Customer Ratings & Reviews
- Model:
- HL-L2405W
- |
- SKU:
- 10154894
Customer reviews
Rating 4.6 out of 5 stars with 212 reviews
(212 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Does not print double sided
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer keeps showing errors. Also, this printer does not print double sided. I should have returned it.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother HLL2405W. We appreciate your feedback. I’m sorry to hear that you are having an issue with the Brother HLL2405W. Based on the machine specifications, the Brother HLL2405W cannot print a 2-sided document automatically. We sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you directly: https://www.brother-usa.com/support/HLL2405W
Rated 5 out of 5 stars
Good laser printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent monochrome laser printer for a fair price
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 5 out of 5 stars
Excellent Laser Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be more excited and grateful for this wonderful printer!
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 3 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always goes into “sleep” mode and have to unplug it to wake it up. Does not copy either. Ok for simple black & white jobs. Would have gotten a better printer if I wasn’t a seasonal resident
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Rated 5 out of 5 stars
Good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good compact printer. Reasonable price.I like it very much.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 5 out of 5 stars
Great printer, cost effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, very cost effective to have at home
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 3 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly didn't like it. Its speed is very slow and back point screen is very tiny and doesn't have keyboard.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are not satisfied with your Brother HLL2405W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL2405W
Rated 4 out of 5 stars
Good printer a little tricky to set up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a problem printing on cell phone. But works fine now after some update. A little tricky to set up.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 5 out of 5 stars
Lazer printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value does good job just a bit hard to set up to wireless
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 5 out of 5 stars
MA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Brother Printer is great. The printer works very well.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 3 out of 5 stars
This is a printer, not a copier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised I could not feed an original into this machine and get a copy of it. You must have a phone or computer send it something to print. It is a printer, not a copier.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother HLL2405W. We appreciate your feedback. Please be advised, the Brother HLL2405W is a printer only not able to copy, scan or fax. Below is a link with the Brother HLL2405W specifications.
Answer Link: https://support.brother.com/g/s/id/htmldoc/printer/cv_hll2460dw/use/html/GUID-54D4812C-41E7-4CC4-BC10-F386912482D0_1.html?c=us&lang=en&prod=hll2405w_us
Rated 3 out of 5 stars
Make sure things are shipped by Best Buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was fine, as expected. Delivery was aweful. Little to no tracking info, then was later than expected and just showed up out of the blue without further delivery info.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 3 out of 5 stars
.?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know how to say…………………. ……………………………………….
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friendBrand response from Brother
Posted .We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL2405W
Rated 1 out of 5 stars
Online Agent misguided me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent I chatted with confirmed to me that this printer has an email.. as in I can send a document from Miles away to THE PRINTERS OWN EMAIL to be printed.. even if I’m on vacation. But that was false..mfc printer does that.. I regretted buying and I found out late to return it
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Opt for the older model even if you spend more.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse than the previous model. Ink is way more expensive and the ink that came with the printer only printed like 100 pages before running out.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friendBrand response from Brother
Posted .Thanks for taking the time to review your experience with the Brother HLL2405W. We appreciate your feedback. I’m sorry to hear that you are having toner yield not as expected issues with the Brother HLL2405W. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/HLL2405W
Please be advised. Genuine Brother toner cartridges are produced with a specific amount of toner to yield the following:
- TN830 Standard Toner, Black - approx. 1,200* pages (black)
- TN830XL High Yield Toner, Black - approx. 3,000* pages
- TN830XL2PK High Yield Toner, Black Twin Pack - approx. 3,000* pages each cartridge
*The approximate toner yield is in accordance with ISO/IEC 19752 (Letter/A4).
The number of pages that can be printed with a toner cartridge is affected by several factors, including paper size, number of pages per print job, amount of print on each page, font size, and print content (graphics, charts, etc.). It's important to remember that a typical printed document is one letter-size (8.5" x 11") page with 4% - 5% print coverage.
If the toner cartridge is the starter cartridge that came with the machine, the start cartridge has a lower amount of toner compared to the standard and high yield replacement cartridges and doesn't yield as high a page count as the replacement toners.
