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Customer Ratings & Reviews

Brother - INKvestment MFC-J775DW Wireless All-in-One Printer - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 15 reviews

  • 10%
73%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-15 of 15 Reviews
  • Rating: 5 out of 5 stars

    My Brother

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am partial to Brother products anyway but I am so impressed with this new printer combo, especially the ink life. I have the old model next to it and it's run out of ink twice since I got the new one and this one doesn't even appear to have used any ink. I hated when it came time to buy ink, now I don't have to so often.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    No AirPrint Capability

    Posted
    GenesisOne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This printer was easy to setup. Worked fine. Only problem was that it doesn’t have AirPrint capabilities. The advertising and exterior text on the box state that it can print documents wirelessly. Unfortunately, after some serious online digging, I discovered this printer, along with many more, are not equipped with AirPrint software. It cannot be upgraded.

    No, I would not recommend this to a friend

    • Brand response

      Brother

      Thank you for taking the time to review the Brother MFC-J775DW printer. I appreciate your feedback to help improve of our service and your opinion is very important to us. I’m sorry to see you have had a poor customer service experience and I want to help with this issue. yes this printer does not have AirPrint capabilities but you can still print wirelessly using the iPrint&Scan app that can be found from the App Store. Please visit the following URL to reach out to me so we can further assist you with this issue: https://www.brother-usa.com/brother-support Brother

  • Rating: 5 out of 5 stars

    Meets My Expectations

    Posted
    N5YOH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Got this printer to replace the Brother printer I have had for the last five years. Works as expected right out of the box. Set up was very easy and fast. I like Brother printers. They are good printers with excellent print quality and replacement ink is reasonably priced.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I love this printer

    Posted
    Hoosier929
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had been an HP user for years, but when my last printer HP Envy started not working right with my chrome book, then it stopped working right with my regular PC, i had had enough. This brother has been great, prints fast and ink really seems to last.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Totally pleased, so far.

    Posted
    Flitzer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased this particular brand because our previous Brother printer worked so well for so many years. WOW, this new Brother printer is so advanced, inexpensive and easy to use/understand. We are learning more of it's features each day. LOVE IT!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great product

    Posted
    retired
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This replaced an older Brother MFC machine that gave me years of great service. It was easy to setup, and is even easier to operate. In my opinion, you can't go wrong with this machine. I look forward to this Brother machine giving me many years of great service.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but..........

    Posted
    CluelessREcomputers
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My former printer was a network, color laser. Which I LOVED!!! But it did not have scan/copy/fax capacity and (I retired) I needed an all in one. It's fine/meets the needs. But, as a printer per se, like my old one better.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great quality prints but....

    Posted
    Bzoogz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    If you do printing from your phone and you have an iPhone it is a few extra steps and kind of a pain. You need to download an app to print from your phone seems archaic

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    EHITGUY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Brother printers are what my company uses for our work at home people. They have worked great for us. This product specifically never has issues and runs forever.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    OK printer

    Posted
    Vchic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Print quality is satisfactory, although not as good as my HP. Some devices in home couldn't connect to printer, so, I returned it and bought another HP.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good WiFi printer but not an air print printer

    Posted
    POBCC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Good WiFi printer but not an air print printer. Easy setup, put can’t print easily from mobile devices.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent Printer

    Posted
    Thomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It a decent printer for the cost. it prints a little slow.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good all around printer

    Posted
    walk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    very nice printer , good color prints , easy to set up

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice printer

    Posted
    Paob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Good printer but no AirPrint so doesn’t work for mobile devices

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Printer!

    Posted
    RonC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have had this printer for a few weeks, and like everything about it.

    I would recommend this to a friend