Customer Ratings & Reviews
- Model:
- BT1-666-2
- |
- SKU:
- 5610800
Customer reviews
Rating 4.4 out of 5 stars with 3731 reviews
(3,731 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the TripGrip Car Holder's ease of use, stability, and secure hold of their phones. Many also find the suction cup strong and the price reasonable, with the GPS functionality being a helpful added feature for some. However, some users experienced issues with vibration at higher speeds and a few reported concerns about the size and stickiness of the holder. A small number also mentioned challenges with the arm length and release button.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Only works on windows
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This only works on windows, will not stay on instrument panel. When on window and weather is above 75* it will fall off. I tried alcohol, ammonia and some professional window cleaner thinking that it wouldn’t stick because of dirt or film on window.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer mounts that can attach on a dash and a windshield. Also, you can try cleaning the suction cup with warm, soapy water and let it air dry. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
No good in TX heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fell a part about after a week in Texas heat.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Becca! We do offer a robust warranty on our products and would be happy to work with you to find a mount that meets your needs. Please contact [email protected] to speak with a cheerful representative. Thanks, Bracketron Support
Rated 1 out of 5 stars
Ugg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No stars if possible. Purchased and forgot finally open this box after all this time tried to use it and realized I can't because it's flawed. Im annoyed with myself but still upset it didn't work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much vibration. I’ve gone through three of these in a year. About once a week or so you’ll have to reattach the suction cup. It lets go. Pieces of plastic around the suction broke off all three. Two of the lost foam pieces on the inside.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Also, if you mount does fall off, you can clean the suction cup with warm, soapy water and let it air dry.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
not so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tried to make this work but in the end, I hated it.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer other mounts, which may work better for you. Please feel free to contact [email protected]. One of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used it for like over a month then it broke apart while it was on my dashboard. I tried to return it but the warranty was only for a month. I would not rate it even one star.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this item 0 stars I would . Do Not buy ! First time I used it , it worked great. Followed proper process on how to remove it and to put it in another vehicle and doesn’t work at all now . You hit one bump the whole thing falls down .
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Shaky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband, his old holder from Ebay broke. Pure awfulness. His phone just bounced around in this while driving, too much vibration when driving and the arm didn’t keep things steady enough. Headache inducing bounciness!
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We are sorry to hear your window mount is shaking. We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Low quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset with this product i usedit for my iphone 8 it can hold it without shaking , i bought this so i canused my gps but useless and worst you will habe a headache because its shaking all fhe time this is what i get for bei g cheap dont buy this one
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Not that great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with this holder; it felt flimsy. I have an iPhone 11 Pro Max; with the leather case. The phone did not feel secure. This might be useful for smaller iPhones or android phones.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this stopped sticking and now it’s just trash works if you will never move it from where you put it initially but after trying to put it in my new car didn’t work
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not purchase this item. It cannot hold my note 10+. Keeps falling and is not very friendly to setup. Found a lot better phone holder from online retailers for a lower price.
No, I would not recommend this to a friendRated 1 out of 5 stars
You get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I purchased this product I walked straight out of the store and put in in my truck and it broke before I could use it on my way home. So I walked back in the store and exchanged it for a completely different brand.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer other mounts, which may work better for you. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe the one I purchased was the only faulty one, but the suction up would not stay on my window even a full 12 hours. Also the attachment that gripped my phone broke within a week and a half.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We are very sorry to hear that your mount was not functioning properly. If you reach out to our customer service group, we can assist you with an refund or replacement.
Rated 1 out of 5 stars
Not the one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this holder. I could never get it to stay on the windshield, it would fall off every time it was applied. I tried everything to make it stick. I do not recommend this product.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact tech@bracketron.com, one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely give bad reviews, but I feel a duty by having to do so today. A waste of money! Sticks for 1 hour and falls down. In my case it fell off while driving and fell behind my break pedal. Nuff said
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one had to take it back within 3 hours. Got the second one took it back the same day. Both times the vice part that holds the phone broke. I have IPhone 7plus. Also found the arm hard to adjust.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a while don't stick not recommended I went to the store I didn't have warranty I was disappointed nobody can help me
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry this will be a bad review. Thumb phone clsmp button is hard to get too. The whole mechanism rattles while your driving. The phone pads clamps are to tall and cover the volume switch. You pay what you get.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Don’t waste your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not worth buying. Would return but lost a piece from it. Very flimsy and any vibration makes the attached device difficult to use.
No, I would not recommend this to a friend





