to customer services they will be able to help you more.
Kind regards,
Vicky W - Bose Technical Support Team
Rated 4 out of 5 stars
Good speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My ear canals are small and most headphones hurt my ears after a bit. I don't like the over the ear headphones because they mess up hair while I'm at work. Great combination. The only issue is the weight on the shoulders. They are kinda heavy.
I would recommend this to a friendRated 5 out of 5 stars
Great speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my Bose SoundWear on my bicycle and motorcycle to hear my GPS. I also use it when I go walking and listen to my iPod. It works great for both things.
I would recommend this to a friend










