Customer Ratings & Reviews

It's basic but works well. Offers a variety of connection options.

Easy to set up with a wi-fi connection, works as advertised. I like that it has a smaller footprint than many printers.

Way better than HP. better build. also, their subscription only cost you 0.89 cents for 25 pages and can be rollover. best printer I ever bought.

I bought this printer because of the quality and relatively cheaper toner compared to HP. So far I'm very satisfied.

Printed would not recognize the ink cartridge beyond the one it came with. Unable to return as it was 3 weeks since purchase. Never again Best Buy terrible return policy especially for a faulty product.

hard to get set up but could have been an internet issue, working well now

Easy to set up, Easy to use. Did not realize it only worked from computer copy.

Love being able to send wirelessly from my iPhone to the printer.

Single sided printing cost more in paper and storage space.

Good printer, expensive, print out not sharp. Very hard to set up.

I spent an hour trying to get the wifi to work. I input it manually using the extremely slow two arrow system. I did this several times because even though it said Connected, and the green light was steady, it couldn't be found on any of my 3 computers. It didn't include a usb, so I had to use the one from my old printer. After that wifi still didn't work, but I decided to test printing anyway. I often need to print very light things at about 20% opacity, and this prints SO DARK. Probably 80%, and there's no way to adjust it, even in their app. Overall super disappointed. I feel like maybe I got unlucky because I couldn't find anyone else with this specific wifi issue, but the darkness is a deal breaker. A waste of toner.

Great printer . Very happy with the quality and value

I was a pain to install and to make the printer work.

could never get it to hook up to wireless. hooking it up was time consuming and difficult.

This is a very well made and budget friendly office printer. Its small footprint makes it easy to fit where there's space limitation. Setting it up was simple after downloading the dedicated Brother's mobile connect app and installing the included ink cartridge. It took me approximately 10 minutes or so. The printer can be used wireless or wired via ethernet or USB connection. The USB and ethernet cables are not included with the package. On top of the printer it has a small LCD screen and buttons to help you navigate through the printers menu. The screen itself is a small horizontal line that can display 16 charters. The printer's tray holds 250 pages and is capable of printing 36 pages per minute. Printing wirelessly was almost instantly and it prints very fast. On the front there's a slot for manual paper feeding. You can insert the same type of paper as the bottom tray but you can also insert envelopes. The drawback of that manual feeder is that you can only do 1 page at a time and it doesn't have a paper holder. You can actually start a printing sequence from that manual feeder and the printer automatically continues from the bottom tray. The app was easy to use and to navigate. Included with the printer is a 4 months free trial of their Refresh EZ print subscription. The way it works is the printer will order the ink cartridge automatically once it starts running low and it will be delivered to your location. Their subscription prices vary depending on the amount of pages printed per month. They are actually reasonable, starting at $.89 per month for 25 pages to $24.99 for 1500. With that it also included extended warranty for the printer. Overall this is an excellent budget printer for a small business or office. It is easy to set up and use. It performs very well and has multiple ways for connectivity to include ethernet and USB. In the box you get the printer, black toner, power cable, and some manuals.

It was difficult to set up the printer on line without a physical manual. You had to go online to get the manual.

I’ve had 12 different printers, this is by far the worst. Consumer Reports rates them well. But they are Clueless, on just about everything they review.

This printer is garbage. The printer always goes to sleep and never wakes up to print. When you do wake it up manually you have to print 3-5 times for it to finally print once. Stay away from brother products. Trying HP or Canon.

Just purchased the printer and after countless attempts to connect the wireless feature, still failed . Even after an extended conversation with customer support. Most likely will return printer to the store and purchase something else. Consumer Reports mentioned it is very difficult.

Bought this printer because I was tired of having issues with my HP printer. BUT this Brother is just as mind numbingly hard to connect and use. Won't stay connected, won't print. I swear to God that every printer company are scammers!