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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1191 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Barista Touch Espresso Machine for its ability to produce great coffee and its ease of use. The integrated grinder and touch screen features are also appreciated, along with the overall design and performance of the machine. While the price may be a concern for some, and the noise level is noticeable, the positive aspects of the machine seem to outweigh these drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,207 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, makes professional grade lattes. Custom settings. Easier to use than the Delonghi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like an amazing Machine and I use it 4 times per day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Once you get the grind size correct, it make perfect coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than previous model. Touchscreen is a nice upgrade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not user friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Too many options with no instructions. I would like to make a decent cup of coffee. I have made over a dozen and none were drinkable. I would be willing to learn but I would like to at least have a good cup of coffee while I am learning. Unless you have a great deal of time to learn this machine or already have the knowledge I would not recommend it. I am returning it

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for taking the time to post your review and feedback. It is true that there is a learning curve to preparing the proper shot. However, once you get the hang of it, that great shot is so rewarding. We'd be happy to help you learn. Just file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220503USBBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 1 out of 5 stars

    VERY WEAK WATERED DOWN LATTES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage!!!! Save your money and don’t buy this!!! The first two lattes we made were great every other drink after have been absolutely horrible. Adjusted settings several times and have tried just about everything and it’s still a horrible machine. Lattes are 70% water and very very weak!!! Extremely complicated to use. I DO NOT RECOMMEND

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220323BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Well ,half dead on arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought, set it up, won't turn on - unplugged it - now it's on ,made a few cups ,turned it off ,few hours later - it won't turn on - unplagged it from outlet again, made 1 cup ,turned it off - won't turn on - on the third day called customer support they just told me to returned it to the store cause lady on the phone didn't had any idea what's going on Not the quality you want for $800, returning and buying something else

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Expresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Breville Barista Touch espresso machine! It’s incredibly user-friendly, with its intuitive touchscreen that makes it easy to customize your coffee just the way you like it. The built-in grinder ensures fresh, aromatic espresso every time, and the milk frother creates perfect microfoam for lattes and cappuccinos. The machine heats up quickly, and the quality of the espresso is consistently outstanding. It’s sleek, stylish, and definitely elevates my home coffee experience to café-quality levels. Highly recommend it for anyone who loves their espresso!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my new Touch Espresso Machine for a few weeks now and am loving it. Once you dial in the grind settings and take the time to get the settings just right, the espresso turns out great! Make sure your beans are not old, that was also a contributing factor at first, but it wasn't the machine, it was the beans. The machine is ready in about 30 seconds, which was a selling point for us. It is mostly automatic, so when I am getting things ready in the morning, it will auto froth/heat my milk. The only con: I really don't know why there are so many settings on this machine, because to me, they don't do anything different than latte. I could be wrong on that, but that's what I have discovered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes Café-Quality Lattes at Home 4 Begginers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the Breville Barista Touch Espresso Machine for about a month and overall I’m very happy with it (9/10). As someone new to making espresso, the touchscreen interface makes the machine very approachable and easy to use. The built-in drink programs help you make good espresso shots and milk drinks without a steep learning curve. The espresso quality is solid with good crema, and we regularly make lattes, cappuccinos, and espresso at home now. The built-in grinder works well and keeps the setup simple. A couple minor downsides: the drip tray fills up fairly quickly and the portafilter sometimes takes a bit of force to lock in place. Also make sure you use fresh beans — old beans caused some grinder issues at first. Overall, it’s a great option for beginners who want café-style drinks at home and want to save money compared to buying coffee out.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Fantastic Espresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade to our previous machine. Great cup of coffee with many different options and styles. Very easy to use whether you are grinding your own beans or using pre-ground coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at home Espresso Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at home espresso machine for technically challenged customers! This machine makes our favorite coffee drinks easy! The screen allows you to select the drink your going for and it creates for you in few easy steps! Cons: On occasion the machine over blends the espresso beans and you need to compress the grinds or scrape off before applying to the hot water distributors. The machine is very noisy, which doesn’t bother me too much, but may for some Pros: Looks beautiful in kitchen Easy to select drink of choice and machine does most the steps for you Holds good amount of coffee beans, so your not constantly refilling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacation coffee!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is fantastic- our first coffee machine that wasn’t a traditional drip, and the built in automation is just enough to help you make fantastic coffee right from the start. We call it vacation coffee because it is such a step up from what we were drinking before. Easy to set up, easy to use and clean, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great All-in-One Espresso Machine for Coffee Lov

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to enjoy high-quality coffee at home, but other espresso machines never quite satisfied me. Since using this coffee machine, I no longer feel the need to buy coffee every day, which has actually saved me money. What I liked most are the multiple brewing options and the rich espresso extraction. The single and double shot options, the lid that prevents spills when grinding, and the included tools for tamping and measuring make it easy even for beginners to brew a proper cup. It’s convenient that I can do everything in one machine—milk frothing, hot water, espresso extraction, and coffee grinding (with adjustable grind size). The self-cleaning feature and the included cleaning tools are also very practical. The only downside is that the water filter needs to be replaced every 1–3 months, and special cleaning capsules must be purchased for proper maintenance. Overall, I highly recommend this machine to anyone who enjoys the aroma and taste of good coffee, wants a more professional experience than cheaper espresso machines, or simply doesn’t want to spend money on coffee every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A taste of Italy at home

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is fantastic! I used a Keurig for approximately ten years, and the difference with this new machine is remarkable. After my trip to Italy, I decided to purchase one, and now every cup of coffee feels like a taste of Italy. It’s been a great investment, saving me a significant amount of money since I no longer need to go to Starbucks. Additionally, my kids enjoy making their own drinks, adding to the convenience and cost savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine. HUGE SAVINGS FROM STARBUCKS!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes amazing cups of coffee lattes and americanos, froth is amazing or can just warm up some milk. The hardest part of this machine is diale it in with your coffee o choice. I have found that Lavazza Coffee to be amazing and also one from a local roaster to get great flavor and constant with every bag. It does require some upkeeps that can get annoying at times but keeps a good quality coffee every time. We rarely buy Starbucks now, only get it when traveling, basically paid it self with the savings alone from Starbucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great-tasting coffee every time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this espresso machine. It’s very easy to use and makes great-tasting coffee every time. The built-in grinder is super convenient, and the milk frother works perfectly for lattes and cappuccinos. It heats up quickly and looks really nice on the counter. I’m very happy with this purchase and would definitely recommend it to anyone who enjoys good coffee at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel like a professional barista at home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible. With so many settings to play with, you truly feel like a professional barista. The pressure is perfect, and the milk frothing is top-notch. Honestly, it makes better coffee than machines in its own price range and even some that cost much more. If you care about the quality of your espresso, this is the one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to use if you don't have any experience with making espresso drinks. It will walk you through the steps! It is super fast and you can have a great cup in less than a minute. Occasionally I just want regular coffee, so I'll make an Americana and add creamer like usual and the flavor is so good! You can also make your own beverage and save it under a different name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Breville!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Breville!!! I use it on a daily basis and prefer this over any coffee house. Whenever I have family over they always look forward to having a cup of cappuccino. It has made quite an impression on my guest. I highly recommend Breville. It's worth the investment and saves money by making your own drinks at home.

    I would recommend this to a friend