Customer Ratings & Reviews
- Model:
- BT1-666-2
- |
- SKU:
- 5610800
Customer reviews
Rating 4.4 out of 5 stars with 3731 reviews
(3,731 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the TripGrip Car Holder's ease of use, stability, and secure hold of their phones. Many also find the suction cup strong and the price reasonable, with the GPS functionality being a helpful added feature for some. However, some users experienced issues with vibration at higher speeds and a few reported concerns about the size and stickiness of the holder. A small number also mentioned challenges with the arm length and release button.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Holds device well, but a little bit shakey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would like a more solid holder for a heavy device.
I would recommend this to a friendRated 2 out of 5 stars
Can't make it stable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a lot of trouble getting this to attach to the glass on my windshield in a safe location. When I do get my phone in, the arm moves up and down. It does hold the phone securely but I have not been able to use this successfully.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hello Robbif, please contact our customer service department if you have any questions about the placement of the phone mount.
Rated 2 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cleaned my fearwindow with alcohol, let it dry and out it on. I waited some time and left the house. As soon as I pulled put the drive way, it fell off. Tried it a second time, no go. Totally disappointed.
No, I would not recommend this to a friend- Pros mentioned:Suction cup
Rated 1 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought product last night. Suction cup seems strong. But the goose neck arm shakes all over the place. I get nauseous if I have to look at the phone while driving. Will return and try other options.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer other kinds of mounts, which may work better for you. Please contact [email protected], one of our representatives would be happy to help you find the right mount.
Thanks,
Bracketron Support
- Cons mentioned:Stickiness
Rated 1 out of 5 stars
Doesnt stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have to stick this product to my front side and on radio glass and like london bridge it keeps falling down. Lousy product gonna take it back for a refund
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had some issues with the suction on your mount. Make sure you clean off both your windshield and the rubber suction cup on the mount before applying, in order to ensure there is no residue blocking suction. Once you do this, the mount will firmly suction to the windshield. If you need help with anything else, please reach out to [email protected] for further assistance. Thanks, Bracketron Support
Rated 2 out of 5 stars
Holds a phone, but it’s bouncy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Holds my iPhone 8+ just fine, but the stick is so long that unless it’s resting on my dashboard it bounces all over and sometimes falls. Not impressed, went back and got the vent mount version, which I like 100% more.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a wide range of windshield mounts, that may work better for you. One of our representatives would be happy to help you find the right mount for you, please email [email protected].
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Bounces around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The part that holds the phone is good but the flex arm is long and it bounces up and down on the road. I would buy my next one with a shorter arm. I didn't end up using this item because it moves so much with the long arm.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We're sorry to hear the length created a poor experience. We do offer a great warranty on our products and would be happy to work with you to find a mount that better suits your needs. Please contact [email protected], and one of our representatives would be happy to assist you. Thanks, Bracketron Support
- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Does not stick well to car
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this item. I like the other brand betters so I returned this and bought an ottie*. It stuck perfectly and Easy to use.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Broke within a few months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The neck is extremely difficult to move, impossible to do so while driving. The suction cup and plastic piece holding the neck on snapped off the rest of it a few months after purchase. Good theory. Poor execution.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hello! We take pride in customer satisfaction. Please reach out to [email protected], and one of our representatives will be happy to assist you. Thanks, Bracketron Support
Rated 2 out of 5 stars
Cell phone car holder
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well, but lost suction to windshield after not very long. I reattached it several times, but finally gave up.
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn't adhere to the windshield very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used it twice so far, but it fell off the windshield after about 30 minutes. Will give it a few more chances, but if this continues, may have to return it and find something else.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
not built well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the mount separated at a joint with in 3 hours of use. the release mechanism is getting harder and harder to release the phone. i'm going to exchange it tomorrow in the hope that i jut may got a bad one
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Good buy for sale price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mount is okay for the price. I purchased during a sale and got it for next to nothing. I holds both android/iphone ok. Though it doesn't hold well on bumping roads. None the less it does the trick.
I would recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer longer vent clips, which may work better for you. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Good for in the moment but not long term
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on my way back from Arkansas to Colorado and needed a spot for my phone. It worked great for the first few weeks but then the pieces started coming off the flex neck.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Apologies for any inconvenience this experience with our product caused you on your trip, we're here to help if you wish to contact us at [email protected] and may be able to offer a replacement.
Rated 2 out of 5 stars
Not very sturdy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Window suction isn't great, it falls every time it gets cold out. The plastic they use for the release is not the best, it gets stuck and doesn't release the phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi, Kaleb here with Bracketron. I'm sorry to hear you're having troubles with your TripGrip! Make sure you are cleaning off the clear suction cup as well as your windshield / dashboard before applying the mount, this will ensure there is no residue blocking suction. For more assistance, please reach out to [email protected]! Thanks, Bracketron Support
Rated 2 out of 5 stars
Good at first.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Falls off window to easily. Had to replace twice. But was great for 3 months. Keep windows clean
No, I would not recommend this to a friendRated 2 out of 5 stars
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It holds the phone well, but to release the phone there is a button that’s hard to reach. The button also tends to get stuck so you have to fiddle with it before it will hold your phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Didn;t work as well as I had hoped
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On initial use the suction cup worked well on the windshield but after a couple of months it started coming loose quite often. I am no longer using it.
No, I would not recommend this to a friendRated 2 out of 5 stars
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok holder if your in a pinch, I’m using it for my iPhone 7+ and it barely fits. When I put the sides back together it doesn’t really hold it that tight..... but it still works!
I would recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i needed a longer mounting option and this met the need. not sure yet about durability as of the plastic, oh well. havnt had any issues yet on ruff roads. good cheap mounting option.
I would recommend this to a friend





