Customer Ratings & Reviews
- Model:
- HL-L3290CDW
- SKU:
- 6296010
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the HL-L3290CDW Wireless Color All-In-One Laser Printer for its easy setup, print quality, and affordable price. Many users appreciate its quiet operation and wireless connectivity. However, some users find its size and weight to be a bit of a drawback, and there are concerns about the scanner's single-page limitation and toner expenses.
This summary was generated by AI based on customer reviews.
Nothing but trouble
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first problem with this printer began almost immediately, with an issue of constant paper jams. Brother sent me a replacement printer unit that was factory reconditioned and I was told to reuse my toner cartridges. Within a few months, I started getting streaks in the prints. I cleaned the drums and that helped a bit, but now the streaks have returned and the print quality is terrible. Brother's telling me now that I have to replace ALL FOUR toner cartridges at my own expense, which is about the cost of a new printer. The color toner cartridges have 60% life left and the black one has 30% life left,. This printer has been nothing but trouble.
No, I would not recommend this to a friendMy Brother is Sick!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, copies are crisp and clear - but it takes about 5-10 minutes to print a singe page or to scan a document! In addition, I regularly receive error messages when I try to print or scan. It's embarrassing when I intend to print out something for someone, or even to just make a copy - and in 10 or 15 minutes the damned thing finally prints. I also use the USB connection from the printer to the PC, rather than using WIFI, which is even slower and less reliable to use. I feel I am stuck with this inferior product due to the return costs and the lack of anything else with which to replace it.
No, I would not recommend this to a friendBrand response from Brother
Posted .We are sorry to hear that you are experiencing issues with the speed of your Brother HL-L3290CDW printer. Here is a link to an FAQ with step by step instructions which should resolve this issue: https://help.brother-usa.com/app/answers/detail/a_id/157959
If the issues persist, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/hll3290cdw
run away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most horrible printer I have ever purchased. It never prints. Been trying for days. Its making me depressed. I just need my doc
No, I would not recommend this to a friendBrand response from Brother
Posted .We understand you're experiencing printing issues with your Brother HLL3290CDW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/157524
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
