Customer Ratings & Reviews
- Model:
- BT1-642-2
- |
- SKU:
- 7662128
Customer reviews
Rating 4.2 out of 5 stars with 937 reviews
(937 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers value the ease of use, stability, and secure hold this windshield mount provides for their GPS devices. Many appreciate the strong suction and the mount's compatibility with various phones. While some found the release button challenging and the price a bit high, the overall positive feedback highlights its effectiveness as a reliable GPS mount.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Blocked view in Wrangler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this hoping to have a secure place to put a GPS in my Wrangler. The mount held the Garmin snug but blocked too much of my view and didn't have a strong enough suction cup.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer other mounts, which may work better for you. Please feel free to contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Didn't work. It's terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on Black Friday since this one was on good deal. HOWEVER when I tried to put it on, it didn't stick to the window or the surface AT ALL!! I wet the surface and did whatever I can but nothing. This product was terrible...I don't know if the one I bought was the only one like that, but...I had to go exchange and got more expensive one...what a hassle...
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
The suction cup can get hard. One solution is you can run the suction cup under warm water to soften the plastic. Also, make sure that you car is warm before attaching. Please feel free to contact [email protected], if you have questions.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Did not stay connected to windshield...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very frustrated as the holder would bounce around and then fall off when I was driving... not very safe.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent functionality, but horrible in size. I suppose it might work better in a larger car, but not recommended for a sports car. Too big.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer other mounts with a lower profile. Please contact [email protected]. One of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Device Holder keeps breaking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased one for each of our cars. Less than 6 months later, the device holder started drooping, when I tried to adjust it, the entire thing came off in my hand. I was able to get the amazing Best Buy Customer Service reps to replace it. I thought perhaps I got a defective model, I WAS WRONG!! Again, less than 6 months later, the device holder started drooping & came apart when I tried to adjust it.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
- Cons mentioned:Stickiness
Rated 1 out of 5 stars
Only worked for one trip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for one trip then stopped sticking to the dash and was not really worth it.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
Have you attempted to clean the suction cup with warm water and let it air dry? Please feel free to contact [email protected]. One of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Do Not Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit to hold my cell phone while I drive. The bracket seemed to be good and held my Samsung Phone just fine. However, in a short time, the suction lock down part of the bracket begin to fail. Within 3 months of normal use, the part failed completely and I could no longer ratchet the suction down on the window without the lever releasing and allowing the bracket to fall.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We do offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 2 out of 5 stars
FRAGILE AND DELICATE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The windshield mount is practical but very delicate, in less than 4 weeks the ball was broken to turn the phone.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
- Cons mentioned:Price
Rated 1 out of 5 stars
Does not keep the phone in place
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this purchase. for $30+ dollars, this not work.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 2 out of 5 stars
Great for short period
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a uber driver, this product is great for a short period of time until it breaks by just adjusting it.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Breaks fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than one year I bought 2. After this I've changed for another brand
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't support iPhone 7 plus with case. After 5 minutes driving fell off the windshield.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for review. Have you attempted to clean the suction cup with warm water and let it air dry? Please feel free to contact [email protected]. One of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 2 out of 5 stars
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The materials used were very cheap and I was worried that it would not last very long.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Doesn't works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my long trip and it kept dropped off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Suction Cup Ripped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to mount my IPhone 6S Plus to the windshield of my car. I have the IPhone in an Otterbox Commuter Case. The combined weight of the IPhone and the case must be too much for the Bracketron Windshield Mount. The base of the suction cup is ripping, and I'll have to return the unit for refund or exchange.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
Poorly designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GPS is hard to align in mount! Sometimes falls out!
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer other kinds of GPS mounts. Please feel free to contact [email protected], one of our representatives would be happy to help you find the right mount.
Thanks,
Bracketron Support
Rated 2 out of 5 stars
it is not what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected more for this product....no big deal...
I would recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We do offer other mounts, which may work better for you. Please contact [email protected], one of our representatives would be happy to help you find the right mount.
Thanks,
Bracketron Support
Rated 1 out of 5 stars
Good but not reliable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was so good that I got another for my wife. we both thought they were awesome until they both broke 3 months later. Thank God they have a warranty of 1 year and we got our money back. I found out from the store that they seem to break often.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Cheaply made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mount was too flimsy and moved up and down with every little bump in the road. The suction cup part broke off after a week of use. I got an off brand one on Amazon for 1/2 the price that works much better.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review. We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 weeks then it would no longer hold my phone. Best Buy would not Exchange it. The spring or whatever you squeeze to hold the phone no longer works.
No, I would not recommend this to a friendBrand response from BracketronSupport
Posted .Thank you for your review.
We offer a great warranty on our products. Please feel free to contact [email protected], one of our representatives would be happy to help you with an exchange.
Thanks,
Bracketron Support



