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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 441 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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63%would recommend to a friend

Customers are saying

Customers value the AutoGrip Magnetic Vent Mount's ease of use, quality, and compact size, frequently praising its convenient design and strong hold. However, some users experienced issues with the magnet strength and the clip's durability, reporting that the mount sometimes falls off the vent or that the magnet isn't strong enough to hold heavier phones securely. Concerns were also raised regarding the adhesive's longevity and compatibility with larger phones. Overall, the product receives positive feedback for its ease of use and design but needs improvement in terms of the magnet's strength and the clip's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 441 reviews
  • Cons mentioned:
    Magnet strength

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy magnet. The part that sticks to iPhone keeps coming off.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. I'm sorry to hear you're having some trouble with the magnet on the AutoGrip. I recommend cleaning off the back of your phone / phone case to ensure there is no residue blocking the adhesive. If your issue persists, please reach out to us with some further details at tech@bracketron.com and we'd be happy to come to a solution with you. Thanks! Bracketron Support Bracketron

  • Rated 5 out of 5 stars

    Vent phone holder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought to use in truck for hands free works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect was exactly what my husband was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with my apple xr but it does seem that the to weight down and fall off

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. I'm sorry to hear that you're having some trouble with the mount! Make sure you place the vent clips all the way into your vents in order to secure the mount. I'd like to receive some more information from you as well in order to better assist you. Is the metal plate coming off of your phone? Or is the whole mount falling out of the vents? Please reach out to tech@bracketron.com and we'll happily assist you in this process. Thanks, Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Bad Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only work for few days to be honest, it broke down less than a month

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, I'm sorry to hear you had a less than satisfactory experience with the AutoGrip Magnet Mount. We would like to get some further details from you so that we may better understand what went wrong. Please reach out to us at tech@bracketron.com and we would be happy to discuss a solution. Thanks! Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Phone Holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone did not hang correctly as it sat more towards the passenger seat.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Murry, this is Kaleb with Bracketron. I'm sorry to hear you're having some trouble getting the mount to fit correctly in your vehicle. We would like to get some more details from you so that we may offer some assistance with the issue. Please reach out to us at tech@bracketron.com with some further details and we'd be happy to help. Thanks! Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slips off vent easily, average size smartphone too heavy

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Mike, thanks for your feedback. I'm sorry you had some trouble getting the mount secured in your vents. I would highly recommend placing the vent clips into the bottom-most vent bar, that way the mount is best supported at its base and will not fall out. If you still run into issues, please contact us at tech@bracketron.com and we would be happy to assist you further and provide solutions. Thanks! Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Ugh.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working "ok". Fell about after a few months.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Kerry, thanks for your feedback on the AutoGrip Magnetic Vent mount. I would recommend placing the vent clips into the bottom-most vent bar so that it is supported at its base. If you are having issues with the magnet, please reach out to us at tech@bracketron.com with some more details and we would be happy to assist you. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Weakest magnet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can't even hold my phone with no case on it, much less with any other case. I'm using an iPhone 13 pro. Slides right off. Returning it. I shouldn't have to buy additional products (additional magnet) to make a product work right lol.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, thanks for your feedback. I'm sorry you had some trouble getting the mount secured. Was the phone falling off the mount, or the mount falling out of the vents? I would highly recommend placing the vent clips into the bottom-most vent bar, that way the mount is best supported at its base and will not fall out. Please contact us at tech@bracketron.com with some further details and we would be happy to assist you. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Not Magsafe Compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize you have to stick a permanent sticker on your phone for this to work - figured it would work with the magsafe feature. It doesn't. If you have a case on your phone, this doesn't work.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, this is Kaleb with Bracketron. You are correct, this mount is not compatible with the new magsafe feature. However, the metal disc provided with the mount can be applied and removed from your device as you please, including on the outside of your phone case. If you have anything further, please reach out to tech@bracketron.com and we'd be happy to help! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone keeps disconnecting from the mount when you go over small bumps or randomly falls on the road. It failed twice when I was driving on the freeway. I don't recommend purchasing this magnetic mount.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi Jennifer, this is Kaleb with Bracketron. Thanks for your review! What kind of device are you using with the mount? Have you tried placing the mount on the bottom-most vent bar so that your device may rest against the dash and receive extra support? Please reach out to [email protected] with some further details on the issue and we would be happy to help you. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Weak Clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clip is weak and cannot stay connected to the vehicle vent. The weight of the iPhones causes the clip to come unattached. Bad product stay clear

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Emilio, thanks for your feedback! Sorry to hear you had some trouble getting the AutoGrip Magnet to stay in the vents. I recommend placing the vent clips into the bottom-most vent bar, so that the mount is supported at its base. This should secure the mount and prevent it from falling at all. If your issue persists, please reach out to us at tech@bracketron.com and we'd be happy to come to a solution with you! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. This phone clip failed to work properly after less than 1 day of use in my Toyota Tundra truck. The rubber stays on the clips came unglued and it become useless.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi Patrick, thanks for your feedback. I'm sorry to hear your AutoGrip mount failed to work. We may be able to come to a solution with you, please send us an email at tech@bracketron.com and we will be happy to discuss with you further! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Car phone holder

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure with other phones but it became an issue to charge my iphone on the pad charger with the lil peg which is the metal magnetic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Car phone holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not strong enough to hold my phone. I had to tear up its packaging to take it out. Can I return it?

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, thanks for your feedback. I'm sorry to hear you had some trouble with the AutoGrip Magnetic vent mount. You can return this item with the receipt within 30 days of purchase. If you have any further questions for us, please contact us right away at tech@bracketron.com and we'd be happy to help. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    DONTBUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could do a half or no star I would! A waste of money! It did not do work at all !!! Don’t recommend save your money

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, I'm very sorry to hear you had a negative experience with the AutoGrip Magnet mount. Please contact us immediately at tech@bracketron.com with some details on your issue and we would be happy to come to a solution with you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Autogrip Magnetic Vent mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good devise at all, clamp is not strong enough to hold a simple phone, there are better applications than this one.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, thanks for your feedback! Sorry to hear you had some trouble getting the AutoGrip Magnetic Vent Mount to stay in the vents. I recommend placing the vent clips into the bottom-most vent bar, so that the mount is supported at its base. This should secure the mount and prevent it from falling at all. If your issue persists, please reach out to us at tech@bracketron.com and we'd be happy to come to a solution with you! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone pulls it out of the vent and the metal disk falls off the phone

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, thanks for your feedback. I'm sorry to hear you had some trouble getting the AutoGrip Magnet mount to stay in place and the metal disc to stick to your device. Please contact us right away at tech@bracketron.com and we'd be happy to discuss replacement parts with you. Also, I would recommend placing the vent clips into the bottom-most vent bars so that it is better supported at its base -- this should prevent it from falling out. Thanks! Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Magnetic phone holder

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t very satisfied with this product. It did not hold up my phone l, it kept falling from the vents.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there Saphira, I'm sorry to hear you had some trouble with the AutoGrip Magnet mount. I recommend placing the mount in the bottom-most vent bar so that it can be supported at its base. This has generally worked for users in the past. If you're still having trouble, please reach out to us at tech@bracketron.com and we would be happy to help you come to a solution! Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    It sucks bottom line…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks bottom line….I tried to use it and it’s just a no

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi there, I'm sorry to hear you had a negative experience with the AutoGrip Magnet Mount. Please contact us right away at tech@bracketron.com with some details regarding the issue and we would be happy to provide you with solutions. Thanks! Bracketron Support Bracketron