Customer Ratings & Reviews

We save a ton of money not having to stop at that old coffee place

Great item with a few minor changes.Some standard settings don’t work well

First of all I think I got a used machine, because when I opened it the filter basket was already attached to the portafilter, I saw some unboxing videos on youtube and doesnt look like thats how it should be. Getting to the machine itself, I decided to by this because a friend suggested Breville - the Barista Express Espresso as he has that for years and its perfect, and I thought this would be a good upgrade from that machine. Apparently not, some other reviews have already mentioned that coffee is not hot enough, I had the same issue, the espresso shot isnt hot enough to have it by itself, even after I warm the cup. Americanos arent hot enough either and even after adding milk, it was fine for summer days, for a cold winter day I dont think that would be hot enough and your cappuccino or latte will be cold in few mins, definitely before you can finish, unless you chug. Now this might be because of my inexperience with making espresso, but with same coffee beans, same grind amount and coarseness the pour time varied by more than a few seconds, it might be that I tampered differently, so this might not actually be an issue, but I noticed this quite often after trying to be consistent with tampering. Overall definitely not happy with the machine, returned it. I was really hoping for this to be good as I like the automated features of milk temperature and coffee selection, nice touch screen, for someone who likes gadgets and love coffee this would have been a great addition.

A good machine, but group head does not warm up. I would prefer dual boiler but too expensive

Upgraded from my original Barista and I like the features on this one. It may be worth the extra money for the auto-tamper. I find myseld using the manual milk feature to get the perfect milk, but the auto steamer is ok when Im feeling lazy. Four stars becuase the black is chipping on the tray exposing some silver scars.

I cannot say enough about this latte machine. This is the most used item in our kitchen. We love everything about it’s ease of use, consistency and design. This is our 4th breville.

Love the types of coffee i can make with it and now my wife and i are saving money by not going to Starbucks. Will pay for itself in no time

Good product with great coffee tastes. Lots of water required and bulky

[Employee of bestbuy] Bought this as a gift for my brother and it ended up overheating. Luckily the company has good customee service and is sending a replacement for the item. Ive read online that people have similar issues. Hopefully the next one will not have this issue

My ex moved out earlier this year and the only thing i missed was the way this machine makes coffee. So I bought one. No regrets!

Bought this for my wife for her birthday Sept 2021, for the price point I expected this machine to be flawless but she quickly found out that wasn't the cause, first issue was that a regular coffee cup doesnt fit in machine, she has to put a more shallow cup then transfer coffee over to her drinking cup, second issue is the water tank doesn't last at all and it's very inconvenient to be pulling the machine front it's station every 3-4 days to refill the tank, lastly the wand the coffee is brewed thru is extremely tight when placing and securing it in the brewing port. For the price point this is disappointing and frustrating at times. On the positive side she says the coffee taste amazing much better and fresher then Starbucks and you save $$. Lots of options on menu she hasn't been able to go thru them all yet.

This is my first home espresso machine and would highly recommend. The machine makes it easy to dial in your perfect drink.

Solid little machine until frothing sensor dies, now i have a $1100 paper weight. Worked great for 2 years and 2 months...buut warranty is for 2 years. Replacment part price is over 50 everywhere we looked online. Company is getting called on Monday. WHY would you make a machine that 1 error kills the whole thing??? Not just the frother...the most stupid setup i have ever seen.

Disappointed in this newer model.having issues with.. Just stops drip at few seconds. This is my second replacement & same issue. Not at all impressed. Consedring trying something else. Too much money . Tried everything & still.

Its okay, kinda hard to dial in. Milk frothing is hard to achieve good microfoam.

Pump is too weak. If use the coffee grinder to get a medium finer grind the pump is not able to push the hot water, so you can't get the best of your coffee flavor.

coffee was watery, selections were limited, cannot adjust much, too complicated to make a cup of desired coffee, too expensive, glad to be able to return it.

Love the way you can program it and the ease of use. The older version was a quite hard to use if I compare it to the newer version. Super easy to clean the nozzle!

I was concerned about the pricing but it was a great investment. Very user friendly and ease to set up and use

Love the barista touch! It seamlessy makes perfect frothed milk, also is very easy to make americanos!