Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.4 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) for their incredible sound quality and ease of use. The speakers are also appreciated for their convenient size and wireless connectivity after the initial setup. Some customers have noted that the volume could be a bit low and the price a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,219 reviews
  • Rated 4 out of 5 stars

    Bose surround speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work wonderful. Very lengthy wires for power hookup.....way more than needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to go along with my set, was exited to get home and add to the system. Behold they would not even power up. Tried different ways for them to power on , after 2 hours finally gave up. Was very very disappointed, ended up returning. Had such high hopes.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      I am so sorry to hear that you have returned the speakers. It seems strange that the speakers would not power on. The steps here https://bit.ly/3i2L1lH, will show you how to set up and pair the speakers.

      I do hope you will consider Bose again in the future.

      Tori Mae - Bose Customer Support bose

  • Rated 1 out of 5 stars

    No Connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t sync to my soundbar had to return, this after the sales rep said it would.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Justin, I'm sorry to hear the Surround Speakers wouldn't sync with your Bose soundbar. Our support team can confirm which soundbars are compatible, if needed; we'll be happy to help! Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Complete waste of money!!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest waste of money ive ever done. This isnt worth the box it came in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No way worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn’t connect to my sound bar talked to Bose and Geek Squad and neither could help me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mark,

      We're sorry to hear about the trouble you're having with your surround speakers connecting to your soundbar. Connectivity issues can be frustrating, especially when troubleshooting steps don't seem to resolve them. If you're still experiencing difficulties, please reach out to our customer support team for further assistance. You can use this link to get in contact with our team: https://bose.life/globalcontact. We're here to help you get your setup working seamlessly.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    I Don't recommend it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not sync with bar or any module. Very difficult to connect and still have not been able to enjoy the purchased product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    speaker remorse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed with these speakers. They emit very low sound levels making them useless. Save your money and invest in a system you can hear. I even paid to have these installed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Sorry to hear that you are not happy with the surround speakers. Ordinary music files and TV programs will not result in the surround speakers playing any sound. This is normal. It only works when you have a proper 5.1 surround-sound file, that is playing. I suggest that you run ADAPTiQ to calibrate your system. If you will require further assistance with this, you can reach us here, https://bose.life/3w26oxv. We are happy to help.
      Marvin - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Eh - not impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers themselves look great - small and easy to blend into room. However, beware of the extremely large power adapter and network box that these speakers need to be plugged into. Performance wise, I wasn't impressed enough to keep them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker barely can hear them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can barely hear the speakers on both sides even on settings to 100% still barely hear them

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Donald,

      I am sorry to hear that you are having low audio issue with your Surround Speakers.

      We would love to hear more about your issue, so please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 1 out of 5 stars

    Poor recommendation from Best Buy Employee

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy a bose speaker and when i asked for help. I was suggested to buy this. Not only did it come late but didnt work as suggested. Wasted bout 3-4weeks with this whole process. Very cautious to buy anything here again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great complement to my Bose sound system. Easy to install and they look great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good idea. Stick with bar and module only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst sound quality, loudness, and size i’ve ever experienced for such a price. Gonna be a lot of work to put together this return!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this is my fault for not researching but this can only reproduce certain sounds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound a too liw

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound - can barely hear sound from them. Had to hold my ear against the speaker to hear sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible speakers that constantly get interference and start popping. Made the mistake of installing after the return period ended.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Satellite speakers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy! I have to download an app that won’t download. I’m bringing them back asap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Surround

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for intended purpose. Sales person misled return period time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose Speakers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Were hard to setup and could not get them to work right

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Kristin,

      I am sorry to hear that you were unable to setup your Surround Speakers.

      If you are still looking for surround speakers, please don't hesitate to contact our support team. We would love to assist you in finding the perfect product for your home system: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Do not waste your money.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to work. I did not like the additional wiring especially since it stated that it was wireless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Don't really put out much sound at all

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, I am sorry you to hear you are not happy with the performance of your surround speakers. as the surround speakers are designed to capture audio compatible with surround sound system, you need to be listening to 5.1 content for them to function at their best.

      You can also adjust the surround sound lebels in the bose music app

      If you need any assistance with this, please reach out to our customer support team who would love to help you: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose