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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1100 reviews

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  • Quality

    Rating 3.8 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers regard the Grip-iT Vehicle Mount as easy to use and appreciate its strong suction cup, which holds phones securely. However, some users mention concerns about stability and vibration, particularly during drives on rough roads. A few customers also noted issues with the phone holder's durability and the mount's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,100 reviews
  • Rated 2 out of 5 stars

    Doesn't hold my GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not deep enough to hold my TomTom GPS side arms need to be longer

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We do offer other mounts, which may work better for your GPS. Please contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Fair Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works OK, but the suction cup does not always hold up.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      Have you attempted to clean the suction cup with warm water and let it air dry? Please feel free to contact [email protected]. One of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Great for phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GPS did not fit in case. Have a hard time securing to window/

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We do offer other mounts, which may work better for your GPS. Please contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Otay holder but it broke after 2 weeks of use.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review. We do offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    This product doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product doesn't work. It doesn't stick to the windshield. the 2 parts keep coming apart, so the phone falls out. The flat part that is supposed to stay on the dashboard, falls off the dashboard. If I still had the packaging I would return both items. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We do offer a great warranty on our products. Please contact [email protected]. One of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Not a good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to remove my decice. It is probably the application, but I cannot even change the address without it coming off the bracket. Yes I know how gravity works. It needs another sort of lock mechanism that would prevent the issue. I got what I paid for.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      Thank you for your review. We do offer replacements for your mount. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Doesn't work, and is not practice for most cars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this the sale rep and I thought it would go on a windshield the packaging wasn't very clear.I went on a 10 day business trip the next day. I rented 7 cars in 10 day all different models and 4 different makes it worked in none. I would pass on this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible and misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you look at the snake design you would assume that it would bend like a snake. It does nothing. It is a single hard piece of plastic. When using it, it does not bend to a position that makes the screen visible. I would not recommend buying it to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a couple of weeks but stopped squeezing the phone. The mechanism that locks it in place is broken or stripped. It will not hold it in place so I have taken it down. I will return the product as soon as I get a chance.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my GPS when on trips. Looked good in the package but when I tried to use it the parts wouldn't stay together and the mount wouldn't adjust. It kept falling apart.. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We apologize for any inconvenience. Please contact us at support@bracketron.com and one of our representatives would be happy to assist you. ThanksBracketron

  • Rated 1 out of 5 stars

    Horrible, don't even bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this out to my car after purchasing and it wouldn't even stay on the windshield. The "arm" that crease the suction had about 1/2" of travel which was strange. Turned right around and returned it 5 minutes later -- big disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk, clamping system broken quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a ratchating mechanism that you squeeze to tighten the clamps onto the phone. The mechanism freezes and needs to be wiggled to try to get it to tighten. Makes it almost unusable. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review. We do offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks again, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    That quickly broke...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have a larger cell phone and most car holders are too small. The bracket on this broke the first day. I used super glue to repair it and that held for a few days. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      Please contract [email protected]. One of our representatives would be happy to help you get a replacement.
      Thanks,
      Bracketron SupportBracketron

  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item broke within 2 days of usage. Bracket came off the window attachment. Exchanged it for another and the same thing happened. Adhesive they use to keep parts together isn't strong enough

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review. We do offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    NOT GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is so heavy that it was impossible to maintain the necessary suction to support the phone.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review. We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Broke after one use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a trip to hold my iPhone 5 while navigating. I was initially impressed with the adjustability of the device. However, after the initial use the mechanism that secures the phone broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy, do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three. I returned two of them and exchanged one. The device cradle open and close mechanism stop working properly, it would no longer clamp onto my device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loose grip, dropped my iPhone 5 often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip on my iPhone 5 was not stable enough. When it dropped my phone by about the third time, I decided to return it for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No flexibility for adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this had a flexible stem for adjusting to different locations within the car whether the front window or the console. It wouldn't work for my honda pilot

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your email. The PHW-203-BL is best used on windshields. Unfortunately this mount has a plastic suction. The dash mounts we carry use a tacky suction to adhere to the dashboard best. The flexible neck of the PHW-203-BL is very stiff when it comes out of the package. You will need to use a little force when bending the flexible arm. If you have any questions or concerns please email [email protected]. Thanks, Bracketron SupportBracketron

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product actually fell apart taking it out of the package, but I kept anyway! There is so much glue on it now my phone sticks sometimes!

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We do offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you.
      Thanks again,
      Bracketron Support Bracketron