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Customer Ratings & Reviews

Model:
738031-1710
SKU:
4320200
Your price for this item is $449.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 1629 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Wave SoundTouch Music System IV's amazing sound quality and ease of use. Many appreciate its convenient size, Bluetooth capabilities, and the inclusion of a CD player. Positive feedback also highlights the system's sleek design and straightforward setup. However, some customers find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,629 reviews
  • Rated 4 out of 5 stars

    Soubds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this stereo it works very well and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound Surprising disappointing -

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like and keep it so much. Internet Radio is superb because of the app. But sound is poor-no bass. What happened to the nice Bose sound-no punch? Where did the bass go? It's very clear sound alright, but treble based like the European sound. I have the Wave and Bose speakers and the sound is pleasant and full. Bose should go back to their signature sound. Also the layout is not user friendly. Lose the control and you can't use it and make it one unit instead of two separate parts. Too bad!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    quite a disappointment for Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wave Touch has been quite the disappointment. Maybe this is a defective item however when we tried to exchange with Best Buy we were rejected then when contacting Bose still NO response or resolution to a poor quality item. This speaker constantly loses connection, cannot be recognized on network, will not play radio stations or preset stations so basically it is just a super expensive dust collector.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    so far so-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in process of exploring music downloads from kindle fire

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Doesn’t do what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you add Bose wireless speakers you can’t play cd’s to them. I took this back because I was told differently. Had to buy dif brand. Love the sound but now lacking in technology

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed AND Frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get it to work. Mobile device will not find speaker (wave system) on Network. The wave system shows a solid white light which means IT has recongnized the internet, but not the mobile device where the app is. This is my second one!!! Returned it and now returning this one. The first one I was on phone with tech support for over an hour. The person gave up. He also told me that I probably would have the same problem with the next one!!! Well, he was right. Apparently this has been a long-standing issue with Bose....years.... modern routers move between 2.4 Gig and 5, searching for the best pipeline all the time. This app is not set up to handle that, so it is unable to float between the the two internet SSID's. My smart phone is a Samsung Note, my internet's router is a year old....Nighthawk, a decent one. There seems to be no answer here. The tech said what he does is just use bluetooth instead of connecting to internet......why would I do that and PAY ALL THIS MONEY? For what? I am deeply disappointed. I wanted it to work. I will never buy another Bose product again because of this. Way to frustrating and ridiculous. Bose, get your act together!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no speakers you can buy for this thing. At least best buy can't find any. Would not of purchased if I'd known.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    BOSE SOUNDWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose, but this thing really let me down. The sound is lacking and the fact you NEED the remote sucks. I also keep dropping the connection between the app on my phone and Stereo. also the setup SUCKS.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all what I expected from a Bose system. Have purchased other Bose products and was extremely satisfied. The quality of the sound from the speakers leaves a lot to be desired

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I had expected :( I really debated buying this because of the price, when you think Bose you think high quality. Not the case here, sadly. Should have been pretty easy to connect with Blue Tooth but not so much with an I phone. In the store it sounded amazing, and for the little bit that it worked at home. Oh and if you prefer talking with a customer service representative, it's probably not going to happen....your on your own!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy about this unit, does what most units do for a lot less, I feel it is way over priced for what you get, which is what?????

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instructions are not easy to follow to create stored stations. I am having issues and not happy with my purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own many Bose speakers. This is the first stereo that I have bought made by Bose. Looked forward to a great music system based on the prior products I purchased. The built in antenna does not work well. I could only catch 2 FM channels. I live very near a large city with plenty of radio stations. I looked online to purchase the external antenna but they were out of stock. Bose should have included the external antenna for the price charged. Very dissatisfied. Would have given no star if possible. Returned the Bose music system to Best Buy. No problem with the return to Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a lot louder than it was. My Aiwa stereo does the same and I think it might even be louder and more base

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FM reception is just horrible live in the house no second floor but can’t get any FM radio clear reception, will return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as it claims to be

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have trouble getting any stations where I at sure doesn’t have a variety to choose from

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 1 out of 5 stars

    Great radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy set up, good price, great store to buy from

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BOSE Soundwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not as great as other BOSE products, disapointed on this particular unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not worth the money. The Bose speaker sounds much better and is much cheaper

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard a friend’s Bose radio 7 yrs ago and was blown away! This was so underwhelming I had to return it. Had better sound out of other brands. Disappointing because I was hoping to have that same sound

    No, I would not recommend this to a friend