Customer Ratings & Reviews
- Model:
- 50012
- |
- SKU:
- 6261477
Customer reviews
Rating 4.3 out of 5 stars with 220 reviews
(220 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 6.4-Oz. Conical Burr Coffee Grinder for its user-friendly design, consistent grind, and quiet operation. Many users appreciate its compact size and easy cleaning, making it a convenient addition to their kitchen. However, some users have noted that it can be messy and static can cause a bit of a mess.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Reviews correct don’t buy. Donate money if you buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. If you don’t maintain the oily beans will clog. Hard af to get the oily beans to unclog. Not worth the hassle.
No, I would not recommend this to a friendRated 5 out of 5 stars
AMAZING WOW!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. I found out that I was using too much coffee as this pre-measures the grounds. I would buy this 100 times over again in a lifetime
I would recommend this to a friendRated 3 out of 5 stars
Works great, but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The container that holds ground coffee has a design flaw - the top of it breaks off too easily. Otherwise, works great, albeit a bit messy with the container lid coming off randomly, spilling some coffee.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great grinder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tasting coffee. Just wished the holding bean container was larger.
I would recommend this to a friend- Cons mentioned:Static
Rated 2 out of 5 stars
Too much static
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this grinder. Too much static what makes a mess in the kitchen. My wife hated it.
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hi ! Thanks for the review. Now that we know you had a mishap with your product, we’d love to chat about how we can fix it. Just send more information to help@brim.coffee and we’ll get you sorted. All our best, the Brim Team.
- Cons mentioned:Messiness
Rated 1 out of 5 stars
Messy, inaccurate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely messy, grounds everywhere. Max fill line barely enough beans for maybe 10 cups, yet machine claims to grind up to 17. Extremely inaccurate cup measurement depending on grind size. Difficult to get correct cup to grind settings, drank many weak pots of coffee trying to get it right.
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The Brim Team.
Rated 5 out of 5 stars
A great buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent coffee grinder! We love it! Makes a great cup of joe.
I would recommend this to a friendRated 3 out of 5 stars
Not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great grinder but has a terrible flaw. When you remove the cup after grinding the beans. It spills coffee grounds after the seal is popped.
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hi ! Thanks for the review. Now that we know you had a mishap with your product, we’d love to chat about how we can fix it. Just send more information to help@brim.coffee and we’ll get you sorted. All our best, the Brim Team
Rated 5 out of 5 stars
Coffee grinder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love this grinder. The grinder works as designed
I would recommend this to a friendRated 5 out of 5 stars
brim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Brim conical burr coffee grinder works as advertised.
I would recommend this to a friendRated 5 out of 5 stars
Amazing product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this grinder. Very easy to use and low profile.
I would recommend this to a friendRated 5 out of 5 stars
Good value for great grinder
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value item. Highly recommend for someone on budget
I would recommend this to a friendRated 5 out of 5 stars
Purchased as a gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Makes mornings so much easier! A breeze to use!
I would recommend this to a friendRated 5 out of 5 stars
Very easy to use!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! Love it so much better than grinding by hand
I would recommend this to a friendRated 3 out of 5 stars
Great but other options cheaper
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but kind of expensive and a hassle to clean. Other cheaper options that do the same thing so I ended up returning it. Nothing wrong with it though.
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BRIM Team.
- Cons mentioned:Messiness
Rated 1 out of 5 stars
Functional but messy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device functioned properly, but made a huge mess every time it was used. Whether it was multiple successive batches or after being completely cleaned, coffee grounds went everywhere. I returned this machine.
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Your voice and concern are important to us. Thanks for sharing your experience with us. Have a great day. The BELLA Team.
Rated 2 out of 5 stars
Great....until it wasn't.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were so happy with the looks and function of this grinder. But we bought this June of last year, so it's lasted 10 months. It has a 2 year warranty. Now I'm gonna have to go chase down the warranty (I had a hard enough time remembering where the heck I bought it from) and get a refund or replacement. For $100, I expected better.
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hi Jimny! Thanks for the review. Now that we know you had a mishap with your product, we’d love to chat about how we can fix it. Just send more information to help@brimcoffee.com and we’ll get you sorted. All our best, the Brim Team.
- Cons mentioned:Messiness
Rated 1 out of 5 stars
Pulling out grinding drawer, it creates a mess.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this coffee grinder. It creates a mess. I am not satisfied with this product. The Cuisinart coffee grinder is better and cost less.
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Have a great day. The BELLA Team.
Rated 2 out of 5 stars
Very disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this machine. It’s loud and due to static or something, coffee shavings are left everywhere. Also, not all ground coffee falls into the bin. It falls out after you pull the bin out and constantly wastes coffee and causes daily clean up. The lid to the bin is already broken on the hinges. Piece of crap!
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. We are always here to help. You can reach us at 1 866-832.4843 or email us at [email protected]. Have a great day. The Brim Team.
Rated 2 out of 5 stars
Good not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good grinder with a variety of options but disappointed on the amount of waste and clean up after each use.
No, I would not recommend this to a friendBrand response from Brim Consumer Care
Posted .Hello, Hello, Thank you for voicing your concerns. We appreciate you taking the time to provide your feedback. Please see here Care & Cleaning Instructions:
WARNING: DO NOT IMMERSE THE MOTOR BASE IN WATER. DO NOT PLACE HANDHELD BURR
COFFEE GRINDER IN THE DISHWASHER!
1. Unplug the Conical Burr Grinder.
2. Remove the coffee bean hopper: turn the grinding dial counter-clockwise to OFF.
Pull the hopper and lid up and out of the grinding chamber.
3. Wipe the exterior with a damp cloth or paper towel to remove any excess ground coffee.
Wash in warm, soapy water, rinse and dry completely.
NOTE: The ground coffee drawer, coffee bean hopper and lid are top rack dishwasher-safe.
4. Make sure to clean completely after each use.
5. It is recommended to clean out the coffee bean hopper after every few uses,
so coffee grounds do not build up.
6. After removing the bean hopper, remove the ring around the burr by simply pulling it
straight out. Make sure to wash and fully dry this part before placing it back into the unit.
7. Turn the unit upside-down and gently tap the bottom of the unit over a garbage can to
remove any built-up ground coffee.
8. To place back the ring, center it over the hole with the rounded edges facing the sides of
the grinder. You may need to wiggle it slightly back and forth to make sure that it is pushed
all the way back in and secured.
9. Ground coffee can also build up in the chute that delivers the grinds to the Removable
Ground Coffee Drawer. To release these grounds, remove the drawer and gently tap
the top of the unit a few times. The build-up should fall out easily. Never stick any objects,
including fingers up the chute to try and remove any built-up coffee.
Storing Instructions
1. Unplug the Electric Handheld Burr Grinder from electrical outlet.
WARNING: Never store the Electric Handheld Burr Grinder while it is plugged in.
2. Store unit fully assembled in its box or in a clean, dry place
Hope this helps. Have a great day. The Brim Team























