Customer Ratings & Reviews
- Model:
- BT1-925-2
- SKU:
- 5776900
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers commend the MagnetXT Vent Mount for its strong magnet, ease of use, and stability, with many noting how well it holds their phones and fits securely in car vents. Positive feedback frequently highlights the product's usefulness for GPS navigation. However, some users experienced issues with the vent mount's fit, the durability of the clips, and the phone holder's ability to support heavier phones. Concerns were also raised regarding the overall quality of some components.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Clip
Broke in first week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that the clip broke in first week I used it.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Sorry to hear the vent clip malfunctioned! We would be happy to send you a replacement clip. Please email [email protected] for assistance. Thanks, Bracketron Support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic part that connects to air vent broke off within 2 days. Not good.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We would be happy to send you replacement vent clips. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
Not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the priceVent clips broke after three times of moving it around
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We are very sorry to hear that your vent clips broke. Please reach out to our customer service team at [email protected] and they can assist you with getting replacement clips sent out at no cost.
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about a week. Every time I took my phone off it the whole thing came out of the air vent. Today one of the clips that goes in the vent snapped as i was putting it back making it useless. I just threw my money away. Cheap plastic.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We're sorry you had a poor experience. We encourage you to take advantage of our excellent warranty and reach out to [email protected] for a vent clip replacement. Thanks, Bracketron Support
Not a good fit for the car
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brackets won’t stay mounted because of the way my car is designed
No, I would not recommend this to a friendBummer, it broke in less than 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this mount the first day, but noticed it started slipping the second day and couldn't figure our why it kept falling off. Then I realized both the mounting clips had broken off. So disappointing and such a waste of money. Hoping to call the manufacturer and get a replacement or my money back
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Sorry to hear the product gave you trouble! Please reach out to [email protected] and we would be happy to assist you. Thanks, Bracketron Support
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was ok but did not work well in my Chevrolet truck. kept falling off
I would recommend this to a friendBrand response from BracketronSupport
Posted .Sorry to hear the product gave you trouble! Please reach out to [email protected] and we would be happy to assist you. Thanks, Bracketron Support
Did not hold up to everyday use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after only two months of use and did not last under everyday use.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Fair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little wobbly in the air vent. Phone sometimes falls off.
No, I would not recommend this to a friendWasn't As Reliable As Expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone holder was promoted to be sturdy for clipping onto the AC vent of cars with the iPhone but it was constantly moving around and now holding stable. After 3 weeks, it actually broke and became useless. Not looking to purchase this type of holder again for this brand.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We do offer a great warranty on our products and would be happy to work with you to find a mount that better meets your needs. Please contact [email protected], and one of our representatives would be happy to assist you. Thanks, Bracketron Support
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was innadequate and did not last a month until it fell off my A/C vent and cracked. I have a larger iPhone and case, and this product will not do what it was designed for. The gripping power of the phone mount are not strong enough.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We're sorry to hear that! We do offer a great warranty on our products and would be happy to work with you to find a mount that meets your needs. Please contact [email protected], and one of our representatives would be happy to assist you. Thanks, Bracketron Support
I don't like this because it won't stay on my pho
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this because the battery that is on the case and the battery on the phone is so powerful it peels the battery off the phone when I try to take it off. I was going to bring it back today
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you tried placing the metal place between your phone and phone case? Also we recommend not using battery phone cases in conjunction with our magnet mounts. Please contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
One size doesn’t fit all
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clips for the vent never fit my vents properly so the entire thing kept falling. One of the clips broke within a couple months of purchasing.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi! Thank you for your review. We apologize for your trouble with the MagnetXT Vent Mount. If the MagnetXT wasn't compatible with your vents, there may be some alternative mounts that could work better for you. For help, please reach out to [email protected]! Thanks, Bracketron Support
Poorly Constructed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone (Galaxy S8+) kept falling off & clips broke within a few weeks of use. The adjustable clip to help keep the phone in place is useless.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We're sorry to hear there is a quality issue. We offer a great warranty and would be happy to assist you in finding a mount that better suits your needs. Please reach out to [email protected] for customer service. Thanks, Bracketron Support
Car vent cell phone holder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Phone falls off and if magnet holds entire unit comes off in your hand. Sitting in my cup holder right now because it came off.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
dissapointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried to use this and realized very early on that it was not what I had hoped it would be...not strong enough waste of money
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We're sorry that our mount fell short of expectation. If we may assist please contact us: [email protected]
Noup
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This broke with in days. I had to exchange it for a different kind. I don’t recommend it at all.
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item broke two days after installing. Worked good first day then would not stay on vent. Finally fell off and broke vent clip
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
Broke after 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cell phone mount was cheap and broke in 2 days, the mount was loose and didn't stay in the vent very well.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to send you replacement vent clips.
Thanks,
Bracketron Support
Won't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vent clip style phone holder lasts about a week, the clips loose their grip and eventually break. A waste of money.
No, I would not recommend this to a friend