Rated 5 out of 5 stars
A really nice wireless b&w laser printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With its compact size, fast and quiet printing, and simple operation, this is a great printer. The Brother HL-L2405W printer is easy to use right out of the box. Remove the packing tape from the unit, insert the toner cartridge, plug the printer in, connect it to your network, and you're ready to go. Connection to WiFi is simple. Using the Brother app on your phone, you find the correct printer model, select your network, and enter the WiFi passcode. The Brother is completely plug-and-play, and my Windows, iOS, and MacBook air all found it and connected immediately. Print quality from the brother is excellent, with crisp images delivered quickly. Operation is quiet and, at least so far, quite reliable. I’ve had no paper jams or other issues. The contents of the box tout the Brother Creative Center, a website where you can find fun, creative projects, from work templates to origami projects. What’s a bit odd is that these templates and projects are largely designed for color printing (as you would expect), while this is a black and white printer. No matter, I’m happy to know that the Create Center exists, as it will still work with my inkjet. Many Brother printers now come with smart cartridges and subscription plans. The cartridges monitor your ink levels and automatically ship a new one to you before you run out. This printer is not one of them. While some may see this as a disadvantage, I actually prefer not having my devices monitoring my behavior – I see it as a plus. Depending on your toner needs and preferences, you may want a unit that does offer this. Overall, this is a relatively basic but highly functional and easy to use printer. I would definitely recommend it.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 2 out of 5 stars
Its ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardest machine to hookup. Setting up wifi is very difficult.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you are experiencing connectivity issues with the Brother machine. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support
Rated 5 out of 5 stars
Love my Brother
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless Brother laser printer is replacing a similar older Brother model. The old one was working perfectly after many years of use but we really wanted the wireless version. The new printer arrived in great condition, well padded, with a toner cartridge included. I was happy to find it was virtually the same size as my older printer which has a modest footprint, 7” tall x 13” deep x 13.5” wide. There is a printed quick set up guide with a scannable barcode to obtain additional setup instructions. I downloaded the app and followed the instructions. Be aware that there is a tiny, and I do mean tiny, digital display on the left side top of the printer. For my older eyes, it was a bit challenging to read. I use this printer in my home office on my old Mac desktop. Since the OS on the Mac is no longer updatable I was concerned that I might have issues with compatibility. I had absolutely no problem. It prints like a champ. My checkbook software prints reports perfectly and quickly. We were able to easily add my iPhone, iPad, and my husband’s Samsung phone and tablet and print anything from another room. Everything works beautifully and seamlessly. We are in our mid to late 70’s so even old folks can handle the tech. From our prior experience with our old Brother laser printer I fully expect that the toner cartridge will last us a long time, saving money on ink/toner. This printer gets the job done while operating quietly and saving money. The print is easy to read and no smearing. I recommend this for basic home office use and it even has the ability to print while away from home.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 5 out of 5 stars
Reliable little workhorse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a lot of experience working on Brother laser printers at a previous job, and always found them to be straightforward, reliable machines owing mostly to their simplicity. After all fewer bells and whistles also means fewer things to break. This is my first experience with one built for the home - and as it turns out nothing's really changed. It's a workhorse - plain and simple. I'd estimate that the total time to get the printer out of the box and set up was less than ten minutes, largely owing to the streamlined design. It's a box, with just a few access panels and buttons to break up the shape. Basically the only setup required was installing the toner and the drum, which come in a separate bag and slide straight in the top. Getting it hooked into my home network was handled via an app, which was much appreciated given that there's barely a display and controls are minimal. And there are two paper trays - one that's meant to hold an entire ream of standard letter sized printer paper (though it can also be resized to accept legal) and a smaller flip out feeder meant for letters or manual duplexing. As far as print performance goes it's very good considering the kind of printer it is. Monochromatic lasers like this are really built primarily for text and line drawings, and need to rely on stippling to recreate anything grayscale. I can't say it's not noticeable, and is something worth considering if you have any desire to print something with shading. But when you are using it for plain black text, there really isn't anything that can compare to how neat and crisp a good quality laser printer can be. Noise levels are very low and speeds are excellent too. Only real downside I found was its lack of a duplexer to do two-sided printing without requiring manual loading. While it's not as versatile as an inkjet or some of the color laser printer options out there, it's a very honest little machine that excels at the job its built for. It's a great option for crafters, small businesses, or anyone looking to print out the manuscript for their next novel.
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
I would recommend this to a friendRated 1 out of 5 stars
Brother Disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.could not successful connect with wifi. After speaking with customer support at Brother, I was told to just return. Very unhappy with product and instructions. Purchased an HP instead
This review is from Brother - HL-L2405W Wireless Black-and-White Refresh Subscription Eligible Laser Printer, Great for Home - Gray
No, I would not recommend this to a friend








