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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1100 reviews

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  • Quality

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the Grip-iT Vehicle Mount as easy to use and appreciate its strong suction cup, which holds phones securely. However, some users mention concerns about stability and vibration, particularly during drives on rough roads. A few customers also noted issues with the phone holder's durability and the mount's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,100 reviews
  • Cons mentioned:
    Stability

    Rated 5 out of 5 stars

    Semi great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as well as first thought because it will not stay on the windahield

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked Great Until...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mount for my iPod and my PDA and it worked very well for quite a while. The first thing to go, however, was the suction cup, which broke off, beyond repair. I managed to mount the remaining part onto the dash of my truck in return. The biggest complaint I have about this product is the plastic gear construction on the inside. Over time, it weakened from adjustments and eventually broke, beyond repair. I would reccomend shopping around and finding something a little sturdier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not designed well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this unit since March. It worked great for a while but now won't stick to the windshield. Best Buy won't replace it, says I have to call the manufacturer... the manufacturer's website says that I'm responsible for shipping which costs almost as much as buying a new one. Evidently it's not designed to stand up to sunlight which is crazy for a windshield mount.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      Please contact [email protected]. One of our representatives would be happy to help you with your replacement and shipping costs.
      Thanks,
      Bracketron Support Bracketron

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell phone holder is flexible and very sturdy! I love it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone Holder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount and to use Set up was easy and instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Cheap solution, not the best one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price, but is a bit bulky. Like the easy of use, and the ability to easily stick to the window, but it wont stay still.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible--even for the inexpensive price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this GPS mount after my current one finally lost suction after 3 years of frequent use. I travel often for work and always bring my own GPS. I needed a new mount in a hurry because I was going out of town the next day, I went to Best Buy hoping to purchase a different one but it was not in stock in the store. This mount certainly did not appear the most sturdy when I removed it from the box. The first couple uses everything went well. About 1 month in, the suction stopped working. Literally, I am sitting in the rental car parking trying everything I can possibly think of to make the suction start working again. Usually after about 30 or so try's...it would finally stick. Once it finally stuck, I had to be extremely careful inserting my GPS and using the touch screen, a very small amount of motion or pressure would cause the suction to come loose again. Then comes the next issue, the universal holder requires you to push a button to open, slide your GPS in and then press down to lock. Well...this worked great until it stopped locking after about 7-10 uses. Add another 10 minutes of trying to get this to work and I finally gave up, tilted the gps back so it wouldn't fall out and prayed. After a 2 hour drive and my GPS flying out of the holder on multiple turns, I eventually ripped the mount from the window and threw it in the back seat, utilizing my GPS for the rest of my trip from my lap. If you enjoy wasting your time and being extremely frustrated, this is the GPS mount for you! Otherwise, don't waste your money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 1 out of 5 stars

    don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a new vehicle and my old vent mount bracket would no longer work. I purchased this but was very unhappy with it. I keeps falling off the window and I could not reach my phone. I also could not get used to using it with my left hand. I missed the window of opportunity to take the item back so now I am stuck with it. Going to start shopping Amazon exclusively going forward.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We do offer other mounts, which may work better for your car. Please contact [email protected]. One of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Not what it appears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like the arm is adjustable but it's not. It doesn't allow enough adjustment. It doesn't allow the phone to sit so it can be easily seen. I returned it.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      The gooseneck is flexible, you may have to apply more pressure to bend it. Please feel free to contact [email protected]. One of our representatives would be happy to help you find a mount for you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 5 out of 5 stars

    Great for car or truck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this item for a year or so now, and love it. It's moved nicely from my truck to my car, and fits Galaxy s4 and the iPhone 6 perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device holder for windshield

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing worked perfect. once we stuck it to the windshield, it was stuck. no bumps or otherwise knocked it off. Great item and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item exceeded my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect. Item is in reach without having to use the phone with my hand. Stays in place. Love it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this. It seemed to be reasonably priced. When I got home and opened it, you could feel just how incredibly cheaply it was made--this is the sort of thing you'd expect to find in a $5 bin. There's a little ratcheting mechanism that's supposed to open the mount to accomodate wider devices, but even brand new this mechanism does not work 90% of the time. Assuming you can even get it to open wide, it then does not close with any sort of force, making it feel like it will not hold anything safely in place. I'm planning to return this immediately. Unfortunately, it appeared to be one of the only universal mounts, and the only other model looked even cheaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but you cant unlatch your phone without nearly breaking the holder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device works real well with iPhone 6s Plus!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I ove this thing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with iphone. Best aftermarket mount I've seen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't stick to dash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is made for sticking to windshields but I don't want my view blocked by a phone... I tried sticking it to my dash and it fell right off. I returned it.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      Did you attempt to clean the suction cup with warm water and let it air dry? Please feel free to contact [email protected]. One of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Literally "Windshield Only"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish the product page indicated this was "windshield only," as it won't stick to the dash. If you're hoping for a gooseneck dash mount, look elsewhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Section turns hard in winter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Section turns hard in winter so not holding windshield. Apart from section cup everything good. basic not fulfilled

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      Please feel free to contact [email protected] and one of our representatives would be happy to help you find a different solution.
      Thanks again,
      Bracketron SupportBracketron

  • Rated 1 out of 5 stars

    Won't stick to windshield.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get this to stick to the windshield. Reading these reviews I wonder if I just got a bad one.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We apologize that our mount is not adhering to your windshield properly. Please contact, [email protected], and one of our Support Team members would be happy to assist you with a warranty claim.

      Thanks,
      Bracketron Technical SupportBracketron