Customer Ratings & Reviews
- Model:
- DS-920DW
- SKU:
- 1774024
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers find value in the DS-920DW Wireless Duplex Mobile Color Page Scanner's ease of use, excellent scan quality, and compact size. Many appreciate its wireless capabilities and the convenience of scanning to an SD card, along with the long battery life and duplex scanning feature. However, some users experienced challenges with the scanner's software and setup process, and a few noted compatibility issues, particularly with Mac systems. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Scan quality
Very Happy, great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this scanner because of its ability to scan two sides at the same time. This scanner does just that and does it very well. A great scanner at a great price!
I would recommend this to a friend - Pros mentioned:Ease of use
Convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does exactly what I need it to do, simple and easy to use. This would be great for someone who is always on the road or even as a backup scanner.
I would recommend this to a friend - Pros mentioned:Ease of use
Works like a dream!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made working from home so much better!!! Highly recommend it. Drivers installed themselves and it was fully plug and play.
I would recommend this to a friend - Pros mentioned:Size
Great scanner
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I travel for work. It is small and light weight. It works great for scanning ids and new hire paperwork
I would recommend this to a friend I wish it was a little bit faster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it kept shutting down on me. i had to keep resetting it to the computer.
No, I would not recommend this to a friendVery solid scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid scanner are use the scanner on a daily basis I would recommend it to anyone at any given time. There a lot of different scanners on the market and I find this to be a very stable one
I would recommend this to a friend- Pros mentioned:Ease of use
Simple To Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, and very effective. Does not take up a lot of space, and gives plenty of options as to where you want your data stored, after it is scanned.
I would recommend this to a friend - Pros mentioned:Ease of use
Great little gizmo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went in for a different scanner but am glad that I got this one. It works wonderful. Was a little confusing at first but once I figured it out I love it.
I would recommend this to a friend - Pros mentioned:Size
Great scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a product that didn't take up a lot of room. I got that with this product. It works great and did a great job organizing my documents.
I would recommend this to a friend - Pros mentioned:Ease of use
Enjoying this scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently got some very old family photos and wanted to preserve them digitally. This scanner is making the job fun. Great quality and very easy to use.
I would recommend this to a friend - Pros mentioned:Size
Small, compact and powerful.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this scanner. Small compact and powerful. Works like a charm.
I would recommend this to a friend - Pros mentioned:Scan quality
best scanner for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my favorite thing about this scanner is it scans both sides at the same time & is plug and play with all computers.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Unit - Needs More Modern Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice scanner to toss in my work bag. Was hoping for connectivity to my iPad for wireless scanning on the road. Performs as described.
I would recommend this to a friend - Pros mentioned:Ease of use
Portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Portable good design but little complicated apps for iPhone n android only recommended if u use for laptop
I would recommend this to a friend Good for Windows 10 but bad drivers for Mac OSX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hoped this was a good solution with my MacBook Pro but failed miserably and could only get less than 1 out of 10 multi page scans to work on the Mac. Drivers were all current an scanner had direct connection to Mac. Not giving up I switched to Toshiba laptop using Window 10 and it has worked flawlessly. Longest color scan so far is 81 page legal size double sided with very good scan quality. Two thumbs up if you have Windows computer but two thumbs down if you need to use with Apple Mac, hence my mixed feelings and 3 stars. I am suspecting bad Mac driver issue. Good features - single pass duplex and good auto feed mechanism for 20 pound paper. Have not tried any thicker.
I would recommend this to a friendGreat for a beginner Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.okay for the price and quality. Directions could be a little more in detail.
I would recommend this to a friend- Pros mentioned:Sd card
Does what it should well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to scan documents at a whim, and it does this seamlessly. Easily allows transfer to a computer via built in Wi-Fi or the SD card.
I would recommend this to a friend - Pros mentioned:Scan quality
Brother Scanner 7/10/2020
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how fast pages are captured by scanner. I dislike that the scanner is a bit complicated to find items scanned on computer. 7/10/2020
I would recommend this to a friendBrand response from Brother
Posted .Hi, We are sorry that you are experiencing issues with locating your scan files with your Brother DS920DW and we understand your frustration. We'll be happy to help you. The link below will be able to assist you.
https://help.brother-usa.com/app/answers/detail/a_id/77920
If you continue to have issues, our Brother Customer Support Team is available to assist you direct:
https://www.brother-usa.com/brother-support
- Pros mentioned:Size
Handy Compact Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great scanner for small jobs! Anyone that like to stay organized and doesn't like to keep a shoe box full of receipts.
I would recommend this to a friend Awesome scanner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this document scanner, love that it scans 2 sided docs, which was a must. Great quality. You have the ability to choose from jpg or pdf, color or mono, 1 or 2 sided right on the scanner itself.
I would recommend this to a friend