Customer Ratings & Reviews
- Model:
- BT1-666-2
- SKU:
- 5610800
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the TripGrip Car Holder's ease of use, stability, and secure hold of their phones. Many also find the suction cup strong and the price reasonable, with the GPS functionality being a helpful added feature for some. However, some users experienced issues with vibration at higher speeds and a few reported concerns about the size and stickiness of the holder. A small number also mentioned challenges with the arm length and release button.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Did not last more than a few months..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was happy with the flexibility of the unit but it broke off of the suction cup. Good idea but not sturdy!
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi, this is Kaleb with Bracketron. I'm sorry to hear you're having trouble with your TripGrip suction cup. If its a problem with the adhesive, make sure you're cleaning off the suction cup and your vehicle's surface before applying it. We'd be happy to assist you further if you'd like. If so, please reach out to [email protected] for more help!
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for now but its not the best quality. One of the foam inserts already fell off but I just stuck it back on. Not worth the money imo
No, I would not recommend this to a friendNot a good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not stick to the window for a long time m. Changes in Temperature were the worst and it did not hold this product in place.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there Izzy, this is Kaleb with Bracketron. Thanks for your review. Try rinsing off the surface of your window as well as the suction cup on the mount with water in order to ensure there is no residue blocking suction. This should prevent the mount from falling off of the window. For further assistance, please reach out to us at [email protected] and we'd be happy to help! Thanks, Bracketron Support
holder is great, suction cups arent my jam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thing holds your phone very well unless your window isn't absolutely spotless. After this i just wont ever buy a suction mount again. Its in a junk drawer somewhere
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We are sorry to hear that you were unsatisfied with your mount. Please reach out to our customer service team at [email protected] so that we can assist you with the suction cup, or send you a replacement.
Broke after 2 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an inferior product and should not be sold by best buy. I attached it to my windshield without too much issue. The bracket that holds the phone broke after the 4th usage. It will no longer clamp on to the phone. The release button is stiff and assisted in the breaking of the clamp. Do not buy this not even if it is in the bargain bin. The product was less than a week old when in it ceased to operate. Yes I have used this type of phone mount for more that 3 years. This was suppose to replace the one that was worn out.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We do offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Works but broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sticks to the windshield just fine, but the part that holds the phone broke off after about a month. I had to superglue it back together. But it does what I need it to do.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Release button failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After finally getting the setup and installed, the plastic button that released the clamp continued to stick and the whole holder had to be removed to remove the phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, holds nicely to the window. However, within two weeks of purchasing it the phone support attached to the bar handle fell off. Very disappointed
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
Just about solves the purpose, but flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product solves its purpose but is very flimsy and keeps losing its grip on the windshield. The mobile holder is broad enough though and can grasp any sized phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when I was traveling out of town and forgot the one I usually use which is much shorter. This mount is extremely long which I thought would be a good idea since I drive commercial trucks. It turns out the vibration coupled with the lack of rigidity have this thing sagging and moving down constantly. Also, the mounting portion on the end came off after about 20 miles or so. Not well-made, doesn’t stay in place well, definitely not a fan.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We are sorry to hear that you have not had a good experience with your phone mount. Please contact our customer service group at [email protected] and they can assist you.
Not great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set the phone in. Very unstable and the phone shakes a lot. I would not recommend for someone using this on a daily basis
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi! Kaleb here from Bracketron. I'm sorry you were having issues with your TripGrip's stability. I think we can find you a mount that would better suit your needs, as well as offer tips for how to potentially reduce this shakiness. If you're interested, reach out to [email protected] for inquiries. Thanks! Bracketron
ok but not perfect
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would go with a different option, occasionally falls or "unsticks" ok for the price, and not bad design
I would recommend this to a friendNot good for golf cart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The long neck results in a lot of wobbling while driving. I returned it in favor of a better one with a shorter connection to the suction cup.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We are sorry to hear that you were unhappy with your mount and appreciate your feedback, it helps us to make improvements to future designs.
Not so good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my car however after sometime it lost the glue and it no longer sticks to the car window pane or dashboard.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Rajneesh, this is Kaleb with Bracketron. I'm sorry to hear you're having trouble getting your TripGrip to stick! Make sure you are cleaning off the clear suction cup as well as your windshield / dashboard with water before applying the mount, this will ensure there is no residue blocking suction. For more assistance, please reach out to [email protected]! Thanks, Bracketron Support
Didn't work well for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, the goose neck part was too long. Second, the phone shakes while driving because of the goose neck being long. That drove me crazy. Returned
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer other mounts, which may work better for you. Please feel free to contact [email protected], one of our representatives would be happy to help you find the right mount.
Thanks,
Bracketron Support
- Cons mentioned:Stickiness
Nice holder, but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for the first few months. After the weather warmed up holder does not stick well at all.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Mike, sorry for the inconvenience. We do offer a great warranty on our products and would be happy to work with you to find a mount that meets your needs. Please contact [email protected], and one of our representatives would be happy to assist you. Thanks, Bracketron Support
Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suction pulls away in hot weather. Arm does not bend the way I need it. Kinda cheaply made and flimsy. My phone weighs it down. Wouldn't buy again.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
- Cons mentioned:Stickiness
Don't Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get it to stick to my windshield. I held it to my windshield a couple minutes and still nothing.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. Have you attempted to clean the suction cup with warm water and let it air dry? Please feel free to contact [email protected]. One of our representatives would be happy to help you. Thanks, Bracketron Support
Works for short trips
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The suction cup is for short term use only and will release at unexpected times if you try to use long term.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there David, this is Kaleb with Bracketron. I'm sorry to hear you had trouble with the suction cup. Before applying the mount, make sure you rinse off the suction cup on the mount as well as the dashboard with water in order to ensure there is no residue blocking suction. It is also possible that your dashboard isn't very compatible with a suction cup mount based on its texture. We also offer cup holder, CD slot and vent mounts. Please reach out to us at [email protected] and we'd be happy to help you find the mount that suits you best! Thanks, Bracketron Support
Never stays on window good enough
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love this product if you had more options on where to put it. It never stays on the window for long
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi there, this is Kaleb with Bracketron. I'm sorry to hear you had some issues with the TripGrip mount. We recommend rinsing off the window as well as the suction cup on the mount with water, in order to ensure there is no residue blocking suction. We also have several other phone mount applications, such as Vent mounts, CD slot mounts and Cup Holder mounts. If you are able to provide some more details on the issue, we'd love to try to come to a solution with you. Please reach out to us at [email protected] and we'd be happy to help! Thanks, Bracketron Support