Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$227.74

Customer reviews

Rating 4.5 out of 5 stars with 263 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 263 reviews
  • Rated 3 out of 5 stars

    Bestbuy not good with “money back”

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the prior version. But when I got this one home…. The prior one started working again… and I didn’t need the new one. I returned it… since I paid by credit card I am supposed to have seen the credit in my account.. haven’t seen it arrive… 2 weeks really?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price..........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with this product.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Want to give it a 5-star rating but it doesn't connect to wifi immediately which is a little frustrating. Have to unplug and replug the router every time I need a copy, which isn't often.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brother losing a long time follower

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY disappointed in the software. Replaced my old Brother printer for a newer one with better LAN interface for mobile WIFI and LAN use. Very hard to hold the connections and know if the printer will print. Customer service is impossible Wait and wait for a chat connection. Another good company down the tubes,

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/HLL2460DW Brother

  • Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not temperamental like our other printer. We don't need to print any colors saving $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brothers Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer if you do not need of color printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2460DW Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough printer. Can get around scans using a scanning app and printing from phone. Do not download Brother's ridiculous software and/or app...They are unnecessary to use this printer...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for forms and documents. Black and white only but that's all I needed. Getting harder to find printer with a wired network connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SEARCH FOR PRICE AND QUALITY BALANCED OUR WELLFOR ME

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer, Bad WiFi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, the only fault is it keeps dropping WiFi

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brother HL L2460DW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had significant difficulty connecting to my wifi. Suggest having printer very close to your wifi source when setting up. Otherwise it has functioned well

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/HLL2460DW Brother

  • Rated 5 out of 5 stars

    Good printer for home office.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with a wi-fi connection, works as advertised. I like that it has a smaller footprint than many printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an inexpensive workhorse.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basic but works well. Offers a variety of connection options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than HP. better build. also, their subscription only cost you 0.89 cents for 25 pages and can be rollover. best printer I ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Quality Printer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because of the quality and relatively cheaper toner compared to HP. So far I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pa g

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to get set up but could have been an internet issue, working well now

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it is a good product! The product goes into sleep more immediately. The online printing mode doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother HLL2460DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/HLL2460DW Brother

  • Rated 3 out of 5 stars

    Laser printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, Easy to use. Did not realize it only worked from computer copy.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Brother

  • Rated 5 out of 5 stars

    Oh Brother!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to send wirelessly from my iPhone to the printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth single sided printed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Single sided printing cost more in paper and storage space.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother HLL2460DW. We appreciate your feedback. If you still need assistance, we would like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother