Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the HL-3170CDW Color Laser Printer for its exceptional print quality, easy setup process, and affordable price point. Many users also value the convenience of wireless printing and the accurate color reproduction. While some users have expressed concerns about its size and the lack of a scanner, the overall positive feedback highlights the printer's strengths in delivering high-quality prints and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 681 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best Value & Professional Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup, Great value even without a sale, very good quality prints for any professional purpose. Two sided prints. Own a B&W Brother in use even after 6 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is working great and how it is supposed to. Easy to setup. Prints from all our iPhones, iPads and other computers with Wyfi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for small office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our office printer died after replacing the fuser twice. After extensive research, this printer kept coming up. So far it's been great. We are a pretty low volume but twice a year we print several hundred pages. In curious to how it'll hold up in a couple weeks. So far, the color and contrast are very good. Duplex print speed is not as fast as others but adequate for our needs. Toner price is comparable to favorable compared to other manufactureres.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer within price range

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is fine, but I was more interested in the color Laserjet duplex printing. It was hard to find a quality Laserjet with both color and duplex printing at a good price. I am very satisfied with its functionality, ease of set up, and low maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little ish wireless laser printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was painless and went by rather quickly. Bought for the need to print from a phone or tablet every once in awhile. The worst part I can see as of right now will be the cost of the laser cartridges. It appears that you do get to print a lot of pages if you can afford to buy the bulk cartridges up front. It also appears they added some extra usables into the mix so I may have to come back and complain about the added expenses keeping it running right. Or I may come back and mention how nice it is to have to buy extra usable parts that may be unnecessary. Only time can tell.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    picture perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a laser color printer! Quality and color looks great, prints quick. Comes with a set of toner. It is bulky and heavy. Happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer, Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great with windows 10. It prints faster and with better resolution then my previous color laser. It is compact in sizeand east to install.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price anywhere. Use it for everything and it lasts a long time for printing. Better than ink jet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color printing, love the duplex

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wifi and on/off" I select Print on my document, it wakes up and prints then goes back to sleep -- I don't have to ever turn it off and on. I get great color documents. Becuase it's wireless I can put it somewhere more convenient -- it's not tethered to the PC. The duplex is wonderful and I've never had a jam. I don't have ink cartridges that keep drying up and needing to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that I switched from ink to laser. Much more convenient and dependable. Recommended by friends that had years of experience.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Adaquete but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this was for sale and I was in the market for a color laser printer so I checked it out. I found a lot of glowing reviews both on BB and in other places so I went ahead and purchased it. After having it for a few weeks now I can diffinitively say that this printer is ok, but not spectacular. Taking the very low price tag I paid for it my expectations were not outrageous. I will say that I played around a lot with the settings both on the printer and my computer and tried a variety of print stock and I think that the colors and tones of the images are just not that great. I would say that if you want a basic, inexpensive color laser printer this is a decent choice, but don't expect the kind of color and resolution you would get with a higher end model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good basic color lazer printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, ease of set up, and over all color print is good. I would like for it to have a sharper image when printing heavy color saturation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints good quality color and was fairly easy to set up. For the price, it's a really good printer for normal business purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint would be that the printer runs through toner, and refuses to print once toner is low. Otherwise really great quality copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for any level

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have purchased a laser printer years ago. The wireless network works well and the printer is worth the money. I will purchase another one in the near future. This is a great product and Best Buy did a price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, Quality printing at reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer performs as expected. I find Brother Printers to be reliable, quality printers; inexpensive to buy and Brother toners are reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality printer for this price. very ease to install and use. This is my # 1 Recommendation

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Meh - not thrilled with overall investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great experience with black & white laser for past 5 years that finally kicked the bucket... was interested in a color option that was also wireless. Price on this at sale time was awesome, and it seemed to have decent reviews, so decided to give it a whirl. Print Quality - 3.5 to 4 out of 5 stars - blacks looks crisp, but not as smooth as our previous black and white laser; colors were average... did not look that much better than a decent inkjet. Speed is nice, prints large and complicated pics fairly quickly, docs are a breeze. Was a bit disappointed overall with the clarity and lack of crisp/vivid color Wireless - clunky... drops in and out too much. Too much restarting and button pressing to get it to engage with iPhone/iPad and even laptop. Certain quirks came up (would not print while i was logged onto VPN, which was a pain for expense reports and other presentation printouts); also will not work if Bluetooth is on devices (simple fix.. just make sure it is switched off before you print) Total Cost of Ownership - AWFUL. I blame myself for this... should have thought more about it, but in a year, with fairly average amounts of printing, i have essentially paid for the cost of the printer two times over again in toner replacement. That was painful. I thought the toner would last longer... not sure if we got a screwy model, but ongoing cost is crummy. Looking back into inkjets with the "subscription ink" cost again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great! Super easy set up! Easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I was tired of messing around with an inkjet. Either the paper would jam or it the ink was dried up and the heads were clogged. Those days are in the past!! This connects wirelessly to all our devices--ipads, iphones, Macbooks. My 10 year old prints right from his iPad. I didn't install anything. It simply recognized it once I had it on our router network. AWESOME print quality! The color is fantastic! I leave it on and it goes to sleep and then wakes up when needed. Why didn't I buy this years ago??

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this printer. Good quality, easy to use, fast.

    I would recommend this to a friend