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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the HL-3170CDW Color Laser Printer for its exceptional print quality, easy setup process, and affordable price point. Many users also value the convenience of wireless printing and the accurate color reproduction. While some users have expressed concerns about its size and the lack of a scanner, the overall positive feedback highlights the printer's strengths in delivering high-quality prints and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 681 reviews
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Replaced an older Brother printer. No problems with either one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Gift for an Author

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a gift for a prolific scientific author whom frequently uses printed materials for their work. I setup and installed the device, which was very easy (be careful to remove all internal protective plastic on the toner cartridges). Recently I heard back from the recipient, and they mentioned that it continues to work great with quick, sharp, rich colors.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent color laser printer for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer gives very good color pictures - quality similar to what I found on the comparable Brother and to Mr. Speedy where we took copy for publication. It did two-sided printing well and transitioned from portrait to landscape flawlessly. The Brother would get confused and end up printing a page upside down. The HP was about $25 more than the Brother. I definitely recommend the HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer is good but missing scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good, but slow in printing. had issues sending prints thru wifi initially, but its ok now.. not a great option the printer also lacks scanner

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung b/w laser for years and finally decided wireless printing was a must have. So far have not been disappointed in this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice printer but i had issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up with 2 of these 3170 printers from Best Buy and both did the same thing, so it's some-kind of design flaw, as Brother Support couldn't figure it out either. Seams when i printer paper from the front manual feeder, my printouts would print the top half of the page just fine,, but then the bottom half would look faded or even missing toner color altogether. I could remove everything from the top of the page and print the bottom and it would look fine. You can see in the picture the black was very noticeable. This was a semi gloss paper i was using, but i tried many set up settings and none worked. It appears to me that there's an issue with the way the toner rollers pick up the toner for my paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Color Laser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color laser that does duplex. Quality print and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good card stock printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it primarily for printing card stock–it can handle 175gsm card stock with its manual feed straight through paper path. Fast, easy wireless setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Color is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice printer and easy to use . It also prints wonderful in color.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fantastic Laserjet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laserjet is so fast and quiet. It is also very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great print quality, fast, clean, easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and the 3rd one I have purchased. It is fast, clean, and good quality. Ink cartridges are expensive, but aren't they all. The cartridges are large, last much longer than the little ones, and dont have to be replaced that often. A much better value and much better quality. Ill buy a 4th one if I need another printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Terrific value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost cheaper than a set of toners, you get a whole quality laser printer for the price, with excellent paper handling, duplex printing, and ability to print from mobile devices. Brother's support on Android was a bit troublesome for me hence the 4 star rating, compared with HP color laser printing. Still for its price, I find it a terrific value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good workhorse for a printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it very long so I don't have a sense of how long the toner cartridges will last. Other than that, I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Fast printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for office use. Fast and not as big as some printers are.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, prints good color easy to change cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good for color laser printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced for a color laser printer and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Color Lazer Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer, it is very fast. If you are looking for a color laser printer, take a look at this one. If you are looking for a printer to print pictures, look at a inkjet, but for everyday printing and good quality flyers or brochures this is a great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Great product to use and is user friendly. Would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Ink that lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inks lasts. Price is reasonable and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print is excellent for the price. Wireless set up is easy. It goes to sleep mode if there is no print task, but can be easily woke up by a print job even after one week sleep. One should be noticed is the precision is not so good, you can see small pixels in your graph. But for the price, it is very good though.

    I would recommend this to a friend