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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 19 reviews

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74%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent print quality and the reasonable price of replacement ink for the INKvestment MFC-J775DW Wireless All-in-One Printer. Many also appreciate the printer's ease of setup and operation. Positive feedback consistently points to a positive user experience. The product receives praise for its speed and overall performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 4 out of 5 stars

    Good but..........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My former printer was a network, color laser. Which I LOVED!!! But it did not have scan/copy/fax capacity and (I retired) I needed an all in one. It's fine/meets the needs. But, as a printer per se, like my old one better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    good all around printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice printer , good color prints , easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been an HP user for years, but when my last printer HP Envy started not working right with my chrome book, then it stopped working right with my regular PC, i had had enough. This brother has been great, prints fast and ink really seems to last.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Meets My Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer to replace the Brother printer I have had for the last five years. Works as expected right out of the box. Set up was very easy and fast. I like Brother printers. They are good printers with excellent print quality and replacement ink is reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My Brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am partial to Brother products anyway but I am so impressed with this new printer combo, especially the ink life. I have the old model next to it and it's run out of ink twice since I got the new one and this one doesn't even appear to have used any ink. I hated when it came time to buy ink, now I don't have to so often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older Brother MFC machine that gave me years of great service. It was easy to setup, and is even easier to operate. In my opinion, you can't go wrong with this machine. I look forward to this Brother machine giving me many years of great service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Totally pleased, so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this particular brand because our previous Brother printer worked so well for so many years. WOW, this new Brother printer is so advanced, inexpensive and easy to use/understand. We are learning more of it's features each day. LOVE IT!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good WiFi printer but not an air print printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good WiFi printer but not an air print printer. Easy setup, put can’t print easily from mobile devices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    No AirPrint Capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to setup. Worked fine. Only problem was that it doesn’t have AirPrint capabilities. The advertising and exterior text on the box state that it can print documents wirelessly. Unfortunately, after some serious online digging, I discovered this printer, along with many more, are not equipped with AirPrint software. It cannot be upgraded.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thank you for taking the time to review the Brother MFC-J775DW printer. I appreciate your feedback to help improve of our service and your opinion is very important to us. I’m sorry to see you have had a poor customer service experience and I want to help with this issue. yes this printer does not have AirPrint capabilities but you can still print wirelessly using the iPrint&Scan app that can be found from the App Store. Please visit the following URL to reach out to me so we can further assist you with this issue: https://www.brother-usa.com/brother-support Brother

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned 1 month. Good printer. Does everything I ask it to do so far. Still exploring all it’s capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother printers are what my company uses for our work at home people. They have worked great for us. This product specifically never has issues and runs forever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints fine but slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower and noises than my previously brother printer but for the price it’s ok

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ink lasts!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my office. The ink lasted over a year before needing to be replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    OK printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is satisfactory, although not as good as my HP. Some devices in home couldn't connect to printer, so, I returned it and bought another HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a few weeks, and like everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but no AirPrint so doesn’t work for mobile devices

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality prints but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do printing from your phone and you have an iPhone it is a few extra steps and kind of a pain. You need to download an app to print from your phone seems archaic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a decent printer for the cost. it prints a little slow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My opinion on this printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints 3 copies at a time every time I print from my phone. Also very slow printer. I never could set up fax machine option.

    No, I would not recommend this to a friend
  • Customer reviews from brother-usa.com

    User rating, 4.2 out of 5 stars with 134 reviews on brother-usa.com.

    See all brother-usa.com reviews
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