Customer Ratings & Reviews
- Model:
- BES500DBL1BUS1
- SKU:
- 6640665
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Broke after 2 years of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 years of use. That's the review. Very expensive for something so apparently cheaply made.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV230213BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Not User Friendly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Requires a great amount of strength to lock/unlock the portafilter on this machine. Literally have to almost hold the machine against you to accomplish this function most likely due to machine being very light weight. Could not review quality of coffee as I returned the machine same day I bought it.
No, I would not recommend this to a friend