Customer Ratings & Reviews
- Model:
- BT1-984-2
- SKU:
- 6346520
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the MagnetXT Magnetic Holder's strong magnet, ease of use, and secure hold for mobile phones. Many appreciate its stability, particularly during driving, and find the overall quality to be good. However, some users experienced issues with the vent mount, finding it difficult to keep securely attached, especially with heavier phones. A few customers also mentioned concerns about the phone's security in the holder, particularly during turns or bumps.
This summary was generated by AI based on customer reviews.
Wack Phone Holder
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gadget is waaaaaaack. Do not buy it. It is the worst phone holder ever made.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for your review. I'm sorry you had some trouble with the MagnetXT mount. What specifically was causing you trouble with the mount? Please shoot us an email at tech@bracketron.com and we'd be happy to help. Thanks, Bracketron Support
phone holder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not hold my phone as described and was difficult to manuever
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, thanks for your feedback. I'm sorry to hear you had some trouble with the MagnetXT Magnetic holder. Which aspect of the mount was giving you trouble? Please contact us at tech@bracketron.com with some further details and we'd be happy to help you out. Thanks! Bracketron Support
Broke my vent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone was too heavy for this, my vent is now cracked, buyer beware. Thank goodness Best Buy took it back.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hello, this is Kaleb with Bracketron. I'm very sorry to hear you had some trouble with the vent clips on your MagnetXT mount! Vent mounts aren't always compatible with all vehicle's vents, because of how they vary in dimensions. If you would like some help finding a mount that best suits your vehicle, please reach out to [email protected] and one of our representatives would be happy to assist you! Thanks, Bracketron Support
DO NOT BUY
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage! Broke my vent! Don't waste your money
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Stephen, thanks for your feedback. I'm sorry to hear your vehicle vent broke while using this mount. Please contact us right away at tech@bracketron.com and we would be happy to discuss solutions further with you. Thanks, Bracketron Support
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a galaxy S21 ultra and the magnet DID NOT stick to the phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hello, I'm sorry to hear you had some trouble getting the MagnetXT's metal plate to stick to your device. Make sure you clean off your device so that there isn't any residue blocking the adhesive connection. If your issue persists please reach out to us at tech@bracketron.com and we would be happy to discuss replacement parts with you. Thanks! Bracketron Support
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone falls right off the holder when I make a turn Every single time
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Jeffrey, thanks for your review. I'm sorry to hear the MagnetXT mount is giving you trouble. Is the mount falling out of the vents, or is your device falling off of the mount? I'd be happy to get some more information from you so that we can help you fix this problem. Please shoot us an email at tech@bracketron.com with some further details and one of our representatives will assist you! Thanks, Bracketron Support
Does secure well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay in place .....Falls out of vent when you hit a bump on road!!!!
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry to hear that you're having trouble with your MagnetXT Mount. I recommend inserting the vent clips into the bottom-most vent bar, so that the mount has more support from the vehicle. We would love to help you if you are able to provide some more details on the issue as well. Please reach out to us at [email protected] and we'd be happy to assist you! Thanks, Bracketron Support
Magnet does not hold firm during turns
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs side grips!!needs grips needs side grips trash
No, I would not recommend this to a friendStrong Magnet Holder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a strong cell phone holder IF - and only if - you use the two thin magnets that come with the holder. Without putting these magnets on the cell phone or cell phone case this holder is worthless for even a medium size cell phone. The best option is to place the magnets on the back of the cell phone or cell phone case. If you have a design on your case, put the magnet inside the case with magnet side facing the holder. If you do this, you have a strong hold on your cell phone. Why the designer did not put "side grips" on this holder is a mystery and also the reason it did not rate 5-stars.
I would recommend this to a friendHassle-free phone holder
Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had many car phone holders and this is the best I've used. Highly recommended.
I would recommend this to a friend