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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1231 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Barista Touch Espresso Machine for its outstanding coffee quality and ease of use. Many appreciate the integrated grinder and find the design appealing. While some find the machine pricey and mention the noise level, the overall performance and touch screen features are well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,231 reviews
  • Rated 5 out of 5 stars

    Best espresso ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing. The amount of automation this thing provides anyone can be a barista. It only took me a few cups to get just the right settings. I cant stop making espresso now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frilled. My go KB v G do Jenn BB munching B j

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the machine! Makes a perfect cup of latte. Use the best quality coffee and you are good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Espresso Machine!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more Starbucks! This machine makes excellent lattes! I love being able to do it myself! So many options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Excellent Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. I have an older version and it is worth the upgrade if one can afford it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, do not regret this purchase.a wide variety of coffee styles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money in the long run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top grade will save me money in the long run. Will not have to stop at local coffee shops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Had some challenges with the pour but I worked very hard and was eventually able to hit the sweet spot and got it adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every pennie

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this machine for alsmost 2 years now. Never an issue. Saved me over $1000 in cafe con leches.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Smooth espresso

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy to use, could use an better touchscreen, can be a bit laggy

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Amazing product, terrible customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the machine. This is a review for Best Buy's price match policy. Apparently, you only have 15 days to have your item price matched, as opposed to plenty of other stores where the time period is a month or more. We purchased this 18 days ago at full price, only for it to go on sale for a whopping $200 off today. We tried to get a price match, but the policy says we're three days overdue and no one will help get us anything back — not even a store credit. I was told I can purchase a "Best Buy Plus" membership to extend this period to 60 days on future purchases, which is insane. I won't be doing that. Again, great product that I HIGHLY recommend, but I would not buy it from Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barista At Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter had this and we found it at Best Buy for a great price and in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Breville Barista Touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barista touch is a great product, I definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great machine. Save me so much money in the long run!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Breville Barista Touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have really enjoyed using this machine, but there is a small learning curve. Breville does have some great videos on dailing in the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Espresso machine, but compare to Barista Pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great espresso machine. If I could go back, I would got the Breville BES878BSS Barista Pro Espresso Machine. To be honest, there is no need for the touch screen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of the year! This machine is fantastic at making espresso! Learned a lot from it about coffee in general but also saving tons of money! Hands down my favorite purchase of 2020’

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Divine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent coffee maker for my new home! Stronlgy recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large espresso and cappuccino maker,i recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coffee machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coffee machines I ever bought. Working great! Outstanding performance!

    I would recommend this to a friend