Customer Ratings & Reviews

This machine works great, but there are times when it acts up. It will tell us the time it took to drip the espresso was too short, so we should modify it to grind the beans a finer size. We make the change to one size finer, and then the next time it tells us the espresso pour took too long and we ahould make the grinds bigger. It's a small complaint that doesn't actually affect the coffee too much for us, but other than that, it's an awesome machine, and we love it.

Awesome and very easy to use. I love the touch button controls, they’re simple and responsive. It’s also easy to clean, which is a big plus. This machine gets heavy use, and even after 7 months, it’s still going strong. The espresso comes out with a nice foam, and the frother works really well.

Purchasing this espresso machine has been the best decision I’ve made in years! Excellent drinks and I’m saving money on coffees out!!

We've had the machine for about 2 weeks. Making 2-4 drinks a day. Love the options and guidance. Perfect for a newbie that doesn't want to spend hours researching grinds, temperatures, etc

Over all great espresso machine, that takes away all the thinking of properly executing the perfect shot of espresso. Very easy, and virtually dummy proof. The closest thing to being a super automatic espresso machine, while still giving you the ability to be your own barista. The only downfall is that’s it’s kinda pricey.

Our old espresso machine died abruptly, leaving us scrambling for a replacement to avoid paying $13-15 a day at coffee shops (my wife and I each drink a latte a day). We splurged a bit on this one, but so worth it. The machine literally learns your preferences, meaning you get a consistent drink every time. And it pretty much does everything for you, which after setting my barista ego aside, is a good thing. And in buying from Best Buy, with their rock solid protection plan, there's no worries about this pricey machine going bad prematurely. Highly recommend.

I'm very pleased with my purchase. This expresso Machine is so easy to assemble and the instructions are very easy to follow. The manual for this machine is very precise and easy to follow. The best park is how great the coffee taste. I don't regret buying this machine.

Great upgrade from the barista express. There is a little bit of a learning curve, but once you get used to it this machine is very intuitive.

Finally a fantastic morning latte without the Starbucks mark up!

I had an older Breville that they still sell. It finally gave out after 7 years so I decided to upgrade. Best decision EVER! This thing is a beast at making my latte's every morning, quickly and precisely to my liking. I love that it has a selection for frothing different kinds of milk, and lets me customize the temperature as well. It impresses company with my abilities (no need to let them down by telling them it's all the machine). Also walks you through the cleaning cycle, so no guesswork there. If you are looking at it, just hit add to cart. You won't be disappointed!

Great machine. I upgraded from the duo temp which basically blew up on me. The milk heating / frothing wand basically came off. The duo temp was used about 3.5-4K times. For its price and what it was, it really did the job and saved my household $4 latte x 2 x 7 days a week. As far as this new machine, the only drawback was the price at $1600. I considered the dual boiler, which is about the same price as well as the oracle touch, which is the dual boiler + the automatic features of this machine, but was in the $3K range. However, I could not justify spending double what I spent on this machine just to have the availability to produce a shot and warm milk at the same time. The automatic milk frothing, grinding and ability to choose from multiple drinks on a screen make this one of the best if not the best semi-automatic espresso machine.

Love this machine. Only quibble would be that if recommends, based on speed of brew whether you should decrease or increase grind size. And it usually doesn't help. But everything is intuitive and love the output

Love my coffee maker, I would recommend to anyone that just want a good cup of coffee without all the research that it takes to fine tune these machines

Easy to use. The best espresso machine I tried. The built-in burr grinder is quiet and no need to use a tamper. Just pull the side arm and and your done. I am impressed with the touch bar with different coffee choices, choco, tea with the touch of your finger and are made so easy. I even tried it. Nothing I want more for a coffee machine. My breakfast is not complete without this Breville Barista Touch Impress.

Best and the most simple expreso machine that you could buy. It has built-in coffee recipes which makes you look like a real Barista expert. Would recommend to anyone and the price is all worth it.

Takes the guess work out of fancy espresso drinks… really walks you through everything, makes suggestions and “learns” grind amount. Costs as much as my first car, but I’ll earn that back after a couple years of not going to Starbucks. Also, best coffee I’ve ever had…

Easy to use if you do not know what you are doing! Quality espresso but a tedious task to make and then clean at 6 AM!

works great.....small learning curve but after a few brews we have our personal adjustments set to our liking.

I absolutely love my Breville Barista Touch Impress. I am making a latte everyday for me and the wife. Could not be happier with my purchase. A+

Amazing coffee machine. I have previously purchased others and they all had issues and quality was not good. This is the best coffee maker I have owned.