Customer Ratings & Reviews
- Model:
- BT1-666-2
- |
- SKU:
- 5610800
Customer reviews
Rating 4.4 out of 5 stars with 3731 reviews
(3,731 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the TripGrip Car Holder's ease of use, stability, and secure hold of their phones. Many also find the suction cup strong and the price reasonable, with the GPS functionality being a helpful added feature for some. However, some users experienced issues with vibration at higher speeds and a few reported concerns about the size and stickiness of the holder. A small number also mentioned challenges with the arm length and release button.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Doesn’t hokd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone 10XS MAX with the Otterbox Defender case. Was told it would hold. Did not. Way to bulky for the window.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sticky pad is ok it does stick after several used but the connection between the arm and holder fall off after 3 months used.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .We're sorry to hear the connection didn't hold. Please reach out to [email protected] to take advantage of our exceptional warranty and allow us to remedy this. Thanks, Bracketron Support
Rated 1 out of 5 stars
Button to open arms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The green button to open the side arms gets stuck in. Causing the arms to not lock. I have to pick it out to get the arms to work
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clear part was melting in the plastic of the dashboard of my car and damaged it. I'am very disappointed.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Hi Ricardo, Kaleb here with Bracketron. I'm sorry to hear about your troubles with your TripGrip mount. I can't say what may have caused a melting of plastic on your dashboard, but we would love to help you come to some sort of solution. If you want any assistance moving forward, one of our representatives would be glad to help you out if you reach out to [email protected]. Thanks! Bracketron Support
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this product. The plastic grip to lock the suction is cheap and does not hold well.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't a good product even following the instructions throughly product didn't adhere to the surface more than 10 to15 minutes.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. Have you attempted to clean the suction cup with warm water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Not worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth it buying. My phone always fell down and it gave me headache. I threw it in garbage..
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke very easily
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arm connecting to the holder warped and broke after a few weeks which was disappointing!
No, I would not recommend this to a friendRated 1 out of 5 stars
Will not stick to windshield
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works except the suction cup that sticks to the windshield. I could not get it to even think about sticking.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Don't Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a great product at first. However, when I tried to fix it to my windshield I could never get it to stick.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected]. One of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps falling off, it shakes too much. Just not the quality I thought it would be.
No, I would not recommend this to a friendRated 1 out of 5 stars
Won't stay on the windshield
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This never stuck to the windshield and I tried to use it twice and simply gave up. Not a good fit for me.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We are sorry to hear your windshield mount isn't sticking. Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact tech@bracketron.com, one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
It did not stay suction to my window.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It kept falling off of my window. It worked for 11 days and then when it was cold, it would not stay up.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm, soapy water and let it air dry? Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Noisey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be great that the holder had an extended arm but it caused it to shake and make lots of noise.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Not Durable
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not durable and occasionally falls down, not good suction. Cheap plastic parts.
No, I would not recommend this to a friendRated 1 out of 5 stars
they will break
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure but this Mobile car holder lasts for about 2 or 3 months this waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will not stick to windshield!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product, will not stay stuck to windshield even for one mile of travel. Moistening suction cup does not help.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm water and let it air dry? Please feel free to contact [email protected]. One of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a month, it broke.poor quality.. I wish i can still return this
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for a long time until it broke at the base and there was no way to repair it.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Falls apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t stay in one piece, keeps falling apart. Great idea poorly executed. Too cheaply made.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
Thanks,
Bracketron Support





