Customer Ratings & Reviews
- Model:
- BT1-666-2
- |
- SKU:
- 5610800
Customer reviews
Rating 4.4 out of 5 stars with 3731 reviews
(3,731 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the TripGrip Car Holder's ease of use, stability, and secure hold of their phones. Many also find the suction cup strong and the price reasonable, with the GPS functionality being a helpful added feature for some. However, some users experienced issues with vibration at higher speeds and a few reported concerns about the size and stickiness of the holder. A small number also mentioned challenges with the arm length and release button.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Don't last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a few months then it doesn't hold the phone anymore. I'm going to try a different brand.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Jerry! We're sorry to hear you had a poor experience. We do offer a great warranty and would be happy to help you find a mount that works better for you. Please reach out to [email protected] and we'll be in touch. Thanks, Bracketron Support
Rated 2 out of 5 stars
Bought this item twice. Never again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not withstand Los Angeles summer heat. It will inevitably break on its own.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 day after installing this phone bracket the bracket fell off the extension arm and does regularly. I will have to glue it together to prevent this happening daily. Second problem is when the phone is secured to the bracket,the bracket blocks about 30% of the screen making it extremely difficult to enter passcode,see information displayed on screen,or hang up after a call is finished.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Phone mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend this phone mount. The rubber arm bounces in the car. A fixed mount is better
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for Galaxy Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When using with my Galaxy this just did not perform very well. Might be sufficient for smaller phones.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Lasted long enough to trick me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Lasted long enough for me not to be able to return it. Don’t buy
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this as you were driving down the road the thing rattled drove me crazy
I would recommend this to a friendBrand response from BracketronSupport
Posted .We are sorry to hear that you were not happy with your mount. We hope that you will consider trying a different mount from us in the future if you need one.
Rated 2 out of 5 stars
Average
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth to buy this product. I will not recommend this. Very hard to use
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hello there, this is Kaleb with Bracketron. Thank you for your review, I'm sorry to hear you had some trouble with the mount. We would love for you to go into some more detail about your situation and potentially come to a solution with you. If interested, please reach out to [email protected] for help! Thanks, Bracketron Support
- Cons mentioned:Stickiness
Rated 1 out of 5 stars
Low rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good in warm weather but will not stay on cold weather
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 2 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was solid in the beginning the got really flimsy and eventually broke after a few months.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We are sorry to hear that your mount broke. Please contact our customer service group at [email protected] and we can work with you to get a refund or an exchange.
Rated 2 out of 5 stars
Looks good. and should work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The material in my Ford truck is not appropriate for the suction cup, kept falling off.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
- Cons mentioned:Vibration
Rated 1 out of 5 stars
Didn’t work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It vibrates too much to see what’s on the screen of the phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
It broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks after purchase the phone holder broke and won't close or open enough to set the phone in.....
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 2 out of 5 stars
Great design cheaply made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work right out of the box. Took it back suction cup didn’t work right.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone holder seems very cheaply made. It sticks to the window very well but the part that actually holds the phone is not crafted very well. It rattles like crazy while driving, very annoying and the sides that clamp onto the phone get stuck. That's not something I expected from a brand new item. I will be returning this product.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 2 out of 5 stars
Built cheap but priced not cheap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply built but not priced cheaply. Disappointed for the dollars
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Steve, Kaleb here with Bracketron. I'm sorry to hear your TripGrip didn't live up to expectations. If you would like assistance, please reach out to [email protected]. If you are able to better explain the issue, we may be able to come to a resolution. Thanks!
Bracketron
Rated 2 out of 5 stars
MobilePhone holder
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it initially, but it seems to be loosing its grip. :(
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi, this is Kaleb with Bracketron. I'm sorry to hear you're having issues with your TripGrip! Make sure you are cleaning off the clear suction cup as well as your windshield / dashboard before applying the mount, this will ensure there is no residue blocking suction. For more assistance, please reach out to [email protected]! Thanks, Bracketron Support
Rated 2 out of 5 stars
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was always shaking while the car was moving. It was difficult to read.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
HP6978 Officejet printer sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an HP6978 Officejet, to replace the same printer that I purchased about a year ago because it stopped working. After 5 hours on two separate days, on the phone with Geek Squad, could not get this printer working correctly either. They suggested I return it, which I am going to.
No, I would not recommend this to a friendRated 2 out of 5 stars
Good while it lasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfect, until the connector broke off. I will have to find another brand
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support





