Customer Ratings & Reviews
- Model:
- BES881BTR1BNA1
- SKU:
- 6559983
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Coffee maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker. A little more expensive than I would like but overall not bad
I would recommend this to a friend - Pros mentioned:Coffee quality
I am satisfied with my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my my espresso and cappuccino this machine is a winner no need to go out for coffee.
I would recommend this to a friend - Pros mentioned:Coffee quality
Great but too expensive for what it is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fantastic espresso maker but expensive. Get the Barista Pro and watch a couple of you tube videos. You'll thank me.
I would recommend this to a friend - Pros mentioned:Coffee quality
Bring it home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product… love the results! Special offer for fresh roasted coffee is nice too!
I would recommend this to a friend - Cons mentioned:Grinder
Liked the looks but not on the performance.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although you get alerts of some issues, it does not on problems with the grinder, instead of letting you know the hopper is stack with the beans going in, it keeps continuing to tell to keep grinding. Guidance on helping you to make a better coffee is not as reliable and results on wasting lots of coffee. I returned it. Reviews show Breville lasting limitations.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV230703BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
- Pros mentioned:Coffee quality
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is as perfect as it gets for home. Love this expresso machine!
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend this machine. Easy, intuitive and customizable.
I would recommend this to a friend - Pros mentioned:Coffee quality
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best coffee! saved us a lot of money ast Starbucks!!
I would recommend this to a friend - Pros mentioned:Coffee quality
Best coffee machine ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once it’s dialed in it’s great!! Turned my wife into our personal barista.
I would recommend this to a friend Great for beginners and variety of deinks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machine engineering is superb. Dosing new beans is done without expensive tools and wasting time and precious coffee beans. It knows how to make all types of drinks and take guessing out of the making drinks. I even use it to warm up my almond milk to perfection. It’s worth every penny i spent on buying this machine. Can’t go weong with this.
I would recommend this to a friend- Pros mentioned:Coffee quality
Best espresso machine ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best espresso machine ever. It makes my life supre easy.
I would recommend this to a friend - Cons mentioned:Grinder
Breville Barista Touch Expresso Broke after 7mo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee bean grinder has been finnicky from day one until it fianlly stopped working (only makes terrible slipped gear noise) Followed the drections and cleaned top to bottom ---still does not work. I will have to return it unfortunately. love my Breville --the screen is a game changer and makes it easy for the step by step drink creation for each meber of the family and then cleans itself.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of BBUS250711-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455.
- Pros mentioned:Ease of use
Touch impress
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing i love its easy to use it amazing machine.
I would recommend this to a friend - Pros mentioned:Coffee quality
best machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent machine, best coffee. we loved it. best choice of this model.
I would recommend this to a friend Good machine, but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First first unit i bought stopped working after 10 days, it would shut off while frosting the milk, the replacement seems to be doing ok. I've had cheaper versions before and even though it's a good machine i am not sure it x3 as good as Barista Express.
I would recommend this to a friend- Pros mentioned:Ease of use
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Amazing, wife loves it. Coffee tastes great. Easy to use.
I would recommend this to a friend - Pros mentioned:Coffee quality
Never looking back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing coffee machine, espressos turn out perfect!
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this expresso machine used every day,easy to use
I would recommend this to a friend Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some functionality that was in the previous models are miasing from this model, like adjusting the dosing based on the time and the seconds. It feels limiting in its use and even the Temp adjustments are not numbered but it just goes from low to high without knowing what is the actual temp
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No dislikes amazing machine. Easy operation and beginner friendly.
I would recommend this to a friend