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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the HL-3170CDW Color Laser Printer for its exceptional print quality, easy setup process, and affordable price point. Many users also value the convenience of wireless printing and the accurate color reproduction. While some users have expressed concerns about its size and the lack of a scanner, the overall positive feedback highlights the printer's strengths in delivering high-quality prints and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 681 reviews
  • Rated 5 out of 5 stars

    Reasonable priced color laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up not too bad, 2 sided printing nice feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. Small footprint for features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great need the color . wow this is a printer. wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this prihter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect printer and reasonable cost. I love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printing quality at a fair price. Perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish sales person explained that ink was a starter pack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its best product in its range... bang for your buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color image output of this printer is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is great at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is everything we expected it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I`ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a great printer so far, no issues , great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer is a good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer and the technical support from Brother has been great, but the pages curl as they come out of the printer, especially when you use a thicker paper.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Duplex Jamming (double sided printing)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duplex is always jamming! I've tried changing paper reams and brands but to no avail. Sometime it does work but only if I'm lucky and I take out most of the paper in cassette and leave less than 30 pages. This is very frustrating clearing jams on a new printer in duplex! I've looked inside and there is no obstruction to the rollers, etc. Everything appears ok except for it jams in duplex, NOT HAPPY! This is my second Brother printer and probably my last....sad:(

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for taking the time to review the HL-3170CDW printer . I appreciate your feedback to help improve of our service and your opinion is very important to us. I’m sorry to see you have had a poor customer service experience with the duplex feature jamming and I want to help with this issue. Please visit the following URL to reach out to me so we can further investigate this issue: https://www.brother-usa.com/brother-support

  • Pros mentioned:
    Print quality, Wireless

    Rated 1 out of 5 stars

    Good Laser Color Printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laser ink is much cheaper than inkjet. Easy wifi set-up. Duplex printing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    poor envelope printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The envelopes come out the rear of the machine. the machine is high and we could not reach them from the front of the printer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a printer scanner. This only printed. And it wouldn't hook up to my mobile devices. I have to go the long way around to print.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The preacher wasn't anything special but since I was only looking for something to print with occasionally it serves it's purpose

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible print quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this printer. Colors we very streaky. I recommend purchasing something else. I bought a Samsung printer instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Often does not stay connected to wireless network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops wireless network. Does not have a port for USB to print items directly from zip drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Waste of Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super disappointed by far the worst printer ive ever purchased. Paper jams almost every time I print. The paper also burns and gets stuck on the toner roller things. This printer cannot print on thin or thick paper, and it cannot print on glossy paper. When it does manage to print an entire document the print quality is by far the worst I have ever seen. I do not recommend this product for anyone looking to print color or on anything other than plain copy paper.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always heard that brother was great. Wrong..... Make sure all other brands are sold out before getting a color laser printed from brother

    No, I would not recommend this to a friend